E-Procurement Utilisation in the Maintenance Repair and Overhaul (MRO) Supply Chain by SMEs in India

2016 ◽  
Vol 18 (2) ◽  
pp. 51-61
Author(s):  
Munmun Basak ◽  
Indranil Guha
Keyword(s):  
Success Factors ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Three Dimensional ◽  
Strategic Decision ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Systematic Analysis ◽  
And Performance ◽  
Medium Enterprises

Due to the significant contribution in output, exports and employment, the Small and Medium enterprises (SEMs) play a critical role in the Indian economic structure. In this study a three dimensional; namely information, transactional and strategic decision making perspectives of the e-procurement functionalities are investigated. A cross-sectional survey is used as the methodology for the data collection. After a systematic analysis it was found that in the MRO industry the MSEMs used the e-procurement system mainly for purchasing, communication and transactional purposes. However, strategic utilisation of the e-procurement for the optimisation of SCM process in the MRO industry in India is still in its nascent stage. The results are limited to its sample size due to the size of the MRO and its MSEMs industry. Thereafter, success factors and performance of the e-procurement in these MSEMs is also studied to analyse the utilisation of e-procurement in detail.

scholarly journals The relationship between Competitive Strategy Drivers and Performance of manufacturing Small and Medium Enterprises in Nairobi County, Kenya

2021 ◽  
Vol 17 (1) ◽  
Author(s):  
Victor Laibuni Baariu ◽  
James Gathungu ◽  
Bitange Ndemo
Keyword(s):  
Competitive Strategy ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
Capacity Utilization ◽  
Wealth Creation ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Hybrid Strategy ◽  
And Performance ◽  
Medium Enterprises

This study determines the influence of competitive strategy drivers on the performance of manufacturing SMEs in Nairobi County in Kenya. Small and medium enterprises (SMEs) are the backbone of many economies all over the world through creation of employment opportunities as well as wealth creation for entrepreneurs. Strong competitive strategy drivers offer advantage to SMEs to help them achieve good performance and remain competitive in their respective markets. The study was anchored on resource-based theory which provided a framework for examining the association between the research variables. For the methodology, a cross-sectional survey was done covering 334 manufacturing small and medium enterprises in Nairobi County, Kenya. Structured questionnaires were used for data collection with a response rate of 89.6%. Various descriptive statistics were used to project the demographic characteristics of the association and the respondents. Inferential statistics was used to assess up the connection between the factors and test the model. The results indicated that the three competitive strategy drivers of environmental based drivers, resource-based drivers and hybrid strategy drivers exhibited significant relationship with performance of the Manufacturing SMEs in Nairobi county. The study’s recommendations will be useful to management of manufacturing-sector SMEs in developing long term strategies to address constraints that could have led to low capacity utilization and productivity in the sector. Additionally, it may be used to guide policy formulations geared to support manufacturing SMEs operations. The researcher recommends similar research to be undertaken in other SMEs and also have more managers respond to the questionnaires in order to enrich the collected data.

scholarly journals Innovative CRM and Performance of SMEs: The Moderating Role of Relational Capital

2020 ◽  
Vol 6 (4) ◽  
pp. 155
Author(s):  
Nagwan AlQershi ◽  
Sany Sanuri Mohd Mokhtar ◽  
Zakaria Bin Abas
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Customer Relationship ◽  
Relational Capital ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship ◽  
Key Customer

Customer Relationship Management (CRM) is more than an information tool and plays a critical role in small and medium enterprises (SMEs). The present study explored the moderating effect of relational capital (RC) on the relationship between CRM dimensions and the performance of 284 Yemeni manufacturing SMEs. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the study’s hypotheses. Results indicate that only three of the CRM dimensions have a significant effect on performance. The moderating effects of relational capital on this relationship were also examined and were found to be significant for only two CRM dimensions: technology-based CRM and CRM organization. Key customer focus and CRM knowledge management had no effect. The findings of this study offer important insights for owners and managers of SMEs, researchers, and policymakers to further understand the effects of relational capital and CRM on SMEs’ performance. SMEs should be encouraged to develop their CRM and relational capital to improve their performance.

