Usability and Users’ Satisfaction on Online Electronic Voting System

This paper identifies the respondents’ views towards e-Voting (electronic technology voting) such as the process, users’ satisfaction, and relevancy, and to determine the usability criteria of e- voting’s interface, in which it employs a quantitative method, using self-administered adapted questionnaires. The survey involves 250 respondents (voters), who immediately completed five Likert scales survey after they had voted for the committee members in two general elections: a social club for the university’s staff (using Internet) and an organization for the female staff of the university (using the Intranet). The respondents were of different demographic backgrounds and they casted their online votes at two different periods (two years difference). The data were analysed using the SPSS software. The study found positive responses from most of the voters in which they expressed their satisfaction that e-Voting was convenient and easy to be used in the voting process, where the system illustrated relevant content and generated adequate procedures. Notably, the usability criteria of the interface of e-Voting as indicated by most respondents are between good to very good scales (navigation, graphic, user-friendliness andconsistency, content, and transparency).

This is how we learn A Best Practice Case of Qualification in SMEs for Work 4.0 - A Best Practice Case of Qualification in SMEs for Work 4.0

Digitalization is forcing small and medium-sized enterprises (SMEs) to rethink their work and production processes. Initiated by this process, the organization of production and employees are subject to change. As a result, the job profiles of employees are changing and expanding, as well as the way how knowledge is imparted. Innovative and digitized formats should be integrated into existing training programs and presented in a way that is suitable for use on mobile de-vices. Therefore, suitable and target group-specific teaching/learning formats are needed that support participative methods and digital collaboration. For this purpose, a digital teaching and learning format for the application area of automotive engineering in SMEs was designed. This prototypical teach-ing/learning format was created and evaluated in an iterative process through the participation of the potential users and taking into account existing usability criteria. The two methods used to evaluate the format were Think-Aloud and focus group, the results of this evaluations are presented in this paper. The results show that when evaluating the teaching/learning format, the test subjects mainly refer to the usability criteria of DIN ISO 9241-110, the structure of the course and the information content of the course. Recommendations for the creation of future digital teaching and learning formats for SMEs are derived from these findings.

A Hybrid Multi-Dimensional Usability Evaluation Approach Proposal: A Case Study Related to Airline Firms’ Websites

This study aims to advance a new multi-dimensional usability evaluation approach (MDUEA) for websites including four phases In the first phase, components of usability evaluation as tasks, participants, usability criteria are determined. In the second phase, the Morae V3 package program used for the tests recording the user actions and the system usability scale (SUS) is performed by Morae at the end of the each task. In the third phase, Preference Selection Index (PSI), ENTROPY and The Criteria Importance through Inter criteria Correlation (CRITIC) are performed to obtain objective usability criteria weights considering a novel three-dimension initial decision matrices than, the weights obtained from these three techniques are aggregated via geometric mean operator. In the same phase, Rank Sum (RS), Rank Reciprocal (RR) and Rank Exponent (RE) methods are utilized to compute subjective criteria weights than, weights obtained from these three approaches are aggregated via using geometric mean operator. In the fourth phase, Combinative Distance-based Assessment (CODAS) is used to rank websites considering a new proposed threshold function value computation for objective criteria group and subjective criteria group separately.

Evaluating Usability of Academic Websites through a Fuzzy Analytical Hierarchical Process

In the higher education sector, there is a growing trend to offer academic information to users through websites. Contemporarily, the users (i.e., students/teachers, parents, and administrative staff) greatly rely on these websites to perform various academic tasks, including admission, access to learning management systems (LMS), and links to other relevant resources. These users vary from each other in terms of their technological competence, objectives, and frequency of use. Therefore, academic websites should be designed considering different dimensions, so that everybody can be accommodated. Knowing the different dimensions with respect to the usability of academic websites is a multi-criteria decision-making (MCDM) problem. The fuzzy analytic hierarchy process (FAHP) approach has been considered to be a significant method to deal with the uncertainty that is involved in subjective judgment. Although a wide range of usability factors for academic websites have already been identified, most of them are based on the judgment of experts who have never used these websites. This study identified important factors through a detailed literature review, classified them, and prioritized the most critical among them through the FAHP methodology, involving relevant users to propose a usability evaluation framework for academic websites. To validate the proposed framework, five websites of renowned higher educational institutes (HEIs) were evaluated and ranked according to the usability criteria. As the proposed framework was created methodically, the authors believe that it would be helpful for detecting real usability issues that currently exist in academic websites.

Design Approach in Document Management System: The Development of EZDESK Dashboard

Document Management System is a concept of planning and managing a document in various activities simultaneously, which one of common activity is publication from before the conference starts to after the conference finished. Pre-conference activities include the process of registering a conference, the admin process of verifying the registered conference, until the conference has been published. In this case, user experience (UX) orientation and paradigm was investigated through the simplified RMS (Recognize, Materialize and Scrutinize) design approach by generating the prototype with the usability criteria and aspects to comply with the user demand as the critical factors and trigger for comprehensive execution. The EzDesk application is an application designed to assist users in registering conferences and verifying conference registration documents. There are 2 actors, primarily in this module, which are chair as the conference organizer and the admin plays a role in conference verification. To verify a conference to be held, the admin must check the required documents for holding a conference. After going through the verification stage, a conference can be distributed via visualization on the main page of document management system application.

