Assessing Risk in Healthcare Collaborative Settings

Author(s):  
Pedro Antunes ◽  
Rogério Bandeira ◽  
Luís Carriço

This chapter describes a case study addressing risk assessment in a hospital unit. The objective of the case study was to analyse the impact on collaborative work and work flow after the unit changed its design and installations, and the consequences for risk management. The Software-Hardware-Environment-Liveware-Liveware (SHELL) model, a conceptual framework for understanding the interaction between human factors (liveware), computers (software and hardware) and the environment, was used in this study. The outcomes show that the SHELL model is adequate for analyzing the complex issues raised in healthcare collaborative settings. The SHELL analysis highlighted how the relationships among doctors, nurses and assistants – expressed according to the software, hardware, environment and liveware elements – evolved in the new work setting, characterized by new working rooms, glass walls and automatic doors. This analysis shows that even small changes, such as changing the way that computers are used in the work environment, may have a significant impact in a collaborative work setting.

2019 ◽  
Vol 23 (3) ◽  
pp. 317-333
Author(s):  
Alena Pfoser ◽  
Sara de Jong

Artist–academic collaborations are fuelled by increasing institutional pressures to show the impact of academic research. This article departs from the celebratory accounts of collaborative work and pragmatic toolkits for successful partnerships, which are dominant in existing scholarship, arguing for the need to critically interrogate the structural conditions under which collaborations take place. Based on a reflexive case study of a project developed in the context of Tate Exchange, one of the UK’s highest-profile platforms for knowledge exchange, we reveal three sets of (unequal) pressures, which mark artist–academic collaborations in the contemporary neoliberal academy: asymmetric funding and remuneration structures; uneven pressures of audit cultures; acceleration and temporal asymmetries. Innovations at the level of individual projects or partners can only mitigate the negative effects to a limited extent. Instead this article offers a systemic critique of the political economy of artist–academic collaborations and shifts the research agenda to developing a collective response.


Author(s):  
Romana Xerez ◽  
Paulo Figueiredo ◽  
Miguel Mira da Silva

This chapter examines social networks in the Portuguese society, and the impact of these social networks on organizations regarding Computer-Mediated Communication. The results describe a Portuguese case study and attempt to answer the following question: How does Computer-Mediated Communication contribute to social networking in organizations? This chapter examines the emails and phone calls exchanged during the year 2008 by employees working for a Portuguese bank in order to identify nodes, roles, positions, types of relations, types of networks and centrality measures. Overall there were 93.654 internal calls and 542.674 emails exchanged between the actors. The findings suggest that emailing is the preferred means of communication, although frequency increases with hierarchy communication. Collaborative work between departments functions as the emergence of a network. The results confirm the relevance of computer networks to support social networks in organizations, and its potential concerning data analysis outside the traditional surveys, and the possibility of introducing Internet sources.


2020 ◽  
Vol 2 (4) ◽  
pp. 288-295
Author(s):  
REGY CITRA PERDANA ◽  
DEDI HARTAWAN ◽  
RATNA SARI ◽  
MUHAMMAD RISQI AGUSTINO ◽  
YOSART ADI SUYOSO

Abstract Alert and always adaptive is the key for an organization or company to survive in the current pandemi COVID-19. This pandemic becomes an unexpected external crisis and is beyond anyone's prediction, making high uncertainty not only for the sustainability of the organization also becomes uncertainty for the workforce/individuals within it. Organizations are required to have directions and ways to deal with pandemics that have never happened before, so that many new solutions are found in dealing with impacts that arise when the organization's operations run in the middle of a pandemic. This article focuses on discussing some of the challenges and implications of the impact caused by COVID-19 in human resource (HR) science. The workforce must be assisted by the organization in adjusting and adapting to the new work environment. This research also directs some suggestions for future research so as to create sustainability and integrated research to overcome the challenges that are further investigated. Keywords: Adaptation, Pandemic COVID-19, workers, organizations


Author(s):  
Pierre Faller ◽  
Irina Lokhtina ◽  
Andrea Galimberti ◽  
Elzbieta Sanojca

While higher education institutions are increasingly interested in preparing a new generation of students to meet the demands of the workplace, there is still limited research on how work-integrated learning (WIL) strategies can specifically benefit Gen Y's learning, competency development, and employability. In this chapter, the authors aim to extend the knowledge of WIL in three key respects: (1) examine the rationale for considering WIL as part of curriculum development, (2) compare different WIL strategies through four cases studies, and (3) analyze the impact and benefits of those WIL approaches for Gen Y's learning and employability. By comparing and contrasting different approaches to WIL, the chapter contributes to shed more light on some important benefits of WIL such as Gen Y's development of self-identity, reflective capacity, and critical skills. Although different, the cases demonstrate the importance of making space for reflection and integrating collective and individual practices in WIL designs.


