IT/IS Readiness Maturity Model

Author(s):  
Mustafa Alshawi ◽  
Hafez Salleh

This chapter explains the concept of an IT/IS readiness maturity model including particular requirements in terms of four domains, embracing nine attributes: IT infrastructure (top management perception, systems and communication), people (skills, roles and responsibility of IT staff, user involvement), process, and work environment (organization behaviour, IT department, leadership). Each of the attributes consists of 14 factors: top management perception (drivers, systems requirements definition), systems and communication (focus, network communication), skills (type of skills, capability building), roles and responsibility of IT staff (position of IT/IS heads, roles of IT staff), user involvement, process (practices), organizational behaviour (characteristics), IT policy (control of IT/IS activities), and leadership (communication, participation). The following section describes the concept of readiness and maturity, the resources used for element extraction/adoption and the description of the model.

Author(s):  
Mustafa Alshawi ◽  
Hafez Salleh

This chapter explains the concept of an IT/IS readiness maturity model including particular requirements in terms of four domains, embracing nine attributes: IT infrastructure (top management perception, systems and communication), people (skills, roles and responsibility of IT staff, user involvement), process, and work environment (organization behaviour, IT department, leadership). Each of the attributes consists of 14 factors: top management perception (drivers, systems requirements definition), systems and communication (focus, network communication), skills (type of skills, capability building), roles and responsibility of IT staff (position of IT/IS heads, roles of IT staff), user involvement, process (practices), organizational behaviour (characteristics), IT policy (control of IT/IS activities), and leadership (communication, participation). The following section describes the concept of readiness and maturity, the resources used for element extraction/adoption and the description of the model.


Author(s):  
T.D. White ◽  
G.W. Sheath

Focused group projects engaging owners and managers of Maori farm businesses were initiated on the East Coast of New Zealand. The objective was to improve productivity and profitability on-farm through enhanced capability building and collaboration. Five group projects were evaluated. Critical success factors of learning groups were identified. Leadership, communication, organisation and commitment were required from project participants and facilitators. Collaborative and interactive processes built the knowledge and confidence of farm managers. Building trust was critical. Participation of mentor farmers reinforced learning in the group. Social network building was also important. We conclude that interactive group projects are a powerful way of building confidence of farm managers to communicate issues and make clearer, more strategically aligned decisions and actions. Collaborative farm initiatives foster ownership of issues, develop farmer support networks and ultimately the confidence to change. Keywords: experiential learning, farmer group, trust.


2017 ◽  
Vol 2 (2) ◽  
pp. 147-154
Author(s):  
Julian Aristo

Enterprise Resource Planning (ERP) systems have become vital strategic tools in today’s competitive business environment. Implementation of ERP systems is a highly complex process which is influenced not only by technical, but also by other factors. The purpose of this research to find out factors influencing the success of ERP implementations in companies in Jabodetabek. In this research three factors of success implementation ERP were selected on the bases of previous research that includes top management support, project management and user involvement. The results indicate that top management support and project management are key factors affecting the success of ERP implementations, while user involvement does not affect the success of ERP implementations. Top management support, project management and user involvement affect the success rate of 72.7% of ERP implementations. While the rest equal to 27.3% influenced by other variables not included in this research model. Keywords: Enterprise Resource Planning, Top management support, project management, user involvement


2017 ◽  
Vol 20 (2) ◽  
pp. 275
Author(s):  
Mona Permatasari Mokodompit ◽  
Anik Wuriasih

