scholarly journals Nursing service management standards

2000 ◽  
Vol 5 (4) ◽  
pp. 3-18 ◽  
Author(s):  
Marie Muller
Keyword(s):  
Health Care ◽  
Health Service ◽  
Full Text ◽  
Service Management ◽  
Health Service Delivery ◽  
Health Care Organisation ◽  
Nursing Service ◽  
Care Organisation ◽  
Management Standards ◽  
Service Manager

The nursing service manager is responsible and accountable for quality nursing service management to facilitate optimal attainment of the goals/objectives and outcomes within the context and scope of health service delivery of the health care organisation. OpsommingDie verpleegdiensbestuur is verantwoordelik en aanspreeklik vir gehalte-verpleegdiensbestuur om optimale bereiking van doelwitte/doelstellings en uitkomste binne die konteks en omvang van gesondheidsdienslewering in ‘n gesondheidsdiens te fasiliteer. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.

scholarly journals Strike actions by nurses/midwives in a nursing service

2000 ◽  
Vol 5 (1) ◽  
pp. 22-37 ◽  
Author(s):  
Elsie Mabange ◽  
Marie Muller
Keyword(s):  
Resource Management ◽  
Health Service ◽  
Human Resource Management ◽  
Human Resource ◽  
Full Text ◽  
Service Management ◽  
Nursing Profession ◽  
Legal Obligation ◽  
Nursing Service ◽  
Service Manager

Strike actions by nurses/midwives in a health service could have substantial implications for the patients, the health service management, the staff and the nursing profession at large. The nursing service manager has a legal obligation to prevent strike action by nurses/midwives by means of quality human resource management. The purpose of this research is to develop a strategy to prevent strike action by nurses/midwives in a nursing service. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.

scholarly journals Experiencing "change" from within: situating the transition to primary health care in a remote Australian context

2002 ◽  
Vol 25 (4) ◽  
pp. 31
Author(s):  
Chris Lockhart
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Health Service ◽  
Western Australia ◽  
One Health ◽  
Local Level ◽  
Health Care Organisation ◽  
Anthropological Perspective ◽  
Care Organisation ◽  
Primary Health

The transition to primary health care (PHC) is often described in an idealised manner, which either ignores or obscures the experiences associated with its implementation at the local level. By adopting an anthropological perspective, this article highlights some of these experiences and the context within which they occur for one health care organisation in remote Western Australia. It Specifically focuses on problems associated with economic rationalism, managerialism, and the inherently fragmented character of health service organisations. Such issues must be allowed to inform idealised PHC models in order to make them more applicable and attuned to local needs and realities.

scholarly journals Interprofessional Care and Role of Team Leaders

2015 ◽  
Vol 53 (197) ◽  
pp. 70-74
Author(s):  
Bachchu Kailash Kaini
Keyword(s):  
Health Care ◽  
Health Care Professionals ◽  
Health Service Delivery ◽  
Care Team ◽  
Team Leaders ◽  
Health Care Organisation ◽  
Interprofessional Care ◽  
Care Organisation ◽  
Effective Delivery

Interprofessional care is an essential part of the health service delivery system. It helps to achieve improved care and to deliver the optimal and desired health outcomes by working together, sharing and learning skills. Health care organisation is a collective sum of many leaders and followers. Successful delivery of interprofessional care relies on the contribution of interprofessional care team leaders and health care professionals from all groups. The role of the interprofessional care team leader is vital to ensuring continuity and consistency of care and to mobilise and motivate health care professionals for the effective delivery of health services. Medical professionals usually lead interprofessional care teams. Interprofessional care leaders require various skills and competencies for the successful delivery of interprofessional care. Keywords: interprofessional care; team leaders; roles; competencies.

Determining nursing service management standards in Turkey: A Delphi study

2020 ◽  
Vol 28 (7) ◽  
pp. 1635-1643
Author(s):  
Tuğba Öztürk Yıldırım ◽  
Ülkü Baykal ◽  
Emine Türkmen
Keyword(s):  
Delphi Study ◽  
Service Management ◽  
Nursing Service ◽  
Management Standards

The potential for inadvertent adverse consequences of open disclosure in Australia: when good intentions cause further harm

2019 ◽  
Vol 59 (4) ◽  
pp. 265-274 ◽  
Author(s):  
Alice Holmes ◽  
Lyndal Bugeja ◽  
David Ranson ◽  
Debra Griffths ◽  
Joseph Elias Ibrahim
Keyword(s):  
Health Care ◽  
Health Care Providers ◽  
Health Care Professionals ◽  
Legal Protection ◽  
Care Providers ◽  
Health Care Organisation ◽  
Open Disclosure ◽  
Care Organisation ◽  
Family Expectations ◽  
Training And Support

Open disclosure is a valuable process which has the potential to benefit both the patients who receive the open disclosure and the health care professionals (or organisations) who provide it. The benefits from open disclosure will most often be seen when open disclosure is performed in an ‘ideal’ manner. When open disclosure is suboptimal, it can lead to harmful consequences for patients and health care providers alike. Numerous factors may contribute to an inadequate open disclosure including: potentially inadequate legal protection for health care professionals or organisations; failing to meet patient and/or family expectations; health care professionals experiencing a lack of education, training and support from the health care organisation; or a fear of litigation. An inadequate open disclosure may result in inadvertent consequences including: patients/families who are dissatisfied; potentially preventable litigation; legal repercussions for health care professionals and organisations; and patient harm where open disclosure is not implemented. This article seeks to explore these barriers and considers how the implementation of open disclosure could be improved to overcome these barriers. Overcoming these barriers should help to reduce the risk of inadvertent consequences and lead to better outcomes for patients, health care professionals and health care organisations.