scholarly journals Entrepreneurial Resilience and Performance of an Organization: A Survey of Small and Medium Enterprises in Asaba, Delta State, Nigeria

Webology ◽  
2020 ◽  
Vol 17 (2) ◽  
pp. 445-461
Author(s):  
Ibini Emueje ◽  
Henry Odigwe Olannye ◽  
A.P. Olanye
Keyword(s):  
Organizational Performance ◽  
Small And Medium Enterprises ◽  
Design Method ◽  
Sampling Technique ◽  
Cross Sectional ◽  
Research Survey ◽  
And Performance ◽  
Medium Enterprises ◽  
Positive Effect ◽  
Structured Questionnaire

Resilience is a vibrant process of adaptation which enables entrepreneurs to constantly direct a futuristic aspiration despite the volatile conditions of a market. The study examined entrepreneurial resilience on the performance of small and medium enterprises organization in Asaba, Delta State. The cross-sectional research survey research design method was employed. The study adopted the stratified random sampling technique. The sample size used was limited to 201 respondents. A structured questionnaire was the research instrument employed in the study. Descriptive statistics as well as multiple regression analysis was used to analyse the data collected. Findings showed overwhelmingly that resourcefulness, strategic diversity and pro-activeness has a substantial positive relationship with organizational performance. The study concluded that entrepreneurial resilience has a positive effect on organizational performance. The study result showed that resourcefulness has the highest affirmative effect on organizational performance. Thus, the study recommended that if enterprises understand the nature of the association amid the dimensions of entrepreneurial resilience, the failure rate of small and medium enterprises can be reduced.

scholarly journals The influence of collaboration-oriented organisational capabilities on supply chain competence among small and medium enterprises

2019 ◽  
Vol 19 (2) ◽  
Author(s):  
David Pooe ◽  
Watson Munyanyi
Keyword(s):  
Supply Chain ◽  
Structural Equation ◽  
Dynamic Capabilities ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Business Environment ◽  
Cross Sectional Survey ◽  
Organisational Capabilities ◽  
Management Capability ◽  
Medium Enterprises

Orientation: In the contemporary business environment, there is need for firms to strategically interact with partners beyond boundaries, and by collaborating these firms can access resource and technologies beyond their limits.Research purpose: The aim of this study was to investigate the influence of collaboration-oriented organisational capabilities (COOC) on supply chain competence among small and medium enterprises (SMEs) in Zimbabwe.Motivation for the study: Small and medium enterprises in Zimbabwe have experienced limited growth, primarily because of their failure to nurture and steer their competencies. The literature suggests that there is value in synchronised cooperative and competitive interactions between firms as such interactions incentivise the pursuit of shared interests.Research design, approach and method: Through a cross-sectional survey, data were collected from 388 SMEs in Zimbabwe, and structural equation modelling was used to analyse the data.Main findings: The study specifically found that there is a positive and significant relationship between collaboration-oriented capabilities and supply chain competence.Practical/managerial implications: The results of this study demonstrate the critical role of organisational capabilities in achieving supply chain competence. The study proves that collaborative capabilities are central to the supply chain success of SMEs, with the possibility of influencing also the firm’s sustainable competitive advantage in line with the dynamic capabilities theory.Contribution/value-add: This study sheds light on the possibility of enhancing the overall supply chain competence of SMEs by establishing and empirically testing the relationships between COOC and supply chain competence.Keywords: customer interaction management capability; partnering proactiveness; supply chain competence; alliance management capability; SMEs; small and medium enterprises.

Sustainability - Oriented Innovation and Performance of Small and Medium Enterprises in South Africa

2019 ◽  
Vol 10 (1) ◽  
pp. 231
Author(s):  
Olawale FATOKI
Keyword(s):  
South Africa ◽  
Quantitative Research ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
Survey Method ◽  
Research Approach ◽  
Cross Sectional Survey ◽  
Design Data ◽  
Cross Sectional ◽  
Medium Enterprises

