G2C Adoption of E-Government in Malaysia

2010 ◽  
Vol 6 (3) ◽  
pp. 57-72 ◽  
Author(s):  
Ramlah Hussein ◽  
Norshidah Mohamed ◽  
Abdul Rahman Ahlan ◽  
Murni Mahmud ◽  
Umar Aditiawarman
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Technology Acceptance Model ◽  
Communication Technology ◽  
Electronic Government ◽  
Government Agencies ◽  
Information And Communication ◽  
New Form ◽  
The Government ◽  
Acceptance Model

Electronic government or e-government has long been known as a breakthrough of a new form of communication and transaction between the government and citizens, the government and industries, and among government agencies. Simply, e-government is meant not only to help the government to accomplish its daily administrative activities but also provide an easier way to communicate with external entities like citizens and businesses throughout the utilization of Information and Communication Technology (ICT). With the implementation of e-government in Malaysia, study about Government to Citizens (G2C) adoption is important in reflecting its progress. Against this backdrop, this paper studies G2C adoption in Malaysia by espousing the Technology Acceptance Model (TAM) theory as a framework. Other factors that are believed to influence citizens’ intentions for using the G2C system are also examined.

G2C Adoption of E-Government in Malaysia

2012 ◽  
pp. 251-266
Author(s):  
Ramlah Hussein ◽  
Norshidah Mohamed ◽  
Abdul Rahman Ahlan ◽  
Murni Mahmud ◽  
Umar Aditiawarman
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Technology Acceptance Model ◽  
Communication Technology ◽  
Electronic Government ◽  
Government Agencies ◽  
Information And Communication ◽  
New Form ◽  
The Government ◽  
Acceptance Model

Electronic government or e-government has long been known as a breakthrough of a new form of communication and transaction between the government and citizens, the government and industries, and among government agencies. Simply, e-government is meant not only to help the government to accomplish its daily administrative activities but also provide an easier way to communicate with external entities like citizens and businesses throughout the utilization of Information and Communication Technology (ICT). With the implementation of e-government in Malaysia, study about Government to Citizens (G2C) adoption is important in reflecting its progress. Against this backdrop, this paper studies G2C adoption in Malaysia by espousing the Technology Acceptance Model (TAM) theory as a framework. Other factors that are believed to influence citizens’ intentions for using the G2C system are also examined.

scholarly journals Adoption of e-Government in the Republic of Kazakhstan

2020 ◽  
Vol 6 (3) ◽  
pp. 46 ◽  
Author(s):  
Yerlan Amanbek ◽  
Ilyas Balgayev ◽  
Kanat Batyrkhanov ◽  
Margaret Tan
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Technology Acceptance Model ◽  
Communication Technology ◽  
Web Based ◽  
It Managers ◽  
Information And Communication ◽  
The Republic ◽  
Acceptance Model ◽  
Government Portal

Information and Communication Technology has been gaining importance in the economy of Kazakhstan, the largest landlocked country. In this paper, we investigate the factors that influence Kazakhstan’s e-Government portal use at the informational stage and describe the challenges encountered by citizens while using the portal. Statistical analysis is performed on a web-based questionnaire survey targeted at citizens of Kazakhstan. The technology acceptance model is used as a methodology to measure attitude towards portal usage. This paper also discusses the barriers that can restrict the successful adoption of e-Government services. The results show that awareness among citizens is high and they perceive the portal to be useful, but only a limited percentage of citizens actually use it regularly. The results of this paper could be used to help the IT managers of the portal to improve the management of informational content and maintain more effective adoption among citizens.

Assessing the Introduction of Electronic Banking in Egypt Using the Technology Acceptance Model

2011 ◽  
pp. 1-25 ◽  
Author(s):  
Sherif Kamel ◽  
Ahmed Hassan
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Retail Banking ◽  
Global Trends ◽  
Automated Teller Machines ◽  
Competitive Edge ◽  
Advanced Technologies ◽  
Information And Communication ◽  
Acceptance Model

The developments taking place in information and communication technology are increasing competition in financial institutions worldwide. Thus, the deployment of advanced technologies is essential to achieve a competitive edge. Recently, the banking industry was highly affected by the technology evolution that transformed the way banks deliver their services, using technologies such as automated teller machines, phones, the Internet, credit cards, and electronic cash. In line with global trends, retail banking in Egypt has been undergoing many changes. In the past, banks faced significant uncertainty regarding investments in advanced technologies, but recently, banks have been investing heavily in technology to maintain a competitive edge. However, to better forecast the future, banks need to understand the different factors influencing customers choice between traditional and unconventional banking instruments. This case covers the introduction and diffusion of retail banking in Egypt and the development in electronic delivery channels and payment systems in its marketplace. The case represents a model for the application of advanced information and communication technology in the context of a developing nation.