scholarly journals Participative management in health care services

Curationis ◽  
1995 ◽  
Vol 18 (1) ◽  
Author(s):  
M. Muller
Keyword(s):  
Health Care ◽  
Health Care Services ◽  
Care Delivery ◽  
Inductive Reasoning ◽  
Participative Management ◽  
Management Approach ◽  
Health Care Organisation ◽  
Care Services ◽  
Care Organisation ◽  
Interactive Decision Making

The need and demand for the highest-quality management of all health care delivery activities requires a participative management approach. The purpose with this article is to explore the process of participative management, to generate and describe a model for such management, focusing mainly on the process of participative management, and to formulate guidelines for operationalisation of the procedure. An exploratory, descriptive and theory-generating research design is pursued. After a brief literature review, inductive reasoning is mainly employed to identify and define central concepts, followed by the formulation of a few applicable statements and guidelines. Participative management is viewed as a process of that constitutes the elements of dynamic interactive decision-making and problem-solving, shared governance, empowerment, organisational transformation, and dynamic communication within the health care organisation. The scientific method of assessment, planning, implementation and evaluation is utilised throughout the process of participative management.

Examining Models of Mental Health Service Delivery in the Emergency Department

2007 ◽  
Vol 41 (10) ◽  
pp. 784-791 ◽  
Author(s):  
Timothy Wand ◽  
Kathryn White
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Emergency Department ◽  
Mental Health Service ◽  
Mental Health Services ◽  
Health Service ◽  
Health Services ◽  
Service Delivery ◽  
Health Service Delivery ◽  
Mental Health Service Delivery

The purpose of the present paper was to review the current models of mental health service delivery used in the emergency department (ED) setting. A search was conducted of the nursing and medical literature from 1990 to 2007 for relevant articles and reports. Consideration was also given to the global and local context influencing contemporary mental health services. Wider sociopolitical and socioeconomic influences and systemic changes in health-care delivery have dictated a considerable shift in attention for mental health services worldwide. The ED is a topical location that has attracted interest and necessitated a response. The mental health liaison nurse (MHLN) role embedded within the ED structure has demonstrated the most positive outcomes to date. This model aims to raise mental health awareness and address concerns over patient-focused outcomes such as reduced waiting times, therapeutic intervention and more efficient coordination of care and follow up for individuals presenting to the ED in psychological distress. Further research is required into all methods of mental health service delivery to the ED. The MHLN role is a cost-effective approach that has gained widespread approval from ED staff and mental health patients and is consistent with national and international expectations for mental health services to become fully integrated within general health care. The mental health nurse practitioner role situated within the ED represents a potentially promising alternative for enhanced public access to specialized mental health care.

Government relations, government regulations: Jumping through the hoops

2002 ◽  
Vol 8 (3_suppl) ◽  
pp. 83-85 ◽  
Author(s):  
Peter Yellowlees
Keyword(s):  
Health Care ◽  
Health Service ◽  
Health Service Delivery ◽  
Government Funding ◽  
Policy Initiative ◽  
Government Regulations ◽  
Broadband Internet ◽  
The Public ◽  
Government Relations ◽  
The Government

summary Over the last decade, telehealth in Australia has been primarily facilitated and driven by government funding. The government now has a major policy initiative in online health. However, in pursuing the broad initiative there is a danger that some of the smaller components can get lost, and this is probably what has happened to telehealth. There appear to be a number of steps required if telehealth in Australia is to keep up the pace of development that occurred in the 1990s, as we move into what is now being called the era of e-health, involving broadband Internet health service delivery. This area is changing extremely rapidly and is increasingly migrating away from the public sector in Australia, where most of the developmental work has occurred, and into the private sector. Many of the issues that require consideration within the domain of e-health in Australia are also relevant to other countries. E-health will significantly change the way that health-care is practised in future, and it is clear that it is the human factors that are more difficult to overcome, rather than the technological ones.

scholarly journals Flip the Clinic: A Digital Health Approach to Youth Mental Health Service Delivery During the COVID-19 Pandemic and Beyond (Preprint)

2020 ◽  
Author(s):  
Tracey A Davenport ◽  
Vanessa Wan Sze Cheng ◽  
Frank Iorfino ◽  
Blake Hamilton ◽  
Eva Castaldi ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Mental Health Service ◽  
Health Service ◽  
Service Delivery ◽  
Digital Health ◽  
Youth Mental Health ◽  
Health Service Delivery ◽  
Model Of Care ◽  
Mental Health Service Delivery

UNSTRUCTURED The demand for mental health services is projected to rapidly increase as a direct and indirect result of the COVID-19 pandemic. Given that young people are disproportionately disadvantaged by mental illness and will face further challenges related to the COVID-19 pandemic, it is crucial to deliver appropriate mental health care to young people as early as possible. Integrating digital health solutions into mental health service delivery pathways has the potential to greatly increase efficiencies, enabling the provision of “right care, first time.” We propose an innovative digital health solution for demand management intended for use by primary youth mental health services, comprised of (1) a youth mental health model of care (ie, the Brain and Mind Centre Youth Model) and (2) a health information technology specifically designed to deliver this model of care (eg, the InnoWell Platform). We also propose an operational protocol of how this solution could be applied to primary youth mental health service delivery processes. By “flipping” the conventional service delivery models of majority in-clinic and minority web-delivered care to a model where web-delivered care is the default, this digital health solution offers a scalable way of delivering quality youth mental health care both in response to public health crises (such as the COVID-19 pandemic) and on an ongoing basis in the future.

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