A Model for Investigating E-Governance Adoption Using TAM and DOI

2010 ◽  
Vol 1 (3) ◽  
pp. 71-86 ◽  
Author(s):  
Ioannis Karavasilis ◽  
Kostas Zafiropoulos ◽  
Vasiliki Vrana

As governments around the world move toward e-governance, a need exists to examine citizens’ willingness to adopt e-governance services. In this paper, the authors identify the success factors of e-governance adoption by teachers in Greece, using the Technology Acceptance Model, the Diffusion of Innovation model and constructs of trust, risk and personal innovativeness. Two hundred thirty primary and secondary education teachers responded to an online survey. LISREL then analyzed the data. Model estimation used the maximum likelihood approach, with the item covariance matrix as input. A SEM validation of the proposed model reveals that personal innovativeness, compatibility and relative advantage are stronger predictors of intention to use, compared to trust, and perceived risk. Findings may enhance policymakers’ capacities by presenting them with an understanding of citizens’ attitudes.

Author(s):  
Ioannis Karavasilis ◽  
Kostas Zafiropoulos ◽  
Vasiliki Vrana

This chapter introduces Technology Acceptance Model, the Diffusion of Innovation model and constructs of trust, risk and personal innovativeness as a means of studying e-governance adoption. As governments around the world are moving forward in e-governance development it is important to identify factors that determine acceptance under specific circumstances prevailing in each country and give strategic insight to increase the usage of e-governance services. Primary and secondary education teachers responded to an online survey resulting to 230 questionnaires. A SEM validation of the proposed model reveals that Personal Innovativeness, Compatibility and Relative advantage are stronger predictors of intention to use, compared to trust, and perceived risk. The findings give some clues and directions for planning effective e-governance practices and could assist policy-makers with the first guidelines about which areas should be improved in order to enhance e-governance services.


2017 ◽  
Vol 9 (1) ◽  
Author(s):  
Edith Lavindri ◽  
Pepey Riawati Kurnia

Teori dan Model Theory of Reasoned Action (TRA) dari Fishbein & Ajzen (1975), Theory Planned Behavior (TPB) dari Ajzen (1991), Technology Acceptance Model (TAM) dari Davis (1989) dan Diffusion of Innovation Model (DOI) dari Rogers (1983 dalam Rogers, 2003) sering digunakan oleh banyak peneliti untuk menemukan faktor – faktor yang mempengaruhi adopsi yang berkaitan dengan teknologi. Pada penelitian ini keempat teori dan model ini dikombinasikan guna menjelaskan faktor – faktor yang mempengaruhi adopsi Twitter advertising pada segmen muda usia 15 – 24 tahun. Sebanyak 389 penguna Twitter menjadi responden penelitian ini, dimana 5 diantaranya diwawancara untuk mendapatkan pemahaman mendalam akan adopsi Twitter advertising. Hasil analisis menunjukkan bahwa terdapat attitude terhadap Twitter advertising, subjective norm terhadap Twitter advertising, perceived usefulness terhadap Twitter advertising berpengaruh dan signifikan terhadap intention to adopt Twitter advertising.


Author(s):  
Sinawong Sang ◽  
Jeong-Dong Lee ◽  
Jongsu LeeSeoul

The purpose of this study is to assess and test the factors that influence user adoption of e-Government services: the Electronic Approval System (EAS). This study uses the Technology Acceptance Model (TAM), the extended TAM (TAM2), the Diffusion of Innovation (DOI), and trust to build a parsimonious yet comprehensive model of factors that influence user acceptance of the EAS. We collected data from a total of 112 public officers in 12 ministries in Cambodia. We assessed the model with regression analyses. The findings in this article show that the determinants of the model (perceived usefulness, relative advantage, and trust) explain 30.5% of the variance in user acceptance of the EAS. At the same time, image, output quality, and perceived ease of use explain 38.4% of the variance in user perception of the usefulness of the EAS. In this article, we discuss our findings, implications, and suggestions for future research.