2014 ◽  
Vol 36 (3) ◽  
pp. 78-89
Author(s):  
Vladimiras Gražulis ◽  
Elžbieta Markuckienė

Due to increasing migration, the development of intercultural competency has become more important in the work environment of organizations. Recently, interest in the topic of interculturalism among scientists has increased significantly - there is no doubt that employees of international organizations need to acquire intercultural competency, but this competency of employees in small municipalities of Lithuania has not been studied yet. This study relies on a designed questionnaire which provides for the evaluation of the intercultural competency of employees of small municipalities, as well as the need for its development, and the evaluation of their opinion on the impact of intercultural competency on their career.


Author(s):  
William P. Banks ◽  
Terri Van Sickle

The following case study explores the impact of a university-school-community partnership developed in an online environment in order to address the immediate need of high school teachers in North Carolina to become more knowledgeable about responding to student writing in online and digital environments. Using a grassroots, teachers-teaching-teachers model fostered by the National Writing Project, members of the Tar River Writing Project, in partnership with a university faculty member and an administrator from a local public school district, developed and implemented an online professional development workshop to improve teacher response practices. This study demonstrates one method for using online technologies to engage community and university partners in the collaborative work of improving writing instruction and suggests a series of benefits inherent in such partnerships.


Author(s):  
M. A. Nyarieko

This study was aimed at determining the impact of three constructs of performance namely; courtesy, civic virtue and conscientiousness on casual employees’ performance, a case study of public universities in Kenya. Questionnaires were used as data collection tools and sample population of 225 was taken from five public universities. The response rate was 73% and the data was analysed using SPSS version 16.0. The reliability test of the instrument was tested by using alpha Cronbach and ranged between 0.740 and 0.841.The findings of the study showed that courtesy significantly correlated positively with casual employees’ performance (r = 0.45, p < 0.01; β = 0.45, p < 0.05). Similarly civic virtue correlated significantly with casual employees’ performance (r= 0.446, p < 0.01; β = 0.446, p < 0.05). Conscientiousness also followed the same trend correlating significantly positively with casual employees’ performance (r= 0.469, p< 0.01; β = 0.469, p < 0.05.On mediating the impacts of work environment on casual employees’ performance with courtesy, civic virtue and conscientiousness, the coefficient of determination R2 showed a positive change. This therefore, indicates that work environment mediates significantly positively with courtesy, civic virtue and conscientiousness constructs on casual employees’ performance in Kenyan Public Universities.


2014 ◽  
Vol 13 (04) ◽  
pp. 1450034 ◽  
Author(s):  
Souad Kamoun-Chouk

The case study describes how the team members of a Tunisian Environmental Scanning Agriculture Observatory dealt with new ways of communicating introduced by technology. An inter-organizational computer supported collaborative work (CSCW) platform was implemented within the agriculture observatory to ameliorate the communication of information and knowledge between the stakeholders. Our study aims to determine what contextual conditions could impede the adoption of the new ways of communicating and sharing knowledge. A diagnostic tool was designed and used to assess the impact of culture, structure and top management attitude, as contextual conditions, on the achievement of the collaborative environmental scanning and knowledge exchange activity. To understand the dynamic between these variables and their interplay during the implementation phases of the CSCW, we conducted a longitudinal study. The results could assist managers at the organizational level; indeed they will be able to avoid failures and to better support the process of organizational change.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Silvia Ivaldi ◽  
Giuseppe Scaratti ◽  
Ezio Fregnan

Purpose This paper aims to address the relevance and impact of the fourth industrial revolution through a theoretical and practical perspective. The authors present both the results of a literature review, highlighting the new competences required in innovative workplaces and a pivotal case, which explores challenges and skill models diffused in industry 4.0, describing the role of proper organizational learning processes in shaping new work cultures. Design/methodology/approach The paper aims to enhance the discussion around the 4.0 industrial revolution addressing both a theoretical framework, valorizing the existing scientific contributes and the situated knowledge, embedded in a concrete organizational context in which the fourth industrial revolution is experienced and practiced. Findings The findings acquired through the case study endorse what the scientific literature highlights about the impact, the new competences and the organizational learning paths. The conclusions address the agile approach to work as the more suitable way to place humans at the center of technological progress. Research limitations/implications The paper explores a specific organizational context, related to a high-tech multinational company, whose results illustrate the empirical evidence sustaining transformations in the working, professional and organizational cultures necessary to face the challenges of the fourth industrial revolution. The research was conducted with the managers of an international company and this a specific and limited target, even though relevant and interesting. Practical implications The paper connects the case with the general scenario, this study currently faces, to suggest hints and coordinates for crossing the unfolding situation and finding suitable matching between technological evolution and the development of new work and professional cultures and competences. Social implications Due to the acceleration that the COVID-19 has impressed to the use of digital technologies and remote connexion, the paper highlights some ambivalences that the quick evolution of the new technologies entails in relation to work and social conditions. Originality/value The opportunity to match both a literature analysis and an in-depth situated case study enhances the possibility to achieve a more articulated and complex view of the viral changes generated in the current context by the digitalization process.


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