Shifting Toward Consumer-Centricity

2020 ◽  
pp. 43-75
Author(s):  
Jeff Gourdji ◽  
Scott M. Davis
Keyword(s):  
Government Reform ◽  
Health Plans ◽  
Senior Executives ◽  
Healthcare Organizations ◽  
Practical Advice ◽  
Pharmaceutical Manufacturers ◽  
The Face

In the face of government reform and competitive disruption, healthcare organizations are in need of consumer-centric transformation: transformation that will help them win when consumers shop for a doctor, plan, or medicine and engage them in their care to form a partnership that will improve outcomes and lower costs. The authors interviewed 70 senior executives at leading provider systems, health plans, and pharmaceutical manufacturers to understand their transformation agenda. Interviews asked such question as What initiatives and changes are underway? Where have they had success? What will come next? Where have they struggled?” And, most importantly, What can others learn from them? Davis and Gourdji uncovered five shifts and share practical advice and examples of what these leaders are doing to set them in motion.

Key Issues and Challenges for Managing and Evaluating B2B E-Commerce Projects within the Australian Pharmaceutical Supply Chain

2012 ◽  
pp. 54-71
Author(s):  
Chad Lin ◽  
Geoffrey Jalleh
Keyword(s):  
Supply Chain ◽  
Key Management ◽  
Senior Executives ◽  
Pharmaceutical Supply Chain ◽  
High Expectations ◽  
Pharmaceutical Manufacturers ◽  
Key Issues ◽  
Effective Use ◽  
Business To Business

The use of Business-to-Business (B2B) e-commerce within the Australian pharmaceutical supply chain can potentially assist in setting up an infrastructure which supports complex, multiparty Internet-based trading and transactions among pharmaceutical manufacturers, wholesalers, hospitals, pharmacies, medical supply importers and exporters, and other players in the healthcare system. Effective use of B2B e-commerce can help these organizations reduce costs in supplying and distributing medicines and other medical-related products to the general public. However, despite high expectations for realizing the benefits of B2B e-commerce in the pharmaceutical supply chain, issues surrounding its evaluation and management remain poorly understood and relatively under-researched. This chapter presents case study findings on key management and evaluation issues and challenges in adopting and utilizing B2B e-commerce systems on eight pharmaceutical organizations in Australia. The key objectives of this study are: (1) to establish current practices and norms in evaluating B2B e-commerce investments and projects in the pharmaceutical industry; and (2) to identify key B2B e-commerce management issues and challenges within the Australian pharmaceutical supply chain. A key contribution of this chapter is the identification and examination of key issues and challenges faced by the pharmaceutical organizations undertaking B2B e-commerce activities within their supply chain. The findings will guide senior executives in these organizations to develop their own approaches or strategies to manage the opportunities and threats that exist in the Australian pharmaceutical supply chain.

Government Reform and Human Resources—The Taiwan Experience

2005 ◽  
Vol 34 (3) ◽  
pp. 215-233 ◽  
Author(s):  
Chia-Cheng Lin
Keyword(s):  
Human Resources ◽  
Public Management ◽  
Government Reform ◽  
International Institute ◽  
Public And Private ◽  
Administrative Organization ◽  
The World ◽  
The Face ◽  
Efficiency Ranking ◽  
Year 2000

Efforts to improve public services, lessen taxpayer burdens and increase each country's competitive profile in the face of growing globalization have fueled a wave of comprehensive government reform in advanced nations of the world since the 1980's. These initiatives came under the influence of a new brand of thinking about public management that promoted a sort of corporate spirit and sought to transform the role and functions of government, while also making deep structural adjustments in the organization and division of responsibilities of government agencies. The aim was to exchange the ponderous control orientation of “big government” for the capable flexibility of “small government.” Now, the pulse of globalization has led to a blurring of the distinction between public and private agencies, and a model for administrative organization that sits between the two has progressively emerged. In this context, the use of human resources and the principles governing this use have also undergone some considerable evolution. In effect, like information and other resources, human resources are now marked by a high degree of mobility, and public agencies are also far more likely than in the past to include fixed-term contracts in their approaches to staffing issues. According to reports on international competitiveness prepared by the Swiss-based International Institute for Management Development (IMD), since the year 2000, Taiwan has posted a less-than-ideal government efficiency ranking. While Taiwan was ranked 14 in 2000, that dropped to 24 in 2002 and had only improved to 18 by the end of 2004. As a country subject to intense competitive pressure, Taiwan is now fully committed to the processes of governmental reform that are sweeping the world.

scholarly journals Flipping the Academic Conference, or How We Wrote a Peer-Reviewed Journal Article in a Day