2016 ◽  
Vol 12 (1) ◽  
pp. 1-23 ◽  
Author(s):  
Ioannis Karavasilis ◽  
Vasiliki G. Vrana ◽  
Kostas Zafiropoulos

E-government in Greece lacks a customer-centric view in its implementation. Government is driving its development agenda and investment on electronic services without measuring what increases customers' willingness to adopt offered services. The study has taken a lead in understanding the factors that affect e-government adoption by teachers in Greece. It uses constructs from the Technology Acceptance Model (TAM), the theoretical extension of the TAM (TAM2), Diffusion of Innovation (DOI) and integrates the constructs of perceived behavioral control, trust in e-government, perceived risk, personal innovativeness and awareness in a model. The validated model offers a starting point for the investigation of factors affecting the adoption of e-government services and can be extended by using domain-specific constructs to fit all Greek governmental organizations.


2015 ◽  
Vol 25 (4) ◽  
pp. 527-541 ◽  
Author(s):  
Ki Joon Kim ◽  
Dong-Hee Shin

Purpose – The purpose of this paper is to identify the key psychological determinants of smart watch adoption (i.e. affective quality (AQ), relative advantage (RA), mobility (MB), availability (AV), subcultural appeal) and develops an extended technology acceptance model (TAM) that integrates the findings into the original TAM constructs. Design/methodology/approach – An online survey assessed the proposed psychological determinants of smart watch adoption. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were conducted on collected data (n=363) using the AMOS 22 statistical software. The reliability and validity of the measurement assessing the proposed factor structure were examined via CFA, while the strength and direction of the hypothesized causal paths among the constructs were analyzed via SEM. Findings – The AQ and RA of smart watches were found to be associated with perceived usefulness, while the sense of MB and AV induced by smart watches led to a greater perceived ease of the technology’s use. The results also indicated that the devices’ subcultural appeal and cost were notable antecedents of user attitude (AT) and intention to use, respectively. Originality/value – Though smart watches are becoming increasingly popular, empirical studies on user perceptions of and ATs toward – them remain preliminary. This paper is one of the first scholarly attempts at a systematic prediction of smart watch usage, with implications for the adoption of future wearable technology.


2010 ◽  
pp. 334-359
Author(s):  
Ooh Kim Lean ◽  
Suhaiza Zailani ◽  
T. Ramayah ◽  
Yudi Fernando

With the liberalization and globalization, Internet has been used as a medium of transaction in almost all aspects of human living. This study is investigating the factors that influencing the intention to use e-government service among Malaysians. This study integrates constructs from the models of Technology Acceptance Model (TAM), Diffusion of Innovation (DOI) which been moderated by culture factor and trust model with five dimensions. Structured questionnaire was used to collect data from 195 respondents. The result of the analysis showed that trust, perceived usefulness, perceived ease of use, compatibility, perceived relative advantage and perceived image respectively has a direct positive significant relationship towards intention to use e-government service and perceived complexity has a significant negative relationship towards intention to use e-government service. While perceived strength of online privacy protection and perceived strength of data integrity have a positive impact on a citizen’s trust to use e-government service. However, the uncertainty avoidance (moderating factor) used in the study has no significant effect on the relationship between the innovation factors (compatibility, complexity, relative advantage and image) and intention to use e-government service. Finally in comparing the explanatory power of the entire intention based model (TAM, DOI and Trust) with the studied model, it has been found that the DOI model has a better explanatory power.


2021 ◽  
Vol 6 (17) ◽  
pp. 117-123
Author(s):  
Siti Noraini Mohd Tobi ◽  
Erne Suzila Kassim ◽  
Norfazlina Ghazali ◽  
Hendrikus Kadang

The paper aims to examine the critical success factors that influence the attitude of health consumers and their intention to use the national health portal (MyHEALTH Portal). The study was constructed from two behavioral models; Diffusion of Innovation and Theory of Reasoned Action. It utilized an online survey hosted on the official portal website with a convenience sampling technique of 223 respondents. Results showed complexity did not significantly contribute towards attitude, while trialability and relative advantage showed significant contributions. Meanwhile, attitude influenced health consumers' intention to use the portal, while subjective norms indicated otherwise.   Keywords: Diffusion; socio-cognitive; health portal, health consumer eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6i17.2809