The purpose of this study is to investigate the effect of sustainability-oriented innovation (SOI) on the performance of small and medium enterprises (SMEs) in South Africa. The study adopted a multi-dimensional measure of performance (financial, social, environmental, innovation and quality). The study used the quantitative research approach and the descriptive and causal research design. Data was collected from one hundred and ninety eight owners/managers of SMEs in the manufacturing sector. The cross-sectional survey method (self-administered questionnaire) was used for data collection. The participants in the study were conveniently sampled. Descriptive statistics, factor analysis, correlation and regression analysis were used for data analysis. The Cronbach’s alpha was used as a measure of reliability. The findings of the study indicate that economic, environmental and social dimensions of SOI have significant positive relationships with the five measures of performance. Limitations, areas for further study and recommendations to improve the SOI of SMEs are suggested.

scholarly journals Does Environmental Uncertainty Affect Entrepreneurs’ Orientation and Performance? Empirical Evidence from Indonesian SMEs

2012 ◽  
Vol 14 (1) ◽  
pp. 1
Author(s):  
Rina Herani ◽  
Otto Andersen
Keyword(s):  
Entrepreneurial Orientation ◽  
Business Performance ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Environmental Uncertainty ◽  
Uncertain Environments ◽  
Uncertain Environment ◽  
And Performance ◽  
Medium Enterprises

Small and medium enterprises (SMEs) have a critical role in economic growth in Indonesia and become the backbone for job creation, poverty alleviation, and safeguard during the crisis. However, they are highly exposed to uncertain environments. The present study aimed to investigate the influence of SMEs’ entrepreneurial orientation on business performance when uncertain environments exist. A total of 152 Indonesian SMEs were studied in order to assess this relationship. Moderated regression analysis is performed as the main statistical procedures to analyse the moderating role of environmental uncertainty on the influence of entrepreneurial orientation on business performance. Surprisingly, the result of the present study did not confirm the previous predominant studies which found that entrepreneurialorientation dimensions are positively associated with business performance in growing in an uncertain environment. Indonesian entrepreneurs were reluctant to innovate, be proactive, and take risks when an uncertain environment exists. The present study was an endeavour to provide better insight in explaining the inconsistent and ambiguous findings from existing literature.

scholarly journals The risk of overvaluing networking on small and medium enterprises performance in Gauteng province, South Africa

2020 ◽  
Vol 12 (1) ◽  
Author(s):  
Semukele H. Mlotshwa ◽  
Jabulile Msimango-Galawe
Keyword(s):  
South Africa ◽  
Small And Medium Enterprises ◽  
Statistical Technique ◽  
Social Business ◽  
Gauteng Province ◽  
Cross Sectional ◽  
Business Networking ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship

Background: Several studies have been conducted to investigate the relationship between networking and performance, but unfortunately findings have been inconclusive. Nevertheless, networking has been recognised as a vital element for enhancing competitiveness amongst small and medium enterprises (SMEs).Aim: The objective of this study was to investigate the influence of different forms of networking, networking activities and the perceived importance of networking on SME performance.Setting: The study was conducted in South Africa, more specifically on entrepreneurs who have SMEs operating in the Gauteng province.Methods: This was a quantitative study with a cross-sectional research design on a sample size of 304. Multiple linear regression was employed as the core statistical technique to analyse the primary data.Results: It was evident that the more value entrepreneurs put on networking, the lesser their businesses performed, as the relationship became negative. However, the more they got involved in networking activities and maintained the relationships, the better their businesses performed. It was interesting to note that social, business and managerial network forms emerged as one form of networking, which we have named business networking. However, the importance and maintenance of networks were very distinct as networks were valued higher than what we saw from the maintenance and participation in networking.Conclusion: The study does not suggest that networking is irrelevant. However, it argues that this might be reflecting the risk of overvaluing networks. It is evident that networking influences performance of SMEs irrespective of whether it is social, business or managerial.