Barriers to acceptance of information and communication technology in agricultural extension in Indonesia

2018 ◽  
Vol 35 (4) ◽  
pp. 512-523 ◽  
Author(s):  
Sutrisno Hadi Purnomo ◽  
Kusnandar
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Agricultural Extension ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Cultural Barriers ◽  
Perceived Ease Of Use ◽  
Information And Communication ◽  
Acceptance Model

The use of information and communication technology (ICT) has become progressively widespread in various sectors including agriculture. This study investigated the barriers to the diffusion of ICT in agricultural extension. Further, the study examined the effect of barriers toward ICT acceptance in agricultural extension. A paper and pencil survey by mail was conducted to collect data from 355 respondents in the Greater Surakarta Region, Indonesia. The study discovered that individual barriers, cultural barriers, government policy barriers, support and technological barriers significantly influenced the acceptance of ICT. In line with the Technology Acceptance Model (TAM), these variables influenced perceived ease of use, perceived usefulness and perceived intention to use of ICT. The findings suggested the methods that could be adopted by governments and non-government bodies to overcome the barriers in ICT implementation.

scholarly journals Effectiveness of Using the Meeting Systems in Council Chamber

2021 ◽  
pp. 159-178
Author(s):  
Kuo-Yu Peng ◽  
Hsiu-Li Liao
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Self Efficacy ◽  
Interactive Video ◽  
Video On Demand ◽  
Electronic Government ◽  
External Control ◽  
The Government ◽  
Acceptance Model ◽  
Computer Self Efficacy

Abstract In response to the development of electronic government (e-Government), the government and the legislative assembly have made organizational changes to serve the general public. Local councils have adopted full digital audiovisual meeting systems to address councilors’ need for political consultation services. In this study, we explore the actual use of meeting systems based on their main functions. We conducted in-depth interviews with eight councilors using questions designed according to 15 external constructs of the technology acceptance model 3 (TAM 3). The study findings indicated that for councilors who have used the system, their “behavioral intention to use” is mostly correlated with “computer self-efficacy” and “perception of external control” followed by “image.” After using the meeting system, the councilors validated the services. The findings reveal that “computer self-efficacy” and “perception of external control” are the two most important subconstructs that positively affect councilors’ use of the meeting system, followed by “perceived enjoyment” and “subjective norm.” This study provides recommendations based on the interviews on how to accommodate the new technology system, used for reference by manufacturers in marketing and enterprises when implementing the meeting system. JEL classification numbers: C52, H11, M15. Keywords: electronic meeting system (EMS), interactive video on demand (IVOD), technology acceptance model (TAM).

Assessing the Introduction of Electronic Banking in Egypt Using the Technology Acceptance Model

2011 ◽  
pp. 296-320 ◽  
Author(s):  
Sherif Kamel ◽  
Ahmed Hassan
Keyword(s):  
Technology Acceptance ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Retail Banking ◽  
Global Trends ◽  
Automated Teller Machines ◽  
Competitive Edge ◽  
Advanced Technologies ◽  
Information And Communication ◽  
Acceptance Model

The developments taking place in information and communication technology are increasing competition in financial institutions worldwide. Thus, the deployment of advanced technologies is essential to achieve a competitive edge. Recently, the banking industry was highly affected by the technology evolution that transformed the way banks deliver their services, using technologies such as automated teller machines, phones, the Internet, credit cards, and electronic cash. In line with global trends, retail banking in Egypt has been undergoing many changes. In the past, banks faced significant uncertainty regarding investments in advanced technologies, but recently, banks have been investing heavily in technology to maintain a competitive edge. However, to better forecast the future, banks need to understand the different factors influencing customers’ choice between traditional and unconventional banking instruments. This case covers the introduction and diffusion of retail banking in Egypt and the development in electronic delivery channels and payment systems in its marketplace. The case represents a model for the application of advanced information and communication technology in the context of a developing nation.

scholarly journals Investigating University Student’s Acceptance of Information and Communication Technology: Applying the Technology Acceptance Model

2021 ◽  
Vol 5 (1) ◽  
pp. 65-72
Author(s):  
Hadi Khalil Ismael ◽  
Aree Mohammed Ali
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Communication Technology ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Actual Use ◽  
Information And Communication ◽  
Acceptance Model ◽  
The Relationship

Building on the technology acceptance model (TAM), this study examines university student’s acceptance of information and communication technology (ICT) as a learning resource outside of the classroom. With the aim of looking more deeply into this subject, the study applied the technology acceptance model to recognize the effect of perceived usefulness on the student’s actual use of ICT with the existence of perceived usefulness as a moderator variable. Data were collected from 376 students from Duhok Polytechnic University in the Kurdistan Region of Iraq using a questionnaire survey consisting of 15 items developed based on the related literature. The results support that both perceived ease of use and perceived usefulness are key determinants of student’s actual use of ICT as a learning resource, and the relationship between perceived ease of use and actual use is moderated by perceived usefulness. Based on the findings, conclusions, implications, limitations, and an outlook for future studies were made. The originality of this study stems from the use of perceived usefulness as a moderator on the relationship between perceived ease of use and actual use of ICT among university students.

scholarly journals Information and Communication Technology as a Potential Tool for the Implementation of Electronic Government

2020 ◽  
Vol 9 (3) ◽  
pp. 1446-1448
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Good Governance ◽  
Vital Role ◽  
Electronic Government ◽  
The Public ◽  
Information And Communication ◽  
Basic Purpose ◽  
The Government ◽  
Smart Governance

E- Governance or Electronic Governance is playing a vital role in the 21st century. The application of Information and Communication Technology (ICT) is the essential part of egovernance for delivering governmental services, transaction of communication, exchange of information between the citizen to government and government to business hubs etc. This study will focus on the effects and implementation of ICT in system of egovernance to bring a means of transparent, accountable, simple, responsive and moral governance. In other words the application of ICT is very important for the implementation of various governmental policies more effectively which will reduce the gap between the government and citizens. It is noteworthy that egovernance is an effective way to remove corruption and to make the public delivery system hassle-free which will establish a kind of “SMART” governance. The basic purpose of this paper is to focus on the role and importance of ICT in the system of electronic governance which will ensure the good governance.

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