Consumer Perception of Brand Repositioning Through Benefit Diversification and Intensity of Use

2022 ◽  
pp. 77-90
Author(s):  
Francisca Quintas Rodrigues ◽  
Beatriz Casais

A company's positioning strategy is focused on how the company wants its brand to be perceived in the market. However, the constant change of markets has led many companies to carry on repositioning strategies to deliberately change their strategic positioning, namely by widening its product or service benefits to attract a wider market audience. As product or service positioning is always defined by the consumer, there is the need to understand the extent to which each company is able to communicate its new intended positioning and actually make it perceived. This chapter presents the case of Pedras, a Portuguese brand of naturally sparkling water which ramped up its communication efforts regarding the extension of its product's benefits in order to minimize the potential gap between intended and perceived positioning. Digital communication strategies are discussed to engage young consumers.

2021 ◽  
pp. 1-6
Author(s):  
Jürgen Ferdinand Riemann ◽  
Oliver G. Opitz ◽  
Axel Naumann ◽  
Ulrich Tappe ◽  
Andreas Teufel ◽  
...  

2021 ◽  
pp. 1-3
Author(s):  
Jürgen F. Riemann ◽  
Andreas Teufel

2020 ◽  
Author(s):  
endang naryono

This study aims to analyze the positioning map of GSM mobile phone operators prepaid systems based on consumer perception in the city of Jember. The basis used to position cellular telephone operators is consumers' perceptions of the similarity of the determinant attributes consisting of products, prices, promotions, locations, processes, people, and physical evidence of each cell phone operator. The analysis technique is Multidimensional Scaling (MDS). This research was conducted by taking 60 respondents with a purposive sampling method. The data obtained were tested using MDS analysis to determine the reliability and validity, the results of positioning maps of GSM cell phone operators of prepaid systems (Telkomsel, Indosat, XL, 3, and AXIS) based on consumer perceptions, and the similarity of respondents' attitudes in providing ratings . Based on the results of the analysis there are differences in the position of each GSM cell phone operator prepaid system based on consumer perception and shows that the GSM cell phone operator of the AXIS prepaid system is the closest competitor or direct competitor of the Telkomsel brand, especially regarding promotion, location, and process. XL and Three operators do not have direct competitors (indirect competitors) because they have the biggest difference or clear and unique differentiation. Indosat operators do not have a strong or clear positioning, because they do not have many similarities and also do not have much difference with other operators in the minds of consumers. The results of the consistency test and the similarity of the respondents' attitudes also showed that the respondents did not have the same attitudes in assessing the similarity of the GSM prepaid cell phone operator.


Author(s):  
Paola De Bernardi ◽  
Monica Gilli

The purpose of this chapter is to determine the role of digital communication strategies in Torino digitally active museums. It describes strengths and weakness of museum digital communication practices, giving evidence on the awareness that museum managers have on the power of technology, data and automation to drive innovative digital communications. While some conceptual studies have highlighted the impact that digital technologies have on museums, empirical evidence on communication strategies, according to museum managers, is still missing. This research aims to fill this gap. The results show that digital communication is weakly linked to strategic dimension in the Torino museums, since it is conceived as a short-term operative tool, and it is not yet managed as a key resource to engage in dialogue with their publics. Results could provide new insight to directors and museum managers involved from the transformative and often disruptive power of digitization with the various spill-over effects on their business models.


2019 ◽  
Vol 3 (II) ◽  
pp. 83-97
Author(s):  
Edwin Odhiambo ◽  
Jane Wanjira

Strategic positioning has been identified as an important weapon to manage the competition in the business environment. However, despite the use of strategic positions, many banks in the country are facing challenges from the competition destabilizing the position they hold. Thus, the sole reason of the project was to establish how strategic positioning affects competitive advantage of banks in Uasin Gishu County Kenya. The specific objectives were; to examine the effects of mono-segment positioning, multi-segment positioning, standby positioning, adaptive positioning  and defensive positioning on competitive advantage of commercial banks in Uasin Gishu County, Kenya. The study was guided by Resource-Based-View, The Game Theory, Market Based View Theory and Open Systems Theory. Explanatory research design was used in this study. The unit of analysis was commercial banks in Uasin Gishu County, Kenya and the unit of observation was 748 employees in 25 banks. A stratified random sample was used as a significant blend of categorization and randomization. A sample of 173 employees was selected. Questionnaires were used in collection of data. Descriptive statistics and multiple regression analysis were used to analyse data. The study established a positive and significant relationship between mono-segment positioning, multi-segment positioning, standby positioning, adaptive positioning and defensive positioning on organizational competitive advantage. The study concludes that through mono-segment Commercial banks are free to devote all of their resources to attracting a single, narrowly defined type of customer with a specific need it can fulfill better than other companies. Through multi segment Commercial banks can analyze various customer groups and targeting specific products to meet their demands. Through standby positioning, commercial banks can base their strategy completely on a new segment which increases its focus and profitability. Through adaptive the brand loyalty of commercial banks definitely increases and also market segmentation increases competitiveness of a firm from a holistic view and defensive positioning leads to customer retention throughout customer life cycle. The study recommends that commercial banks in Uasin Gishu County implementing mono segment should concentrate all their efforts in a single segment with a single marketing mix so as to avoid confrontation with financial institutions. On multi segment, commercial banks should categorize their customers along demographic, geographic, behavioral, or psychographic lines or a combination of them. This will enable them offer products and services effectively by understanding distinctive needs of the groups. On standby positioning strategy, commercial banks should only opt execute a mono-segment positioning strategy only during unavoidable situations. To minimize response time, the banks should prepares a standby plan that specify the product(s) and their attributes as well as details of the marketing program(s) that would be used to position the new product. On adaptive positioning, commercial banks should aim at changing or reforming a bank’s marketing mix to suit to the particular geography in which the bank is operating. This will enable the banks to effectively tailor their products and service in rapid and unparalleled ways to meet their customers’ interests and needs. On defensive positioning, commercial banks should resort to position defense to ensure a new bank’s market entry does not impact or weaken their brand. They may also opt to preempt competitive strategies by introducing an additional brand in a similar position for the same segment. This is an open-access article published and distributed under the terms and conditions of the  Creative Commons Attribution 4.0 International License of United States unless otherwise stated. Access, citation and distribution of this article is allowed with full recognition of the authors and the source.


Author(s):  
Emuni E. Sanderson

Specific fields of communication have transformed due to the advancement of digital communication and utilization of technological tools. Health communication is an emerging field and consists of practical communication strategies used in the field of health and medicine that has expanded as digital media and social entrepreneurship were adopted as key conceptual factors in confronting health disparities of diverse populations. This chapter aims to demonstrate health communication's usage of digital media education and social entrepreneurship in cultivating the next generation of community agents to challenge social injustices and inequities; and create policy-level change.


2020 ◽  
Vol Volume 13 ◽  
pp. 2819-2826
Author(s):  
Elena Bozzola ◽  
Giulia Spina ◽  
Alberto Eugenio Tozzi ◽  
Alberto Villani

Sign in / Sign up

Export Citation Format

Share Document