Mediating effect of innovation with market orientation and performance relationship

2019 ◽  
Vol 17 (2) ◽  
pp. 152-167
Author(s):  
Seemant Kumar Yadav ◽  
Vikas Tripathi ◽  
Geetika Goel
Keyword(s):  
Market Orientation ◽  
Business Performance ◽  
Developing Economies ◽  
Small And Medium Enterprises ◽  
Mediating Effect ◽  
Incremental Innovation ◽  
Cross Sectional ◽  
Content Type ◽  
And Performance ◽  
Medium Enterprises

Purpose The purpose of this study is to examine the effect of market orientation on performance and to figure out the mediator effect of incremental innovation on this relationship with an implementation on Indian small and medium enterprises (SMEs). Design/methodology/approach Following a survey among 333 owners/managers of SMEs in Indian, six research propositions were framed. Confirmatory factor analysis (CFA) and regression analysis was used for the purpose of data analysis. Findings The outcome of the study demonstrates a significant effect of market orientation on SMEs performance. In addition, the mediating effect of innovation between market orientation and business performance was not supported in the context. Research limitations/implications This study uses cross-sectional research, which limits the ability to test the causality; hence, such studies should be replicated in other settings also to get more evidences about the relationship. Practical implications The research will help managers especially in manufacturing SMEs of developing countries to understand benefits of being market-oriented to improve performance. Originality/value The study attempts to enrich the market orientation literature especially in developing economies. It identifies the significant effect of interfunctional coordination on performance of small and medium enterprises working in more volatile environment. Further, the study also examines mediating role of innovation between market orientation and performance linkage.

scholarly journals Internal factors affecting the performance of small and medium enterprises in Kosovo

2020 ◽  
Vol 11 ◽  
pp. 115-127
Author(s):  
Afrim Loku ◽  
Nadire Loku
Keyword(s):  
Business Performance ◽  
Small And Medium Enterprises ◽  
Cross Sectional Survey ◽  
Online Questionnaire ◽  
Access To Finance ◽  
Cross Sectional ◽  
Internal Factors ◽  
Factors Affecting ◽  
Managerial Skills ◽  
Medium Enterprises

This study aims to provide an understanding of the importance of the SME sector in the socio-economic development of Kosovo and examine in particular the influence of internal factors on them. A cross-sectional survey was conducted with Kosovo SMEs through an anonymous online questionnaire. This study confirms that all internal factors - managerial skills and competencies, business experience, access to finance and technological capabilities, depending on a period, have a significant impact on the performance of SMEs. While access to finance is considered as a major challenge, technology is considered to help improve business performance. However, results revealed that poor managerial skills and competencies, despite having a significant impact on the performance of SMEs, they were also related to access in finance and technological skills, making it difficult to run a business. Training and empowerment of SME managers in key business areas can be an opportunity to improve business performance.

scholarly journals Assessing the Effectiveness of Commercial Bank Loans as Sources of Funding/ Capital Formation for Small and Medium Enterprises (SMEs) in Southeast, Nigeria

2019 ◽  
pp. 62-70
Author(s):  
Ugwu-Oju M. Obiageri ◽  
Vincent A. Onodugo ◽  
Mbah, Paulinus Chigozie
Keyword(s):  
Interest Rates ◽  
Commercial Bank ◽  
Small And Medium Enterprises ◽  
Order Theory ◽  
Bank Loans ◽  
Survey Method ◽  
Policy Reforms ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Medium Enterprises

The paper assesses the effectiveness of commercial bank loans as sources of funding Small and Medium Enterprises (SMEs) in Southeast, Nigeria. A cross-sectional survey method wherein structured questionnaire was used to collect data was adopted. A sample of 500 respondents was randomly selected from the five industrial hubs in the five states of Southeast, namely Nnewi, Aba, Enugu, Abakiliki, and Owerri. With the aid of pecking order theory (POT)/hypothesis of Lending, percentage formula, and SPSS version 20.0 tools, the data generated from the respondents were analysed. Among others, the results of the analysis reveal that SMEs and commercial banks are highly indifferent to the loans facilities; strict collateral requirements, high interest rates, and the nature of requirements for guarantors dissuade SMEs from accessing loans; and government interventions provided palliative measures but failed to address the problems associated with the loans. Therefore, this paper recommends policy reforms to reduce interest rate, collateral and guarantor requirements. Further research on how to modernise and harmonise other external sources of SME funding such as ‘daily contribution’ and ‘Isusu’ systems is required.

Sign in / Sign up

Export Citation Format

Share Document