2020 ◽  
Vol 45 (1) ◽  
pp. 3-19
Author(s):  
Ilan Zvi Baron ◽  
Jonathan Havercroft ◽  
Isaac A. Kamola ◽  
Jonneke Koomen ◽  
Alex Prichard
Keyword(s):  
Social Relation ◽  
Journal Article ◽  
Collaborative Writing ◽  
Academic Work ◽  
Lessons Learned ◽  
Practical Advice ◽  
Academic Paper ◽  
Academic Conference ◽  
The Face ◽  
Auto Ethnography

Is it possible to write a publishable, peer-reviewed academic paper in a day? We attempted this task in 2016, motivated by a desire to find new ways of doing academic work in the face of our growing sense of alienation within the neoliberal academy. This article provides our analysis of academic alienation and an auto-ethnography of our experiment. We discuss four lessons learned: (1) knowledge as a social relation, (2) time and the academy, (3) gender and collaborative writing, and (4) the contradictions and possibilities of anarchy and authorship. We also offer practical advice for scholars looking to engage in similar collaborations.

Key Issues and Challenges for Managing and Evaluating B2B E-Commerce Projects within the Australian Pharmaceutical Supply Chain

2012 ◽  
pp. 1083-1100
Author(s):  
Chad Lin ◽  
Geoffrey Jalleh
Keyword(s):  
Supply Chain ◽  
Key Management ◽  
Senior Executives ◽  
Pharmaceutical Supply Chain ◽  
High Expectations ◽  
Pharmaceutical Manufacturers ◽  
Key Issues ◽  
Effective Use ◽  
Business To Business

The use of Business-to-Business (B2B) e-commerce within the Australian pharmaceutical supply chain can potentially assist in setting up an infrastructure which supports complex, multiparty Internet-based trading and transactions among pharmaceutical manufacturers, wholesalers, hospitals, pharmacies, medical supply importers and exporters, and other players in the healthcare system. Effective use of B2B e-commerce can help these organizations reduce costs in supplying and distributing medicines and other medical-related products to the general public. However, despite high expectations for realizing the benefits of B2B e-commerce in the pharmaceutical supply chain, issues surrounding its evaluation and management remain poorly understood and relatively under-researched. This chapter presents case study findings on key management and evaluation issues and challenges in adopting and utilizing B2B e-commerce systems on eight pharmaceutical organizations in Australia. The key objectives of this study are: (1) to establish current practices and norms in evaluating B2B e-commerce investments and projects in the pharmaceutical industry; and (2) to identify key B2B e-commerce management issues and challenges within the Australian pharmaceutical supply chain. A key contribution of this chapter is the identification and examination of key issues and challenges faced by the pharmaceutical organizations undertaking B2B e-commerce activities within their supply chain. The findings will guide senior executives in these organizations to develop their own approaches or strategies to manage the opportunities and threats that exist in the Australian pharmaceutical supply chain.

I sistemi di valutazione della performance dei Direttori Generali come processo trasformazionale. Un'analisi empirica dei Servizi Sanitari Regionali Italiani.

2012 ◽  
pp. 37-62
Author(s):  
Adele Cardarelli ◽  
Marco Maffei ◽  
Rosanna Spanň
Keyword(s):  
Cluster Analysis ◽  
Performance Evaluation ◽  
Health Plans ◽  
Evolutionary Perspective ◽  
Healthcare Organizations ◽  
Regional Health ◽  
Homogeneous Groups ◽  
Evaluation Systems ◽  
Transformational Process ◽  
Italian Regions

The research aims at investigating the issues related to the implementation of systems useful to assess the performance of the CEOs in the healthcare organizations belonging to Italian Regional Health Services. The implementation of such systems is regarded here as a transformational process and, accordingly, this paper employs Habermas' theory about society - as advanced by Broadbent and Laughlin - to interpret and discuss the results. A meaning-oriented content analysis of the Regional Health Plans has been carried out to understand the characteristics of the performance evaluation systems designed by each Region. Moreover, a cluster analysis has been performed to identify homogeneous groups of Regions. The results are then discussed in the light of the theoretical framework in order to understand the type of change that the Italian Regions are experiencing. Furthermore, several contextual factors have been considered to enhance comprehension and to interpret the findings from an evolutionary perspective.

scholarly journals The Ability of Health Organizations to Change - Why do Change need a Process and Project Approach?

