The relationship between employee motivation and service quality: Case study of a selected municipality in the Western Cape province, South Africa

Author(s):  
Amanda H. Sibonde ◽  
Maurice O. Dassah
The Lancet ◽  
2013 ◽  
Vol 381 ◽  
pp. S54
Author(s):  
Pam Groenewald ◽  
Tracey Naledi ◽  
Johann Daniels ◽  
Lesley Shand ◽  
Ian Neethling ◽  
...  

2021 ◽  
Vol 35 (2) ◽  
pp. 304-308
Author(s):  
Rufaro GARIDZIRAI ◽  

The relationship between crime and tourism has not received much attention in the academic fraternity. Instead, extensive attention has been placed on the impact of tourism on economic growth, inequality, poverty and employment. To contribute to the scarce literature on crime-tourism, the researcher examined the impact of crime on tourists arrival in the Western Cape Province, South Africa. An Autoregressive Distributive Lag model was employed to examine whether crime reduces or increases the arrival of tourists in the Western Cape Province. The results show that robberies, car hijacking and unemployment minimizes the number of tourists in the province, while economic growth and prosecution per population increases the number of tourists in the province. The results further highlight that robberies, car hijacking and unemployment disequilibrium can be solved after 1 year 6 months, holding all other things constant. Based on these findings, the study recommends that the government provide more employment opportunities to prevent crime in the province.


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