Tingkat Ketergantungan (Usability) E-learning di Fakultas Saitek UIN Walisongo Semarang

<em>Utilizing technology, especially the internet to support the teaching and learning process, is what happened in the 21st century. E-learning is one of the learning innovations in the network that allows users to access material or collect assignments online. The benefits of e-learning are so numerous and can help lectures, users can access anywhere without being limited by space and time. The method used is descriptive research, which in its implementation consists of data collection, analysis and interpretation of the meaning of the data obtained. . This study aims to determine the level of usability or usability that exists on the e-leraning website of UIN WALISONGO Saintek Faculty, whether the system has been made that meets the usability criteria or not, in terms of Learnability, Efficiency, Memorability, Errors, and Satisfaction. After conducting research, the authors obtain data that e-learning meets usability criteria seen from the data in the field that is the result of the survey. So, Walisongo e-learning can be used as a support for learning effectively and efficiently.</em>

Design Criteria of Soft Exogloves for Hand Rehabilitation-Assistance Tasks

This paper establishes design criteria for soft exogloves (SEG) to be used as rehabilitation or assistance devices. This research consists in identifying, selecting, and grouping SEG features based on the analysis of 91 systems that have been proposed during the last decade. Thus, function, mobility, and usability criteria are defined and explicitly discussed to highlight SEG design guidelines. Additionally, this study provides a detailed description of each system that was analysed including application, functional task, palm design, actuation type, assistance mode, degrees of freedom (DOF), target fingers, motions, material, weight, force, pressure (only for fluids), control strategy, and assessment. Such characteristics have been reported according to specific design methodologies and operating principles. Technological trends are contemplated in this contribution with emphasis on SEG design opportunity areas. In this review, suggestions, limitations, and implications are also discussed in order to enhance future SEG developments aimed at stroke survivors or people with hand disabilities.

The Usability Analysis Online Learning Site for Supporting Computer programming Course Using System Usability Scale (SUS) in a University

Computer programming subject is the most-feared subject by students because it is hard to learn. At present, various learning media for programming are available, therefore, the learning process which was often considered as boring and hard to learn becomes interesting and easy to do. One of those media is through internet. This condition is parallel with various number of learning-based online sites that currently grow, including CodeSaya; one of the learning websites for computer programming languages. Usability is an important aspect to be noticed for the users to feel facilitated in using it, acquiring the required knowledge, and be interested to always rely on the site within the learning process. By collecting the user perception about user interfaces, questionnaire might help identifying the weakness in website usability to perform improvements. This research was done to analyze the success of online learning site, whether it meets the usability criteria by implementing System Usability Scale (SUS) questionnaire as the research instrument. SUS is an effective and reliable instrument to measure the usability of various products and services. The research questionnaire consisted of 10 questions which disseminated toward 162 respondents divided into two groups, namely familiar users that amounted to 81 respondents and unfamiliar users that amounted to 81 respondents as well. The usability of CodeSaya site acquired 72.1 of score for familiar users and 70 of score for unfamiliar users. The score acquired from the rating given by familiar respondents only a bit higher compared to the unfamiliar respondents. The rating in alphabet resulted in B or Good. It can be concluded that this computer programming learning site has met the usability criteria, therefore, it can be implemented as a learning medium that is feasible to be used by the users.

Analisis Kegunaan Website Kementerian Agama Provinsi DIY dan Provinsi Riau

At present, the usefulness of the website is seen only as a complement to the services of government agencies, many Ministry of Religion websites have an attractive appearance, but the quality of the information content presented on the website is not always updated. This study aims to analyze the use of the website of the Ministry of Religion of the Special Province of Yogyakarta and Riau Province. The research method used in this study is a qualitative research method to explore a case with data analysis techniques using the help of Nvivo12 Plus software. The results showed that in general the two websites both already have website content that refers to regulations, but in terms of the quality of presenting data, the website of the Ministry of Religion of Riau Province is considered better and meets 3 (three) website usability criteria, namely: Accessibility related to availability and ease of users to access content from a website can be seen from the comparison in terms of ease in understanding the appearance of the number of visitors between the two websites of the Ministry of Religion. second, Easy of use is related to the effort or effort made to use a website or how easily a website can be seen and differences in the availability of data that is still empty in some website columns, and third, namely Customization and Personalization relating to a website that provides content or content dynamic looks of the level of popularity of news on the website. Saat ini, kegunaan dari websiteterlihat hanya sebagai pelengkap dari pelayanan lembaga pemerintahan saja, banyak websiteKementerian Agama yang memiliki tampilan yang menarik, namun kualitas isi informasi yang disajikan di website tidak selalu di perbaharui. Penelitian ini bertujuan untuk menganalisis kegunaan websiteKementerian Agama Provinsi Daerah Istimewa Yogyakarta dan Provinsi Riau. Metode Penelitian yang digunakan dalam penelitian ini adalah metode penelitian kualitatif untuk mengeksplorasi suatu kasus dengan teknik analisis data menggunakan bantuan softwareNvivo12Plus. Hasil penelitian menunjukkan bahwa Secara umum kedua websitesama-sama telah memiliki konten websiteyang mengacu pada regulasi, namun dalam hal kualitas menyajikan data, website Kementerian Agama Provinsi Riau dinilai lebih baik dan memenuhi 3 (tiga) kriteria kegunaan websiteyaitu: Accessibility yang berkaitan dengan ketersediaan dan kemudahan pengguna untuk mengakses konten dari suatu website terlihat dari perbandingan dari sisi kemudahan dalam memahami tampilan jumlah pengunjung antara kedua website Kementerian Agama. kedua,Easy of use berkaitan dengan usaha atau upaya yang dilakukan untuk menggunakan sebuah website atau seberapa mudah website dapat digunakan terlihat dan perbedaan ketersediaan data yang masih kosong dibeberapa kolom website, dan ketiga yaitu Customization and Personalization yang berkaitan dengan suatu website yang menyediakan konten atau isi yang dinamis terlihat dari tingkat popularitas sebuah berita diwebsite.