Make, Source, or Buy

2010 ◽  
pp. 1109-1124
Author(s):  
Steven C. Ross ◽  
Brian K. Burton ◽  
Craig K. Tyran

The College of Business (COB) at Northern Washington University (NWU) needs new data systems to provide reports and information both internally and for its external accrediting body. Dewitt Brown, COB’s associate dean, has been tasked with determining COB’s needs and developing recommendations for sources of systems. COB could develop the systems internally since it has database expertise among its faculty and staff. Or, it could outsource to NWU’s information technology staff. A third option, at least for some systems, is to purchase from an outside vendor. The decision is crucial: efficient, accurate reporting of data is key to COB’s strategic plan to continue its accreditation as well as ensure that operations are smooth as possible. If COB were to lose its accreditation, it would lose status and likely lose funding and students as well.

1998 ◽  
Vol 89 (1) ◽  
pp. 11-20 ◽  
Author(s):  
Gary Warner ◽  
Ross Gibson

Museums and ‘interpreted’ public spaces have become important sites for the deployment of new multimedia systems. Given that these locations areimbued with historical, architectural and aesthetic complexities, it is becoming ever more apparent that standard information technology approaches to data systems are inadequate to the tasks of evoking and interpreting such sites. For 20 years now, Gary Warner has worked to introduce lucidity and nuance into the public deployment of multimedia. His work at the Australian Film Commission, the Museum of Sydney, and more recently as Director of CDP Media has led him to understand that he is practising a kind of electronic ecology. He discusses this idea — and many others — with Ross Gibson.


Author(s):  
Adolphe Ayissi Eteme ◽  
Justin Moskolai Ngossaha

The use of information technology in council management has resulted in the generation of a large amount of data through various autonomous urban bodies. The relevant bodies barely or never reuse such locally-generated data. This may be due particularly to managers', policy makers' and users' lack of awareness of existing information. The Platform for the Integration and Interoperability of the Yaounde Urban Information Systems (YUSIIP) project seeks to reduce this deficit by establishing a federated operational platform of heterogeneous and distributed data systems based on a distributed data repository. The position developed in this paper is that Master Data Management (MDM) will contribute to achieving this objective in a context marked by the dispersion and duplication of data and diversity of information systems.


2008 ◽  
pp. 3659-3675
Author(s):  
Steven C. Ross ◽  
Craig K. Tyran ◽  
David J. Auer

On July 3, 2002, fire destroyed a facility that served as both office and computer server room for a College of Business located in the United States. The fire also caused significant smoke damage to the office building where the computer facility was located. The monetary costs of the disaster were over $4 million. This case, written from the point of view of the chairperson of the College Technology Committee, discusses the issues faced by the college as they resumed operations and planned for rebuilding their information technology operations. The almost-total destruction of the college’s server assets offered a unique opportunity to rethink the IT architecture for the college. The reader is challenged to learn from the experiences discussed in the case to develop an IT architecture for the college that will meet operational requirements and take into account the potential threats to the system.


Author(s):  
Wagner N. Silva ◽  
Marco A. Vaz ◽  
Jano M. Souza

Information Technology (IT) is strategic for organization management (Stair & Reynolds, 2005), although, many companies lack IT governance and planning, skilled people, defined and institutionalized methods and procedures, internal controls and indicators, and structures for agreement service levels and information security, legality, and economy. In this scenario, a minimum organization and control in the use of resources is needed to boost technical and administrative efficiency, with a focus on IT governance. An Information Technology Strategic Plan (ITSP) aims at discovering the resources and IT in an organization, to direct the technological and information architecture to its strategic objectives. The Brazilian Government issued a Normative Instruction (NI04) for public organizations to develop IT Strategic Plans so that they can purchase products and services. In order to help organizations develop, control and manage their ITSPs, a model was created that defines a set of auxiliary steps in the construction of the ITSP. Throughout this article we present an ITSP development and management model, its evaluation, and our conclusions.


2011 ◽  
pp. 1582-1599
Author(s):  
Barbara J. Quiram ◽  
Cara L. Pennel ◽  
S. Kay Carpender

In the healthcare and public health community, information technology and data management tools are indispensable in preventing, preparing for, responding to, and recovering from public health emergencies, both natural and manmade. This chapter is divided into three sections. The first section discusses various uses of health technology and data systems in disaster preparedness and response. The second section expounds on technological applications to train healthcare staff for their roles and responsibilities in delivering critical health services during a disaster, as well as to integrate healthcare organizations and providers into the broader community planning and response processes. The chapter concludes with a model that has been implemented to integrate and train the broader group of community stakeholders, including healthcare organizations and providers, in disaster preparedness and response.


Author(s):  
Kevin Johnston

Most organizations have multiple levels of strategic plans (de Kluyver & Pearce, 2006), one of which is the Information Technology (IT) strategic plan. The alignment of an organization’s business strategy with its IT strategy has been a concern of CIOs (Benson & Standing, 2008; Croteau & Bergeron, 2001; Johnston, Muganda, & Theys, 2007; Luftman Kempaiah, & Nash, 2006), CEOs (Armstrong, Chamberlain, Moore, & Hart, 2002; O’Brien & Marakas, 2006), academic researchers (Henderson & Venkatraman, 1999; Kangas, 2003; Pearlson & Saunders, 2004; Reich & Benbasat, 2000), and research companies (Broadbent, 2000; Croteau & Bergeron, 2001; Meta Group, 2001) since the age of vacuum tubes. The Society for Information Management (SIM) studies reveal that ‘IT and Business Alignment’ was the number one management concern in 2003, 2004 and 2005, and has been one of the top 10 concerns since 1983(Luftman et al., 2006). IT and business strategies should not be separate or aligned; organizations should simply have one business strategy: one organization, one strategy.


Author(s):  
Kijpokin Kasemsap

This chapter aims to examine the roles of virtual team and information technology (IT) in global business, thus describing the theoretical and practical overviews of virtual team and IT; the importance of virtual team in global business; and the importance of IT in global business. The applications of virtual team and IT are necessary for modern organizations that seek to serve suppliers and customers, increase business performance, strengthen competitiveness, and achieve continuous success in global business. Therefore, it is essential for modern organizations to examine their virtual team and IT applications, develop a strategic plan to regularly check their practical advancements, and immediately respond to virtual team and IT needs of customers in modern organizations. The chapter argues that applying virtual team and IT has the potential to increase organizational performance and reach strategic goals in global business.


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