2021 ◽  
Vol 10 (3) ◽  
pp. 246
Author(s):  
Samuel Martono

ABSTRACTThis study aims to examine the determinants of the developed Technology Acceptance Model (TAM) framework. The author used stratified random sampling, and data collection used a survey method. The analysis technique used is multiple regression analysis and path analysis using the IBM SPSS 25 software. The results show that perceived ease of use and perceived risk do not influence attitude towards fintech lending. In contrast, perceived usefulness, relative advantage, and perceived cost influence it, and attitude influences intention to use fintech lending behavior. Moreover, the attitude has a partial mediation role only in the relationship between perceived usefulness and relative advantage to fintech lending using intention. These results support the original model of TAM that states perceived ease of use has a nonsignificant effect on attitude towards using behavior. It suggested that financial technology services foster users to use fintech lending through various ways to tell it is easy enough to use and able to protect users' secure data and information. This study also contributes to giving more empirical evidence for other variables to modify and develop the Technology Acceptance Model.JEL : G23, G41, G51. Keywords : Technology Acceptance Model, financial technology, lending. ABSTRAKPenelitian ini bertujuan untuk menguji faktor-faktor pada kerangka kerja yang merupakan pengembangan dari Technology Acceptance Model (TAM). Peneliti menggunakan metode stratified random sampling dan pengumpulan data dilakukan dengan menggunakan metode survey. Teknik analisis yang digunakan adalah uji regresi berganda dan uji jalur dengan bantuan perangkat lunak IBM SPSS 25. Hasil penelitian menunjukkan bahwa perceived ease of use dan perceived risk tidak memberikan pengaruh pada sikap terhadap fintech lending. Sebaliknya, perceived usefulness, relative advantage dan perceived cost justru memberikan pengaruh, serta sikap memberikan pengaruh terhadap minat untuk menggunakan fintech lending. Lebih lanjut, sikap memilki mediasi parsial hanya pada hubungan antara perceived usefulness dan relative advantage terhadap minat untuk menggunakan fintech lending. Hasil penelitian ini mendukung model awal TAM yang menyatakan bahwa perceived ease of use memberikan pengaruh yang tidak signifikan terhadap sikap untuk menggunakan. Disarankan bagi penyedia jasa keuangan berbasis teknologi untuk mendorong pengguna fintech lending melalui berbagai langkah untuk menyampaikan kemudahan penggunaan dan fintech mampu melindungi data dan informasi pengguna yang bersifat rahasia. Penelitian ini juga berkontribusi untuk memberikan bukti empiris pada berbagai variabel yang digunakan untuk memodifikasi dan mengembangkan Technology Acceptance Model.


2015 ◽  
Vol 14 (02) ◽  
pp. 1550014 ◽  
Author(s):  
Shih-Chi Chang ◽  
Chia-Chi Sun ◽  
Lee-Yuan Pan ◽  
Ming-Ying Wang

This study proposes a research framework that integrates personal innovativeness, perceived risk, cost and enjoyment with the technology acceptance model (TAM). We used the proposed model to explore the antecedents of consumer behavioural intention (BI) to adopt mobile commerce (m-commerce). Excluding missing answers and invalid questionnaires, 477 valid responses were collected. In addition to confirmatory factor analysis (CFA), we used structural equation modelling (SEM) to examine the relationships among the constructs in the proposed model. Our findings indicated that the younger group (under 30) had lower stickiness to m-commerce. Among the constructs, perceived enjoyment (PE) had the most significant influence on BI, followed by attitude, perceived ease of use (PEOU), perceived usefulness (PU) and perceived risk. Our research results could be used as a guide and reference for m-commerce service providers to improve and operate their services.


2021 ◽  
Vol 13 (4) ◽  
pp. 1773
Author(s):  
Syed Shah Alam ◽  
Maisarah Ahmad ◽  
Abdullah Sanusi Othman ◽  
Zullina Bt Hussain Shaari ◽  
Mohammad Masukujjaman

The objective of this research is to identify the antecedents affecting the behavioural intentions of local housing residences in using photovoltaic (PV) solar technology in their houses. An integrated model of behavioural intention to use PV solar technology is tested in this research. This study combined the theory of reason action (TRA), technology acceptance model (TAM), theory of planned behaviour (TPB) and diffusion of innovation (DOI) theory. Additional factors, including cost, awareness, and government initiatives, are also included in this model. The proposed model findings are based on empirical data from a sample of 382 residences in Malaysia. This study postulates that the intent to use PV solar technology is predicted by trialability, compatibility, perceived ease of use, relative advantage, observability, perceived behavioural control, attitude, subjective norms, cost, government initiatives, and level of awareness towards photovoltaic technology. The integrated model achieves 54% variance explained for usage intention of PV solar technology among housing residences in Malaysia. The findings suggest an integrated model for the acceptance intention of PV solar technology, which can assist stakeholders in planning, evaluating, and executing PV solar technology.


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