The New Generation of Knowledge Management for the Web 2.0 Age

Author(s):  
Imed Boughzala ◽  
Moez Limayem

Author(s):  
Martina Benvenuti ◽  
Elvis Mazzoni ◽  
Gioele Piobbico

Internet revolutionized our lifestyle. New generation devices like smartphones and tablets allow us to be always connected: the web represents a significant part of our days. These epochal changes bring with them questions about the potentialities and the risks of web 2.0. This chapter introduces a research whose purpose is to investigate the relationships between Online and Offline lives in Emerging Adulthood. Starting by the concept of functional organ (Leont'ev, 1972) and inverse instrumentality (Ekbia & Nardi, 2012), the goal of the study is to go beyond the research on web addiction, and start to explore a model able to predict why some emerging adults have their life empowered by the web and while others get trapped in the problematic use.


Author(s):  
Luiz Fernando de Barros Campos

This chapter investigates whether information technology tools typical of Web 2.0 can support Knowledge Management (KM) practices in organizations. An investigation on the Web is conducted and the appropriate literature examined. The information technology tools employed in organizations nowadays are discussed with the help of three guidelines which each present two opposing ideas: knowledge creation versus knowledge sharing, tacit knowledge versus explicit knowledge and hierarchical KM versus organic KM. It is argued that these tools reveal an innate contradiction: they are based on a centralized conception and production but aim to deal with informal, fluid processes, which resist structuring. The term Enterprise 2.0 is defined and examined, since it brings out a critical view of traditional KM technology. In this context, the prevailing technologies on the Web are described as well as the associated use practices. The technologies and practices highlighted are those that enhance the collective creation of information and knowledge-intensive products and the active, rich user participation which influences the development of own technologies. Subsequently, many Web 2.0 tools and services that are, or could be, used in KM practices are described and the sites that provide them are indicated. It is noted that these new technologies are inducing cooperative and decentralized work processes that lead to emerging products of high quality and complexity. Furthermore, they are characterized by net effects, simplicity, ease of use, low cost and rastreability. Nevertheless, there are some difficulties in the application of Web 2.0 technologies, among them, the attainment of performance requisites, privacy and security, the possible emergence of counterproductive results and the need to motivate people to create content. The challenges and opportunities in the organizational use of Web 2.0 technologies are remarked. Finally, the managerial interventions appropriate to enable the success of KM projects based on Web 2.0 technologies are discussed.


Author(s):  
Andrew Hudson-Smith

Digital cities are moving well beyond their original conceptions as entities representing the way computers and communications are hard wired into the fabric of the city itself or as being embodied in software so the real city might be manipulated in silico for professional purposes. As cities have become more “computable,” capable of manipulation through their digital content, large areas of social life are migrating to the web, becoming online so-to-speak. Here, we focus on the virtual city in software, presenting our speculations about how such cities are moving beyond the desktop to the point where they are rapidly becoming the desktop itself. But what emerges is a desktop with a difference, a desktop that is part of the web, characterized by a new generation of interactivity between users located at any time in any place. We first outline the state of the art in virtual city building drawing on the concept of mirror worlds and then comment on the emergence of Web 2.0 and the interactivity that it presumes. We characterize these developments in terms of virtual cities through the virtual world of Second Life, showing how such worlds are moving to the point where serious scientific content and dialogue is characterizing their use often through the metaphor of the city itself.


Author(s):  
Martina Benvenuti ◽  
Elvis Mazzoni ◽  
Gioele Piobbico

Internet revolutionized our lifestyle. New generation devices like smartphones and tablets allow us to be always connected: the web represents a significant part of our days. These epochal changes bring with them questions about the potentialities and the risks of web 2.0. This chapter introduces a research whose purpose is to investigate the relationships between Online and Offline lives in Emerging Adulthood. Starting by the concept of functional organ (Leont'ev, 1972) and inverse instrumentality (Ekbia & Nardi, 2012), the goal of the study is to go beyond the research on web addiction, and start to explore a model able to predict why some emerging adults have their life empowered by the web and while others get trapped in the problematic use.


