Personal Health Information in the Age of Ubiquitous Health
We have long passed through the information age into an information perfusion in health care, and new strategies for managing it are emerging. The ubiquity of health information has transformed the clinician, the public, and the patient, forever changing the landscape of health care in the shift toward consumerism and the notion of the empowered patient. This chapter explores essential issues of ubiquitous health information (UHI), beginning with its origins in the explosion of health information and the advent of new technologies. Challenges of UHI include privacy issues, change management, and the lack of basic infrastructure. However, benefits for patients include improvements in access to information, communication with providers, prescription renewals, medication tracking, and the ability to self-manage their conditions. Benefits at the organizational level include increased patient satisfaction, continuity of care, changes in costing models and improved standardization of care as organizations streamline processes to address this change in clinical practice.