Chakuri-Bazaar: A Mobile Application for Illiterate and Semi-Literate People for Searching Employment

2020 ◽  
Vol 12 (2) ◽  
pp. 22-39 ◽  
Author(s):  
Muhammad Nazrul Islam ◽  
Md. Arman Ahmed ◽  
A.K.M. Najmul Islam
Keyword(s):  
Mobile Application ◽  
Design Science ◽  
Science Research ◽  
Design Principles ◽  
Evaluation Study ◽  
Ease Of Use ◽  
Research Approach ◽  
Elicitation Study ◽  
Willingness To Recommend ◽  
Willingness To Use

The purpose of this paper is to explore the design principles to develop mobile applications for illiterate and semi-literate people and to design, develop, and evaluate a mobile application for illiterate and semi-literate people in Bangladesh using the revealed design principles and following a design science research approach. The authors first conducted a requirement elicitation study to reveal a set of design principals to make the user interface (UI) intuitive for illiterate and semi-literate people. Then, a mobile application (Chakuri-Bazaar) was developed following these design principals. Finally, the application was evaluated with 40 illiterate and semi-literate people through a field study. As outcome, a set of design principles was revealed for designing usable mobile application for illiterate and semi-literate people. The findings of the evaluation study suggest that the application was effective, efficient, and the users were satisfied in terms of its ease of use, ease of learning, willingness to use it in future, and willingness to recommend it to others.

Sociability in Virtual Reality

2021 ◽  
Vol 4 (1) ◽  
pp. 1-21
Author(s):  
Jani Holopainen ◽  
Osmo Mattila ◽  
Petri Parvinen ◽  
Essi Pöyry ◽  
Tuure Tuunanen
Keyword(s):  
Virtual Reality ◽  
Social Presence ◽  
Design Science ◽  
Qualitative Interviews ◽  
Science Research ◽  
Design Principles ◽  
Research Process ◽  
Ease Of Use ◽  
Cognitive Outcomes ◽  
Theoretical Perspectives

This study investigates sociability in the context of immersive Virtual Reality (VR). A Design Science Research process was applied, and three iterative development versions of a VR application were studied. Sociability around the technology was investigated with two theoretical perspectives: social presence and social interactions. The results of qualitative interviews and observations as well as a quantitative experiment are combined to make a proposal for four design principles enhancing the beneficial sociability of VR systems. These principles address the importance of ease-of-use and personalization in the activation of a customer, customer empowerment and emancipation through familiarization, creating real-world connections and surprising content, as well as adding informative elements and streamlining the customer encounter and service process. The proposed design principles are empirically linked through social behaviors and emotions to cognitive outcomes representing beneficial sociability, e.g., improved customer motivation, willingness-to-share, value communications, co-creation, and co-innovation.

Sustaining Job Performance through Technology Acceptance with Usage of Whatsapp Mobile Application

2020 ◽  
Vol 5 (1) ◽  
pp. 123
Author(s):  
Nor Hayati Kassim ◽  
Norlina Mohamed Noor ◽  
Jati Kasuma ◽  
Juliza Saleh ◽  
Ceaser Dealwis ◽  
...  
Keyword(s):  
Job Performance ◽  
Technology Acceptance ◽  
Mobile Applications ◽  
Mobile Application ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Maximum Efficiency ◽  
Perceived Ease Of Use ◽  
Positive Attitudes ◽  
Willingness To Use

Companies are now recognizing that their employees require a spectrum of mobile applications in order to achieve maximum efficiency at the workplace. Mobile applications such as WeChat, Twitter and WhatsApp via smartphones have become influential tools and extensively used by employees at the workplace. This state-of-the-art technology in communication has penetrated various fields, including routine administrative jobs at the workplace. The objective of this research is toinvestigate the acceptance of the WhatsApp mobile application for formal use among support staff at The Commission of the City of Kuching North, Sarawak (DBKU). Perceived usefulness, perceived ease of use and behavioral intention of the users in using WhatsApp are the variables measured for job performance. The researchers utilized convenience sampling, whereby a total of 105 employees from two departments participated in the investigation. Data was collected using a set of selfadministered questionnaires which was adapted from Davis. The findings revealed that perceived usefulness and perceived ease of use of WhatsApp as a means of communication were significant for job performance at DBKU. The employees felt more competent during their formal interaction at the workplace as less effort was needed while using WhatsApp. The existence of features which were user-friendly and easy operational functions helped to create positive attitudes when utilizing the application. Faster feedback, ease of use, and convenience were some of the reasons for the employees’ willingness to use WhatsApp for communication at the workplace.

scholarly journals Using Blockchain Technology to Foster Collaboration among Shippers and Carriers in the Trucking Industry: A Design Science Research Approach

Logistics ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 37
Author(s):  
Serkan Alacam ◽  
Asli Sencer
Keyword(s):  
Private Information ◽  
Design Science ◽  
Science Research ◽  
Trucking Industry ◽  
Research Approach ◽  
Blockchain Technology ◽  
Storage Solutions ◽  
Sustainability Problems ◽  
And Storage ◽  
Industry Professionals

