Tourist Experience and Digital Transformation

2022 ◽  
pp. 103-120
Author(s):  
Ahmet Erdem ◽  
Ferhat Şeker

As technology affects the tourism sector as it does all sectors, smart tourism has emerged. The ultimate goal of smart tourism is to improve the efficiency of resource management, maximize competitiveness, and increase sustainability through technological innovations and practices. The digital transformation of the tourism sector, especially in recent years, has greatly affected the tourist experience by completely changing the supply-demand interaction in the industry. The spread of information and communication technologies, the development of the web, and the growing technology use skills in the population, in general, have helped increase the level of self-organization of tourists and have led to smart tourists. This new tourist profile created by smart tourism technologies frequently benefits from technology before, during, and after their travels.

2021 ◽  
Vol 13 (4) ◽  
pp. 2307
Author(s):  
Rosa Anaya-Aguilar ◽  
German Gemar ◽  
Carmen Anaya-Aguilar

Health tourism is booming all over the world, and thermal spa tourism in Spain is a type of tourism aimed at integrating with nature, achieving sustainable development. In general, its facilities are located in areas specially protected by environmental legislation. This tourism sector attracts an increasingly wide market segment that has become more demanding and better informed and that more frequently uses the Internet to gather information. Tourists’ shopping and consumption habits are increasingly influenced by new information and communication technologies (ICTs), making these a topic of interest among academics and professionals. Website development has been shown to be an area of innovation for spa facilities, but evidence has also been found that this sector has experienced difficulty in adopting ICTs. This research sought to analyse spa websites’ usability by conducting an exploratory investigation of different websites’ contents. The results reveal that the use of new web technologies by spas is underdeveloped, although these facilities have achieved good positions in Internet search engines due to the synergistic effect of the official tourism websites. That is why most of them tell their story, detail their nature and the protection of their spaces. In this way, spas turn their websites into communication channels that convey to tourists their commitment to the environment and sustainable development.


Author(s):  
M.Z Ramorola

There has been a steady rise in the practice and performance of religious activities within the cyberspace since the 1980s. Many pastors have embraced the use of technology in their religious and ministerial practices. However, what would be more critical is to understand how technology, once adopted and operational would assume the function of support and fulfil religious members’ spiritual, emotional and social needs. This paper discusses technology use in religious organizations, particularly during the lockdown period of Covid-19 between March 2020 to the July 2021. The article uses South Africa as a research context to explore technology use and its role to address the challenges of support, space and practice. The paper employed a qualitative interpretive paradigm to source data from six members from different religious organizations in South Africa. Three themes arose from the data: information and communication technologies provide space for religious member to network; information and communication media facilitate religious practice and activities; and information and communication technologies enhance management of resources.


2021 ◽  
Vol 14 (3) ◽  
pp. 371-396 ◽  
Author(s):  
Xinyu (Judy) Hu ◽  
Larissa K. Barber ◽  
YoungAh Park ◽  
Arla Day

AbstractSeveral decades of research have addressed the role of information and communication technologies (ICTs) in industrial-organizational (I-O) psychology. However, segmented research streams with myriad terminologies run the risk of construct proliferation and lack an integrated theoretical justification of the contributions of ICT concepts. Therefore, by identifying important trends and reflecting on key constructs, findings, and theories, our review seeks to determine whether a compelling case can be made for the uniqueness of ICT-related concepts in studying employee and performance in I-O psychology. Two major themes emerge from our review of the ICT literature: (a) a technology behavior perspective and (b) a technology experience perspective. The technology behavior perspective with three subcategories (the “where” of work design, the “when” of work extension, and the “what” of work inattention) explores how individual technology use can be informative for predicting employee well-being and performance. The technology experience perspective theme with two subcategories (the “how” of ICT appraisals and “why” of motives) emphasizes unique psychological (as opposed to behavioral) experiences arising from the technological work context. Based on this review, we outline key challenges of current ICT research perspectives and opportunities for further enhancing our understanding of technological implications for individual workers and organizations.


2021 ◽  
Vol 250 ◽  
pp. 06001
Author(s):  
Victoria Akberdina ◽  
Ainur Osmonova

Digital transformation is an ongoing process that is driven by the recent advances in digitalization as well as the development of information and communication technologies (ICT) that penetrate all socio-economic fields of everyday life and business. In this paper, we describe the digital transformation of energy companies. We show that successful transformation is based on skills, expertise and knowledge of the employees that need to be created and maintained. In addition, we show that digital competences become a key element in building capacities that are required for the digital transformation. This is of a particular importance for the energy companies that are experiencing major changes on the path of transition toward low-carbon economy and renewable energy.


Author(s):  
Robin Schmidt

Forty years of empirical research on the use of ICT (Information and Communication Technologies) in schools has repeatedly shown that ICT is by no means “wild” and “threatening”, but rather largely ineffective. Therefore, I argue that the “wildness” of ICT in schools is primarily a matter of impactful teachers’ beliefs. I analyse some elements of these beliefs and suggest that its them that need “taming”. On this basis I propose that they can be tamed by becoming closely familiar with their content and structures, by professionalising them based on research and thirdly by reframing the use of ICT in school as a question of enabling participation in a world that is changing through digital transformation.


2013 ◽  
pp. 1121-1136
Author(s):  
Arturo Di Bella

This article presents an analysis of the presence in, and use of, the web by some forms of digital citizenry in a city of southern Italy: Catania. Its primary aim is to analyze how, also in a weak civil society, information and communication technologies (ICTs) create new opportunities for extending public sphere and for learning new modes of participatory local action for sustainable urban development. The local experiences presented in this research indicate that ICTs can facilitate a redistribution of local social powers, offering infrastructures and tools useful for implementing a continuous process of social interaction, exchange of knowledge and the development of practices, influencing policy processes and planning models.


Author(s):  
Andrea Bosin ◽  
Nicoletta Dessì ◽  
Maria Grazia Fugini ◽  
Diego Liberati ◽  
Barbara Pes

Scientific experiments are executed through activities that create, use, communicate and distribute information whose organizational dynamics are similar to processes performed by distributed cooperative enterprise units. On this premise, the aim of this article is to discuss how a portal-based approach can support the design and management of cooperative scientific experiments executed with a strong information and communication technologies (ICT) support and in a distributed manner, hence named e-experiments. The approach assumes the Web, Web services and the grid as the enacting paradigm for formalizing e-experiments as cooperative services on various computational nodes of a network. A framework is proposed that defines the responsibility of actors of the e-experiment and of the e-nodes in offering services, as well as the portal architecture through which the e-experiment resources can be accessed. By discussing a case study in the field of bioinformatics, the article shows how an e-experiment can be planned and executed starting from a set of Web services inserted in a portal and invoked upon the possibly underlying grid structure.


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