Chatbot Implementation in a Steel Company in Russia

2022 ◽  
pp. 268-290
Author(s):  
Alexander Skuridin

Chatbots (sometimes just called “bots”) are the subject of much corporate and public interest today. Many enterprises are looking to get started with chatbot development initiatives to improve communication efficiency as well as reduce operating costs. Current research indicates constantly growing interest in this area and forecasts that 70% of office employees will interact with chatbots daily in 2022. This chapter reports on the challenges inherent in chatbot integration projects and identifies key operational factors for successful chatbot projects, as well as highlighting issues of strategic significance. Different technology adoption and project management models are explored, analysed, and applied in the context of chatbot implementation, and based on an in-depth case study, a model is put forward to aid the manageability of chatbot implementation in other similar environments.

1982 ◽  
Vol 15 (2) ◽  
pp. 365-376
Author(s):  
Steven D. Brown ◽  
John McMenemy

Recent studies addressing the origins of political orientations raise questions concerning the level of generality at which it is appropriate to conceptualize such orientations. In traditional treatments of the subject, the assumption is implicit that one’s orientation to government is a generalized disposition that has application across various levels of government–for example, that a citizen’s particular degree of trust (or distrust) in public officials to represent the public interest usefully characterizes his orientations to national, provincial and urban legislatures alike.


2018 ◽  
Vol 13 (156) ◽  
pp. 128-133
Author(s):  
LILIAN M. M. SCHAFIRSTEIN ◽  
JERSONE TASSO M. SILVA ◽  
CRISTINA F DE MUYLDER

2020 ◽  
Vol 58 (2(116)) ◽  
pp. 64-80
Author(s):  
Aneta Januszko-Szakiel ◽  
Paloma Korycińska ◽  
Aleksandra Dereń

Purpose/Thesis: The paper aims to introduce practical applications of the Theory of Constraints (TOC), developed by the Israeli physicist Eliyahu M. Goldratt. Special attention is paid to the TOC­-derived project management methodology called the Critical Chain Concept, seldom yet success­fully applied in business practice. An attempt to have TOC implemented in the management of an infobrokering project is reported. Approach/Methods: Two methods were applied: (1) a critical review of the literature on the subject, (2) a case study for the purpose of which both a participatory and non-participatory observation was pursued, as well as a review and appraisal of the existing documentation reflecting the successive stages of the infobrokering project, along with an in-depth interview. Results and conclusions: The case study indicates that TOC, especially the critical chain concept, boasts an appreciable potential in optimising infobrokering projects, as it allows to: (1) expose the concealed, deep-rooted, and disadvantageous routines in project implementation, (2) identify the inherent constraints in the project, not so much in terms of embarrassing errors (blunders), but rather as the non-removable events/components, axiologically indifferent, yet requiring remedial measures, (3) realise that the factors routinely deemed conducive may in fact prove the actual con­straints themselves, (4) enhance overall executive effectiveness by identifying and strengthening the weakest link in the project processes, (5) achieve improvements in the company’s performance without incurring significant expenditure. Originality/Value: There are no published Polish studies focusing strictly on TOC in terms of infor­mation science perspective. The present paper is meant to partially address this deficit with regard to the practice of infobrokering.


2014 ◽  
Vol 36 (3) ◽  
pp. 113-122
Author(s):  
Rita Toleikienė ◽  
Kristina Slaboševičiūtė ◽  
Lina Sapiegienė

This article deals with the significance and importance of ethical climate in an organization. The typology of ethical climate is pointed out; the main aspects related to ethical climate are discussed, such as ethical behaviour, organizational commitment, and job satisfaction. Different Lithuanian and foreign scholars’ research papers and research carried out on the subject of ethical climate have been analysed and systematized. In applying theoretical knowledge and practical methodology, the research has been carried out on ethical climate in the Siauliai County State Tax Inspectorate. The research revealed the existing types of ethical climate in the organization, the external influential factors, and their relationship with the ethical climate on the employees’ job satisfaction in the organization. After summarizing the results of the research the following conclusions have been drawn up: the type of ethical climate of public interests is dominated in the Siauliai County State Tax Inspectorate, the office employees are concerned about the society welfare and try not to violate its interests. It has been concluded that the employees of the organization are most satisfied with their relationship with executives. The conclusions of scholars have been confirmed that caring, law and rules, independence, efficiency, public interest ethical climate types, and staff’s job satisfaction correlate and are related among themselves.


2019 ◽  
Vol 6 (1) ◽  
pp. 40-49
Author(s):  
Teresa Paiva

Background: The theoretical background of this article is on the model developed of knowledge transfer between universities and the industry in order to access the best practices and adapt to the study case in question regarding the model of promoting and manage innovation within the universities that best contribute with solution and projects to the business field. Objective: The development of a knowledge transfer model is the main goal of this article, supported in the best practices known and, also, to reflect in the main measurement definitions to evaluate the High Education Institution performance in this area. Methods: The method for this article development is the case study method because it allows the fully understanding of the dynamics present within a single setting, and the subject examined to comprehend what is being done and what the dynamics mean. The case study does not have a data collection method, as it is a research that may rely on multiple sources of evidence and data which should be converged. Results: Since it’s a case study this article present a fully description of the model proposed and implemented for the knowledge transfer process of the institution. Conclusion: Still in a discussion phase, this article presents as conclusions some questions and difficulties that could be pointed out, as well as some good perspectives of performed activity developed.


Author(s):  
Dr. Vidhyasri M ◽  
Dr. S. M. Pasha

Introduction: This is the case report of child who was diagnosed with LCA reported with complaints of large-amplitude, slow-frequency, roving nystagmus, frequent tendency to press on his eyes, enopthalmos, with completely normal ophthalmoscopic examination with normal appearing optic nerve and retina and has a non recordable ERG; considering this condition under the lines of Vataja Nanatmaja Vyadhi treatment was structured to render effective visual rehabilitation which showed marked results. Methods: 4 years old male child who was diagnosed with lebers congenital amaurosis was brought by his parents to Eye OPD, GAMC, Bengaluru. The presentation of this case includes bibliographic review of the subject, presentation of a clinical case and description of the importance of Ayurvedic prespective of handling of these patients. Results: The child showed improvement in fixing for light and also nystagmus showed marked improvement and there were considerable behavioural changes observed. Discussion: It is important to deepen the environment of the disease to know the possible implications in Ayurvedic management, recognize the magnitude of visual disability that our patient presents for the establishment of the treatment plan and provide an integral care of excellence in an interdisciplinary way in favor of visual rehabilitation of our patients and also help to restore quality of life with no potential risks of side effects.


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