<p><em>This study aims to examine the influence of several factors (user involvement in the development process of accounting information system, training and education, and top management support) on the quality of accounting information system at the Manokwari Regional Public Hospital. We distribute our questionnaire and conduct the interviews to 35 accounting information system users at this hospital to generate our research data. Our findings indicate that only top management support significantly affects the quality of accounting information system. Practically, this study contributes to address the issue of the quality of accounting information system at the Manokwari Regional Public Hospital.</em></p><p><em><br /></em>Abstrak</p><p>Penelitian ini mengkaji pengaruh beberapa faktor (keterlibatan pengguna dalam proses pengembangan sistem informasi akuntansi, pelatihan dan pendidikan, dan dukungan manajemen puncak) terhadap kualitas sistem informasi akuntansi di Rumah Sakit Umum Daerah (RSUD) Manokwari. Data penelitian dikumpulkan dengan menyebarkan kuesioner dan melakukan wawancara kepada 35 pengguna sistem informasi akuntansi RSUD Manokwari. Hasil dari penelitian ini menunjukkan bahwa dari ketiga faktor yang diteliti hanya faktor dukungan manajemen puncak yang memiliki pengaruh terhadap kualitas sistem informasi akuntansi. Sedangkan untuk keterlibatan pengguna dan pelatihan dan pendidikan tidak memiliki pengaruh terhadap sistem informasi akuntansi. Hasil penelitian ini dapat digunakan untuk memecahkan masalah terkait kualitas kualitas sistem informasi akuntansi pada RSUD Manokwari.</p>


2020 ◽  
Vol 1 (1) ◽  
pp. 8-14
Author(s):  
Ni Made Ayustina Warimi Dewi ◽  
I Wayan Rupa ◽  
L.P.G Sri Eka Jayanti

Abstract Evaluationxofxthexperformancexof Accounting Information Systems used by a company is very important to know. The betterxthexperformancexof the system is applied. This research aims to analyze the influence of user involvement in the developmentxofxinformationxsystems, top management support, training and education programs, personal technical skills onxthexperformancexof accountingxinformationxsystems. ThisxresearchxwasxconductedxatxBRPxDPK PerbarindoxEastxBalixinx3 districts in Bali The samplexcollectionxtechnique usedxinxthis study was purposive sampling with a total sample of 50 respondents. Data analysisxtechniquesxusing thexclassicxassumptionxtest thatxisxnormality test, multcollinearityxtest, heteroskedacity test. Hypothesisxtestingxuses multiple linearxregressionxanalysis. Thexresultsxshowedxthat thexinvolvementxof users in thexdevelopmentxof informationxsystems, top management support, training and educationxprograms, technicalxabilitiesxaffectxthexperformancexof accounting information systems. Keywords: Involvement of users in the development of information systems; top managementxsupport; training andxeducationxprograms; personalxtechnical abilitiesxon information systemxperformance Abstrak Penilaian terhadap kinerja Sistem Informasi Akuntansi yang digunakan suatu perusahaan sangat penting untuk diketahui. Semakin baik kinerja dari sistem yang diterapkan.Penelitian ini bertujuanuntuk menganalisis pengaruh keterlibatan pemakai dalam pengembangan sistem informasi, dukungan manajemen puncak, program pelatihan dan pendidikan, kemampuan teknik personal terhadap kinerja sistem informasi akuntansi. Penelitian ini dilakukan pada BPR DPK Perbarindo Bali Timur pada 3 Kabupaten di Bali Teknik pengumpulansampel yang digunakan pada penelitian ini dengan metode purposive sampling dengan jumlah sampel sebanyak 50 responden. Teknik analisis data menggunakan uji asumsi klasik yaitu uji normalitas, uji multikolinieritas, uji heteroskedasitas. Pengujian hipotesis menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa keterlibatan pemakai dalam pengembangan sistem informasi, dukungan manajemen puncak, program pelatihan dan pendidikan, kemampuan teknik berpengaruh terhadap kinerja sistem informasi akuntansi. Kata Kunci: Keterlibatan Pemakai, Dukungan Manajemen Puncak, Program Pelatihan, Pendidikan, Kemampuan Teknik, Kinerja Sistem Informasi Akuntansi Kata Kunci: Keterlibatan pengguna dalam pengembangan sistem informasi; manajemen puncak dukungan; pelatihan dan pendidikan, program; kemampuan teknis perorangan; sistem informasi; kinerja