2013 ◽  
pp. 17-43
Author(s):  
Thomas Bebensee ◽  
Remko Helms ◽  
Marco Spruit

Web 2.0 and Knowledge Management (KM) have a considerable overlap. It appears promising to apply Web 2.0 applications for supporting and improving sharing and creation of knowledge. Yet, little research examining the impact of Web 2.0 on KM has been conducted. This chapter presents research examining the suitability and impact of Web 2.0 applications on KM in organizations. Two extensive exploratory case studies were conducted involving 11 interviews with key personnel of two student-run organizations. It is demonstrated how Web 2.0 applications can be used for a number of KM practices mostly related to the areas of asset management and knowledge creation and innovation. Moreover, they suggest that among all the Web 2.0 principles, User-Generated Content and Unbounded Collaboration exert the biggest influence on creating and sharing of knowledge within organizations. The study contributes to the general understanding of how Web 2.0 and KM practices can be interlinked with each other.


2010 ◽  
pp. 2434-2447
Author(s):  
Luiz Fernando de Barros Campos

This chapter investigates whether information technology tools typical of Web 2.0 can support Knowledge Management (KM) practices in organizations. An investigation on the Web is conducted and the appropriate literature examined. The information technology tools employed in organizations nowadays are discussed with the help of three guidelines which each present two opposing ideas: knowledge creation versus knowledge sharing, tacit knowledge versus explicit knowledge and hierarchical KM versus organic KM. It is argued that these tools reveal an innate contradiction: they are based on a centralized conception and production but aim to deal with informal, fluid processes, which resist structuring. The term Enterprise 2.0 is defined and examined, since it brings out a critical view of traditional KM technology. In this context, the prevailing technologies on the Web are described as well as the associated use practices. The technologies and practices highlighted are those that enhance the collective creation of information and knowledge-intensive products and the active, rich user participation which influences the development of own technologies. Subsequently, many Web 2.0 tools and services that are, or could be, used in KM practices are described and the sites that provide them are indicated. It is noted that these new technologies are inducing cooperative and decentralized work processes that lead to emerging products of high quality and complexity. Furthermore, they are characterized by net effects, simplicity, ease of use, low cost and rastreability. Nevertheless, there are some difficulties in the application of Web 2.0 technologies, among them, the attainment of performance requisites, privacy and security, the possible emergence of counterproductive results and the need to motivate people to create content. The challenges and opportunities in the organizational use of Web 2.0 technologies are remarked. Finally, the managerial interventions appropriate to enable the success of KM projects based on Web 2.0 technologies are discussed.


First Monday ◽  
2016 ◽  
Author(s):  
Dan Perkel

The development of Web 2.0 led to celebratory accounts about its potential to unleash human creativity. A consensus emerged that described Web 2.0 creative production as universal, democratic, communal, non-commercial, and thoroughly revolutionary. This consensus viewed young, web-savvy media makers as Web 2.0 creativity’s avant-garde: a new generation of producers, born digital, who had upended Romantic notions of creativity, authorship, ownership and related cultural practices. In this paper I draw from a multi-year ethnographic study of young creators’ use of the web from 2007 through 2010 and examine the practice and rhetoric of theft and sharing on DeviantArt, a self-described social network and community of artists. I argue that rather than overturning traditional notions of creativity, participating in DeviantArt helped young creators reaffirm traditional notions of creativity tied to the moral rights of authors to control the distribution of their work. I also demonstrate how these young media makers in turn shaped Web 2.0 ideology and technologies in practice. Seemingly well-established features for “sharing” content were actually uneasy compromises that supported multiple interpretations rather than epitomize the new era of creativity promised by the creativity consensus. These compromises reproduced Web 2.0 in everyday practice.


Author(s):  
R. Todd Stephens

This chapter examines the elements of the new Web 2.0 technology base and discusses a framework for implementing into the typical knowledge store. The collaborative environment opens the door to move away from the traditional command and control of information that exists through out the organization to a more collaborative environment based on trust. The rapid growth of information and the advancements in knowledge store technology has created an environment where organizations can expand the value and utility generated by integrating the Web 2.0 technologies. While the definition of web 2.0 varies, the basic idea of user contributed content dynamically alters the lifecycle of knowledge itself. This analysis should present the reader with several different integration techniques including component integration and complete application replacement.


Sign in / Sign up

Export Citation Format

Share Document