2020 ◽  
pp. 1-5
Author(s):  
Joanna Jasińska ◽  
◽  
Hab Hab ◽  
Keyword(s):  
Project Management ◽  
Change Management ◽  
Process Management ◽  
Management Process ◽  
Healthcare Organizations ◽  
Project Approach ◽  
Current State ◽  
The Face ◽  
Management Project ◽  
Short Time

The aim of the article is both an attempt to identify the relationship between various disciplines of management sciences (change management, process management, project management) and a reference to the issue of their application and integration in healthcare organizations. It seems that this is a serious problem in the context of the inevitability of making changes in medical organizations, especially in the face of an ongoing pandemic (in a relatively short time). In addition, the ever-increasing complexity of healthcare organizations, while the pace of technological innovation in medicine. The article is a review - it integrates and interprets the current state of knowledge in the field of change management, process management and project management, indicating the need and possibilities of integration and symbiosis of various management sub-disciplines. It was developed primarily using critical literature analysis.

scholarly journals Political Actor or Policy Instrument? Governance Challenges in Australian Local Government

2013 ◽  
pp. 3-19 ◽  
Author(s):  
Nicola Brackertz
Keyword(s):  
Local Government ◽  
Financial Constraints ◽  
Historical Context ◽  
Policy Instrument ◽  
Government Reform ◽  
Political Actor ◽  
Roles And Responsibilities ◽  
Provision Of Services ◽  
Governance Challenges ◽  
The Face

This article examines the governance challenges facing Australian local government, which include lack of constitutional standing, intergovernmental dependencies, financial constraints and weak democratic standing. The historical context has shaped the nature and place of local government in the Australian federal polity and has contributed to the tensions created by an expansion of the roles and responsibilities of local government, especially in the provision of services, which is not matched by concomitant increases in financial capacity and local autonomy. These governance challenges are discussed with a view to establishing local government’s capacity for autonomous self-governance in the face of intergovernmental and fiscal dependencies, and the implications of this for local government reform trajectories.

scholarly journals Private Health Plans’ Contracts with Managed Behavioral Healthcare Organizations

2015 ◽  
Vol 44 (1) ◽  
pp. 149-157
Author(s):  
Deborah W. Garnick ◽  
Constance M. Horgan ◽  
Elizabeth L. Merrick ◽  
Dominic Hodgkin ◽  
Sharon Reif ◽  
...  
Keyword(s):  
Health Plans ◽  
Healthcare Organizations ◽  
Behavioral Healthcare ◽  
Managed Behavioral Healthcare ◽  
Behavioral Healthcare Organizations

scholarly journals Renovations Needed: The FDA's Floor/Ceiling Framework, Preemption, and the Opioid Epidemic

2018 ◽  
pp. 143
Author(s):  
Michael Abrams
Keyword(s):  
Prescription Medication ◽  
Drug Market ◽  
Regulatory Framework ◽  
Opioid Epidemic ◽  
Tort Liability ◽  
The Public ◽  
Pharmaceutical Manufacturers ◽  
The Face ◽  
Maximum Protection ◽  
Opioid Medications

The FDA’s regulatory framework for pharmaceuticals uses a “floor/ceiling” model: administrative rules set a “floor” of minimum safety, while state tort liability sets a “ceiling” of maximum protection. This model emphasizes premarket scrutiny but largely relies on the state common law “ceiling” to police the postapproval drug market. As the Supreme Court increasingly holds state tort law preempted by federal administrative standards, the FDA’s framework becomes increasingly imbalanced. In the face of a historic prescription medication overdose crisis, the Opioid Epidemic, this imbalance allows the pharmaceutical industry to avoid internalizing the public health costs of their opioid products. This Note argues that the FDA’s administrative design misallocates the costs of the Opioid Epidemic and fails to adequately compensate those injured by it. Part I summarizes the FDA’s regulatory framework with respect to opioid medications. Part II explains how that framework creates a compensatory problem that prevents the internalization of negative externalities by pharmaceutical manufacturers. Part III proposes a victims’ compensation fund as the best substitute for the functions long performed by state tort liability.

Why do people believe in a zero-sum economy?

2018 ◽  
Vol 41 ◽  
Author(s):  
Samuel G. B. Johnson
Keyword(s):  
Perspective Taking ◽  
Evolutionary Model ◽  
Everyday Experience ◽  
Coalitional Psychology ◽  
The Face ◽  
Zero Sum

AbstractZero-sum thinking and aversion to trade pervade our society, yet fly in the face of everyday experience and the consensus of economists. Boyer & Petersen's (B&P's) evolutionary model invokes coalitional psychology to explain these puzzling intuitions. I raise several empirical challenges to this explanation, proposing two alternative mechanisms – intuitive mercantilism (assigning value to money rather than goods) and errors in perspective-taking.

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