2020 ◽  
Vol 4 (3) ◽  
pp. 417-491
Author(s):  
Alfan Wahyuddin

ERP adalah suatu perangkat lunak (software) yang mampu mengintegrasikan semua proses bisnis dalam perusahaan, sehingga keberhasilan implementasi ERP dipengaruhi oleh beberapa faktor penting didalam perusahaan. Penelitihan ini bertujuan untuk menguji dan menganalisa pengaruh Top Management Comitment (TMC), User Involvement (UI) dan Training terhadap keberhasilan implementasi ERP di PT. Asuka Engineering Indonesia. Penelitian ini menggunakan metode penelitihan kuantitatif dengan menggunakan regresi linier berganda. Pengumpulan data dilakukan dengan cara menyebar kuisioner ke 62 responden pengguna ERP di PT. Asuka Engineering Indonesia. Data yang diperoleh kemudian diolah dengan menggunakan software SPSS versi 25.0. Dan hasil penelitihan menunjukkan bahwa Top Management Comitment (X1) berpengaruh secara signifikan terhadap implementasi ERP (Y) di PT. Asuka Engineering Indonesia, User Involvement (X2) berpengaruh secara signifikan terhadap Implementasi ERP (Y) di PT. Asuka Engineering Indonesia, dan Training (X3) berpengaruh secara signifikan terhadap Impelmentasi ERP (Y) di PT. Asuka Engineering Indonesia.


Author(s):  
Ahmed A.M. Seliem ◽  
Ahmed S. Ashour ◽  
Omar E.M. Khalil ◽  
Stephen J. Millar

Most of the empirical evidence on the effectiveness of information systems and their determinants is confined to the use of data from Western countries. Evidence from other environments, where the social, economic, and cultural characteristics vary, is needed before generalizations can be made. This chapter reports on an investigation designed to explore the relationship of three organizational factors—top management support, user involvement, and the maturity of the IS function—to systems effectiveness in an Egyptian setting. Data was collected from 214 managers, and the results indicate that the three organizational variables positively associate with systems effectiveness, measured by user information satisfaction and system use in improving decision making. Also, user’s tenure in the organization and ownership type were found to affect the relationships between the system’s effectiveness measures and the three organizational variables. These findings are discussed and implications are offered. The findings of this study suggest that the positive relationships of top management support, user involvement, and IS maturity to systems effectiveness may transcend cultural differences. This empirical evidence contributes to the external and international validity of the similar Western-based findings, which, in turn, add to the efforts toward building a general theory of trans-national global information systems (GISs).


Author(s):  
Shinobu Komai ◽  
Rizky Prima Sakti ◽  
Hamdani Saidi

The success of IT system development is largely dependent on the System Requirements Definition (SRD) phase. Researches on Critical Success Factors (CSFs) in the SRD phase are beneficial to the success of IT system development. However, reports that consider the situation in the system requirements definition phase is lacking and these studies try to develop universal truths for CSFs without lessons learnt from empirical evidence need to be characterized. This study is a step towards bridging this gap in characterized evidence to discover “difficult items” in the SRD phase. Moreover, we conducted a case study to justify the importance of CSFs that could be 1) Customer/User Involvement, 2) Clear project goals, and 3) Technical skills of the project team in the SRD phase. The results of the characterization indicated that those major CSFs are consistent. Another issue can also be mitigated by examining Agile method.


Author(s):  
Tobias Mettler

Increased competition and market dynamics in healthcare have led to a stronger need for a strategy to amend customer relationships and for a clear understanding of how healthcare providers can improve their collaboration with key suppliers. Under the label of ‘supplier relationship management’, more research is conducted to study this phenomenon either on a social system or technical system perspective. In this paper, the author presents a maturity model that links metrics for both ‘worlds’ to prescribe the evolution of key practices, IT-services, and people skills. The proposed model can be used to examine the maturity of supplier relationship management of a particular hospital, identifying performance gaps and systematizing improvement initiatives. When used across a health system, it can be applied to benchmark the performance of the participating members, facilitating new ways for collaborative learning.


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