Service-oriented Collaborative Business Processes

Author(s):  
Lai Xu ◽  
Paul de Vrieze ◽  
Athman Bouguettaya ◽  
Peng Liang ◽  
Keith Phalp ◽  
...  

The ability to rapidly find potential business partners as well as rapidly set up a collaborative business process is desirable in the face of market turbulence. Traditional linking of business processes has a large ad hoc character. Implementing service-oriented business process mashup in an appropriate way will deliver the collaborative business process more flexibility, adaptability and agility. In this chapter, we describe new landscape for supporting collaborative business processes. The different solutions and tools for collaborative business process applications are presented. A new approach for supporting situational collaborative business process, process-oriented mashup is introduced. We have highlighted the security and scalability challenges of process-oriented mashups. Further, benefits of using process-oriented mashup are discussed.

2021 ◽  
Vol 17 (8) ◽  
pp. 1491-1518
Author(s):  
Vilena A. YAKIMOVA ◽  
Viktor S. RADOMSKII

Subject. The article focuses on organizational and methodological issues of internal compliance control in e-commerce businesses. Objectives. We refine the design and technique of internal compliance control for e-commerce businesses. Methods. The study relies upon methods of analysis and generalization, grouping, systematization, risk-based, systems and business process approaches. Results. We devised the five-component compliance control sysem, determined its principles and functions ensuring the economic security of e-commerce businesses. We suggest conducting compliance procedures intended to mitigate IT risks and accounting for the specifics of e-commerce business processes. Conclusions and Relevance. In e-commerce, compliance control serves for identifying and monitoring compliance risks, ensuring safe operations of businesses, which is vital for people. The information system for IT risk protection was found to underlie compliance control, while control procedures can be classified into general and applied. The findings can be used to set up a reliable and effective compliance system for e-commerce businesses in order to prevent economic abuses and crime.


Author(s):  
Paz Perez González ◽  
Jose M. Framinan

A business process can be defined as a set of related tasks that are carried out within a business or organization in order to obtain certain output that should add value for the business client or organization (Gunasekaran & Kobu, 2002). An enterprise can be then analyzed and integrated through its business processes. Thus, business process modeling (BPM) becomes a fundamental part of business process management, as it enables a common understanding and analysis of a company’s business processes. Particularly, BPM using computer-aided design tools and a standard visual form of notation to describe, validate, and simulate business processes has taken on a new importance (Jonah, 2002).


Author(s):  
Dirk Werth

Nowadays, economic organizations are dramatically changing towards networked structures (Österle, Fleisch, & Alt, 2000). These are characterized by core competence specialized value units (Prahalad & Hamel, 1990) that intensively interact along the added value in order to cooperatively generate the intended product. This intensification of exchanges leads to strong, collaborative relationships (also called collaborative business (cf. Camarinha-Matos, 2002). In these structures, the generation of added value is highly distributed through the network. In this respect, the relationships between such enterprises are more than simple supplier-purchaser-relations. They represent a crucial part of the output generation chain, or in other words, of the collaborative business process. The latter means the sequence of activities within this collaborative network that result in the generation of the intended output. However, the conventional understanding of business processes is limited to a single enterprise (e.g,. in Davenport, 1993; Hammer & Champy, 1993; Scheer, 1999). Attempts to extend the business process concept to inter-enterprise environments only substitute the department of an enterprise by a whole enterprise itself (e.g., Hirschmann, 1998). However, this understanding does not reflect the special properties of collaborations that cannot be considered as a huge corporation-like enterprise. Therefore, this article investigates the collaboration in regards to the business process aspects and reveals the special properties that differentiate collaborative business processes from “simple” crossorganizational ones and others.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aygun Shafagatova ◽  
Amy Van Looy

PurposeWhile the business process management (BPM) literature highlights the significance of aligning employee appraisals and rewards practices with business processes, little is known about the realization. The purpose of this paper is to concretize the impact of process-oriented appraisals and rewards on business process performance and to provide empirical evidence on how organizations actually align their appraisals and rewards practices with BPM.Design/methodology/approachA mixed-method approach has been employed by combining survey results with case studies to offer first-hand evidence. Survey data have been used to quantify the real impact of process-oriented appraisals and rewards. Next, case studies with 10 organizations have allowed us to gain deeper insight into organizational practices for making appraisals and rewards more process-oriented.FindingsThe survey proves that process-oriented employee appraisals and rewards positively affect performance if different employee levels are involved. The case studies reveal similarities and differences in alignment efforts across organizations, based on pattern-matching and a multidimensional analysis, resulting in four alignment patterns.Research limitations/implicationsThe findings extend knowledge about appraisals and rewards within a business process context by providing a quantification and pattern refinement, which specifically advance a BPM-facilitating culture.Practical implicationsManagers and executives benefit from the recommendations for a gradual BPM adoption to improve the success of their business processes and their people-related practices.Originality/valueThe authors offer one of the first in-depth, cross-disciplinary studies that intend to bridge between the disciplines of BPM and human resource management (HRM).