In the global trucking industry, vertical collaboration between shippers and carriers is attained by intermediaries, called brokers. Brokers organize carriers for a shipper in accordance with its quality and price requirements, and support carriers to collaborate horizontally by sharing a large distribution order from a shipper. Brokers also act as trustees, preventing the passing of private information of any party to the others. Despite these benefits, intermediaries in the trucking industry are involved in several sustainability problems, including high costs, high levels of carbon emissions, high percentages of empty miles, low-capacity utilizations, and driver shortages. Several studies have acknowledged the importance of improving collaboration to address these problems. Obviously, the major concern of brokers is not collaboration, but rather to optimize their own gains. This paper investigates the potential of blockchain technology to improve collaboration in the trucking industry, by eliminating brokers while preserving their responsibilities as organizers and trustees. This paper extends the transportation control tower concept from the logistics literature, and presents a system architecture for its implementation through smart contracts on a blockchain network. In the proposed system, the scalability and privacy of trucking operations are ensured through integration with privacy-preserving off-chain computation and storage solutions (running outside of the blockchain). The potential of this design artifact for fostering collaboration in the trucking industry was evaluated by both blockchain technology experts and trucking industry professionals.

scholarly journals Development of a Decision Support System Framework for Cultural Heritage Management

2021 ◽  
Vol 13 (13) ◽  
pp. 7070
Author(s):  
Eleonora Di Di Matteo ◽  
Paolo Roma ◽  
Santo Zafonte ◽  
Umberto Panniello ◽  
Lorenzo Abbate
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Cultural Heritage ◽  
Design Science ◽  
Demand Management ◽  
Science Research ◽  
Ease Of Use ◽  
Heritage Management ◽  
Space Management ◽  
Managerial Implications

Decision support systems (DSSs) have been traditionally identified as useful information technology tools in a variety of fields, including the context of cultural heritage. However, to the best of our knowledge, no prior study has developed a DSS framework that incorporates all the main decision areas simultaneously in the context of cultural heritage. We fill this gap by focusing on design-science research and specifically by developing a DSS framework whose features support all the main decision areas for the sustainable management of cultural assets in a comprehensive manner. The main decision-making areas considered in our study encompass demand management, segmentation and communication, pricing, space management, and services management. For these areas, we select appropriate decision-making supporting techniques and data management solutions. The development of our framework, in the form of a web-based system, results in an architectural solution that is able to satisfy critical requirements such as ease of use and response time. We present an application of the innovative DSS framework to a museum and discuss the main managerial implications and future improvements.

scholarly journals A analytics study Mapping Study of Collaborative business intelligence and self-service

2021 ◽  
Vol 9 (12) ◽  
pp. 1032-1037
Author(s):  
Tanmayee Parbat
Keyword(s):  
Business Intelligence ◽  
Design Science ◽  
Science Research ◽  
Research Approach ◽  
Knowledge Database ◽  
Architecture Model ◽  
Service Oriented ◽  
Decision Making Processes ◽  
Self Service ◽  
Self Learning

Abstract: Self-service Business Intelligence (SSBI) is an emerging topic for many companies. Casual users should be enabled to independently build their own analyses and reports. This accelerates and simplifies the decision-making processes. Although recent studies began to discuss parts of a self-service environment, none of these present a comprehensive architecture. Following a design science research approach, this study proposes a new self-service oriented BI architecture in order to address this gap. Starting from an in-depth literature review, an initial model was developed and improved by qualitative data analysis from interviews with 18 BI and IT specialists form companies across different industries. The proposed architecture model demonstrates the interaction between introduced self-service elements with each other and with traditional BI components. For example, we look at the integration of collaboration rooms and a self-learning knowledge database that aims to be a source for a report recommender. Keywords: Business Intelligence, Big Data, Architecture, Self-Service, Analytics

Improving Online Collaboration in Contemporary IT Development Teams

2018 ◽  
pp. 160-178
Author(s):  
Jan Pries-Heje ◽  
Lene Pries-Heje
Keyword(s):  
Social Capital ◽  
Conceptual Framework ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Online Collaboration ◽  
Research Approach ◽  
Development Teams ◽  
Geographically Distributed ◽  
Six Elements

An interview study focusing on online collaboration in geographically distributed IT development teams in Danske Bank revealed seven problem areas. To cope with the problems the authors applied a design science research approach to construct a conceptual framework for improving online collaboration. The conceptual framework combines a six-phase teambuilding model with six elements of social capital. Thus, in each phase of teambuilding, the online collaborators aim at building up all six elements of social capital. The complete six-by-six framework was successfully tried and diffused throughout Danske Bank. This chapter gives an account of the framework content and the results from the evaluation.

Using a Design Science Research Approach to Develop a HCI Artifact for Designing Web Interfaces

2016 ◽  
pp. 304-320
Author(s):  
Muhammad Nazrul Islam ◽  
Franck Tétard
Keyword(s):  
Process Model ◽  
Design Science ◽  
Evaluation Process ◽  
Science Research ◽  
Design Science Research ◽  
Research Approach ◽  
Web Interface ◽  
Web Interfaces ◽  
Ui Design ◽  
Intuitive Interface

Interface signs are the communication cues of web interfaces, through which users interact. Examples of interface signs are small images, navigational links, buttons and thumbnails. Although intuitive interface signs are crucial elements of a good user interface (UI), prior research ignored these in UI design and usability evaluation process. This chapter outlines how a design science research (DSR) approach is used to develop a Human-Computer Interaction (HCI) artifact (semiotic framework) for design and evaluation of user-intuitive web interface signs. This chapter describes how the principles and guidelines of DSR approach are adopted, while performing the activities of the DSR process model to construct the artifact.

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