Nonprofit Organizations and the Quality of Service in Health Care Sector

1995 ◽  
Vol 5 (1) ◽  
pp. 27-42
Author(s):  
Hisao Endo
1995 ◽  
Vol 23 (1) ◽  
pp. 47-48 ◽  
Author(s):  
Alexander Morgan Capron

Over the last decade, standards for when and how to undertake a wide range of medical interventions have poured forth from medical specialty groups, commercial and nonprofit organizations, and state and federal panels. Known by a variety of names—from practice parameters to clinical guidelines—and intended for a range of purposes—from diminishing the incidence of maloccurences in hospitals to cutting the costs of health care—these guidelines share one important feature: the intention of decreasing the range of variation in medical practice. Such standardization immediately appeals to anyone interested in improving the quality of health care and, in particular, reducing inappropriate medical interventions, in light of the difficulties for a conscientious physician today in adhering to the best standard of practice when faced with ever increasing medical knowledge and the growing number and complexity of diagnostic, preventive, and therapeutic interventions.


2016 ◽  
Vol 1 (1) ◽  
pp. 40-48 ◽  
Author(s):  
Tejal Shah ◽  
Ali Yavari ◽  
Karan Mitra ◽  
Saguna Saguna ◽  
Prem Prakash Jayaraman ◽  
...  

2017 ◽  
Vol 5 (2) ◽  
Author(s):  
Maria Dewi Christiyawati ◽  
Saka Suminar

Background : IPE is an implementation of learning that is followed by two or moredifferent professions to improve collaboration and quality of service which can be done inall learning, whether it is for undergraduate students or students of educataion clinic tocreate a professional health care personnel. The lack of IPE developer in Indonesia givesanew breakthrough for Health Polytechnic of Minister of Healt Surakarta to begin theinitial steps introducing the IPE learning process to all students.Methods : cross section with spreading the perception questionnaire aboutInterprofessional Education (modification of the IEPS) to students and faculty at D-IIIAcupuncture Study Program Acupuncture Health Polytechnic Department of Minister ofHealths of Surakarta. Total sampling taken with the number of 53 respondents. Data wereanalyzed using Regressoni Logistik Biner.Results show, it can be concluded that the student perceptions of instructional IPE in D-IIIstatus of Acupuncture, Acupuncture Health Polytechnic Department of Minister of Healthof Surakarta who are 36 people (92.31%) gave a good perception, and 3 people (7,69%)gave a average perception.Perceptin lecture of D-III Acupuncture study program,Acupuncture Health Polytechnic Department of Minister of Health of Surakarta who are12 people (85.7%) gave a good perception and 2 people (14,3%) gave averageperception.Keywords: Interprofessional Education (IPE), perception, students and lecturer


Health care sector in India has grown fast in the past few decades. The primary reason for existence of health care sector is to provide care for its patients and to satisfy their needs. Providing excellence in service is an imperative determinant for the escalation and development of health care units. The present study seeks to identify the effect of customers perceived value on customer satisfaction, loyalty and service quality of selected hospitals in the state of Chhattisgarh. With the help of 400 inpatient and outpatient sample respondent’s data were collected from ten hospitals covering four districts of Chhattisgarh. Purposive sampling technique was adopted for data collection with structured questionnaire. Structured equation modelling was performed for data analysis with the help of smart PLS v3 (trial). The study outcome revealed that the dimension customer perceived value is found to have positive effect on service quality, customer satisfaction and customer loyalty in health care sector of Chhattisgarh. Perceived value is also found to positively predict the dimension of service quality including assurance, tangibility, reliability, responsiveness and empathy.


Author(s):  
Yuriy Aalexandrovich Ulyanov

In modern dental private practice, the majority of leaders in this field of health care are moving to the use of network structures of organization and business management, as the formation of network structures in the field of dental services has a number of undeniable advantages. The transition of private clinics to the network business structure will undoubtedly have a positive effect, which will affect both the profitability and success of the clinics themselves, and to increase the level of trust and quality of service, as well as the rapidly developing domestic dentistry in General.


2020 ◽  
Vol 3 (2) ◽  
pp. 377-386
Author(s):  
Okta Muthia Sari ◽  
◽  
Rollah Muhammad Arasy Hasan ◽  
Pretty Wulan Sari ◽  
Henni Selvina ◽  
...  

Drug formularies are a guide for health workers in choosing drugs rationally. One of the benefits of formularies is controlling quality and optimizing services for patients. The conformity of prescription drugs to formularies is important to improve the quality of service. The purpose of this study was to assess the conformity of prescription drugs at Sungai Tabuk 1 Primary Health Care against the Banjar District Formulary for the period 2019. This retrospective descriptive study was conducted in January to February 2020 at the outpatient of Sungai Tabuk 1 Primary Health, South Kalimantan. Prescribing drugs at the outpatient of the 16 therapy classes, there are 13 therapy classes 100% according to the Banjar Regency Formulary for the period 2019. Meanwhile, 3 classes of less than 100% conformity therapy include anti-infection, topical medicines for the skin, and vitamins and minerals. The mean percentage of prescription drugs at the outpatient of Sungai Tabuk 1 in accordance with the Banjar Regency Formulary was 99.15.


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