2009 ◽  
Vol 18 (03n04) ◽  
pp. 423-479 ◽  
Author(s):  
MARCO STUIT ◽  
NICK B. SZIRBIK

This paper presents the process-oriented aspects of a formal and visual agent-based business process modeling language. The language is of use for (networks of) organizations that elect or envisage multi-agent systems for the support of collaborative business processes. The paper argues that the design of a collaborative business process should start with a proper understanding of the work practice of the agents in the business domain under consideration. The language introduces a novel diagram to represent the wide range of (cross-enterprise) business interactions as a hierarchy of role-based interactions (including their ordering relations) in a tree structure. The behaviors owned by the agents playing the roles in the tree are specified in separate process diagrams. A collaborative business process studied in the context of a case study at a Dutch gas transport company is used to exemplify the modeling approach. Explicit (agent-based) process models can and should be verified using formal methods. In the business process community, design-time verification of a process design is considered vital in order to ensure the correctness and termination of a collaborative business process. The proposed modeling approach is enhanced with a design-time verification method. The direction taken in this research is to combine the interaction tree and the associated agent behaviors into a verifiable hierarchical colored Petri net in order to take advantage of its well-defined (execution) semantics and proven (computerized) verification techniques. The verification method presented in this paper consists of three steps: (1) the translation of the agent-based process design to a hierarchical colored Petri net, (2) the identification of process design errors, and (3) the correction and rollback of process design errors to the agent-based model. The translation technique has been implemented in a software tool that outputs the hierarchical colored Petri net in a format that can be loaded in the widely used CPN Tools software package. Verification results are discussed for the case study model.


Author(s):  
Olga Levina

Design of Decision Service Using Cause-and-Effect Business Process AnalysisBusiness processes are executed according to a specific business logic that can be formulated as business rules. Often decisions are taken during the course of the process to fulfill conditions or exceptions leading to process variations. These decisions are meant to support business process operations and are composed of a set of business rules, additionally being based on a solid process relevant knowledge and know-how. These processes are here referred to as decision knowledge intensive processes. In this paper the question of how business rules and consequently operational decisions can be derived from the business process model is addressed. The therefore necessary business process analysis and decision identification are performed using the cause-and-effect approach. Service-oriented implementation of the found decisions is suggested and outlined.


2010 ◽  
Vol 7 (3) ◽  
pp. 52-72 ◽  
Author(s):  
Masoom Alam ◽  
Mohammad Nauman ◽  
Xinwen Zhang ◽  
Tamleek Ali ◽  
Patrick C. K. Hung ◽  
...  

Service Oriented Architecture (SOA) is an architectural paradigm that enables dynamic composition of heterogeneous, independent, multi-vendor business services. A prerequisite for such inter-organizational workflows is the establishment of trustworthiness, which is mostly achieved through non-technical measures, such as legislation, and/or social consent that businesses or organizations pledge themselves to adhere. A business process can only be trustworthy if the behavior of all services in it is trustworthy. Trusted Computing Group (TCG) has defined an open set of specifications for the establishment of trustworthiness through a hardware root-of-trust. This paper has three objectives: firstly, the behavior of individual services in a business process is formally specified. Secondly, to overcome the inherent weaknesses of trust management through software alone, a hardware root of-trust devised by the TCG, is used for the measurement of the behavior of individual services in a business process. Finally, a verification mechanism is detailed through which the trustworthiness of a business process can be verified.


2015 ◽  
Vol 72 (4) ◽  
Author(s):  
Ayad Hameed Mousa ◽  
Norshuhada Shiratuddin ◽  
Muhamad Shahbani Abu Bakar

During process enactment in the business process management (BPM) lifecycle, information collected on execution plans are stored in the form of log files and database tables by using information systems (IS). In the past decade, a new approach based on the applications of Business Intelligence (BI) in business process management has emerged. The approach implements process-oriented data warehouse and mining techniques. However, the main issue is providing the right information at the right time to facilitate process evaluation that can be used for performance analysis and improve business process. Existing techniques have limitations, including huge data in database log files, performance of Process Warehouse (PW), which is highly dependent on specific design), complexity of PW design, lack of convergence between business processes and PW specifications, and the need for real data during process evaluation stage. Objects such as processes, storage, and data repositories can be virtualized to address these limitations. The main aim of this study is to propose a process-oriented data virtualization design model for process evaluation in BPM. The model will be validated through expert reviews and prototype development as well as through a case study. In this paper, we describe the research motivation, questions, approach, and methodology related to addressing the described limitations by designing a model for evaluation in business processes using the Data Virtualization technique.


Author(s):  
Barbara Thönssen ◽  
Daniela Wolff

Today’s enterprises need to be agile, to be able to cope with unexpected changes, to increasingly be dynamic, and to continually deal with change. Change affecting business processes may range from ad hoc modification to process evolution. In this chapter we present dimensions of change concentrating on a specific ability of an enterprise to deal with change. To support business in being agile we propose a semantically enriched context model based on well known enterprise architecture. We present a context aware workflow engine basing on the context model and on rules which trigger process adaptations during run time.


2010 ◽  
pp. 636-648 ◽  
Author(s):  
Paz Perez González ◽  
Jose M. Framinan

A business process can be defined as a set of related tasks that are carried out within a business or organization in order to obtain certain output that should add value for the business client or organization (Gunasekaran & Kobu, 2002). An enterprise can be then analyzed and integrated through its business processes. Thus, business process modeling (BPM) becomes a fundamental part of business process management, as it enables a common understanding and analysis of a company’s business processes. Particularly, BPM using computer-aided design tools and a standard visual form of notation to describe, validate, and simulate business processes has taken on a new importance (Jonah, 2002).


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