scholarly journals Problems with the implementation of bus transport contracting in South Africa

2012 ◽  
Vol 6 (1) ◽  
Author(s):  
Jackie Walters ◽  
Gert Heyns
Keyword(s):  
South Africa ◽  
Public Transport ◽  
White Paper ◽  
Extensive Study ◽  
Competitive Tendering ◽  
Transport Services ◽  
Operational Issues ◽  
Bus Services ◽  
Public Transport Services ◽  
Bus Transport

South Africa has had a policy of competitive tendering for the provision of public transport services (subsidised commuter bus services) since the mid-1980s. Although this policy approach was conceptualised by the previous government, prior to the transfer of political power in 1994, it was reaffirmed in a 1996 White Paper on National Transport Policy. Despite the nearly 25 years that have passed since the intention to tender services, only about 32% of the subsidy budget is currently spent on some form of contracting. The majority of services are still operated on authorisations (interim contracts) which formalised services that operators were operating pre-1994. The purpose of this paper is to analyse the reasons why public transport contracting policy progress has been so slow in South Africa. The paper relies on an extensive study that was conducted regarding policy implementation obstacles in general, as well as a questionnaire survey among the subsidised commuter bus operators to solicit their views on the reasons for the delay in the implementation of the contracting system in the country. The findings of the survey indicate that the major issues hindering the implementation of the contracting system are to be found in a lack of funding, lack of capacity to implement policy and major operational issues in the permit offices.

scholarly journals Factors Affecting Students’ Satisfaction Towards Bus Services in Campus

2021 ◽  
Vol 6 (2) ◽  
pp. 175
Author(s):  
Masnita Misiran ◽  
Hasimah Sapiri ◽  
Zahayu Md Yusof ◽  
Massudi Mahmuddin
Keyword(s):  
Factor Analysis ◽  
Public Transport ◽  
Structural Models ◽  
Critical Factor ◽  
Factors Affecting ◽  
Transport Services ◽  
Bus Services ◽  
The University ◽  
Students Satisfaction ◽  
Public Transport Services

The reliability of public transport services (e.g., bus) is a critical factor to be considered among public transport users. This factor is important for the consequences that come with unreliability will significantly increase unnecessary anxiety and discomfort. Such consequences include additional waiting time, late arrival at destinations, and missed connections. The ability of the system to follow the planned schedule and maintain consistent travel time are some of the factors that need to be in focus. In this study, we investigated satisfaction among students who reside in campus towards bus services provided by the university. Factor analysis and structural models were developed to achieve the research objective. Three factors havesignificant relationships with students’ satisfaction. The finding also indicated that bus services are an important requirement of the on-campus students.

scholarly journals Travelers’ Attitudes Toward Mobile Application–Based Public Transport Services in Lahore

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402098870 ◽  
Author(s):  
Muhammad Ashraf Javid ◽  
Nazam Ali ◽  
Syed Arif Hussain Shah ◽  
Muhammad Abdullah
Keyword(s):  
Public Transport ◽  
Mobile Application ◽  
Structural Equation ◽  
Service Providers ◽  
Mobile App ◽  
Equation Modeling ◽  
Trip Purpose ◽  
Transport Services ◽  
Bus Services ◽  
Public Transport Services

Many cities in developing countries are facing challenges of providing quality public transport facilities to the public. The demand-responsive transport (DRT) initiatives in some cities have helped in providing transportation alternatives to the travelers, and in filling the gap between demand and supply. Recently introduced DRT initiatives in Lahore included the mobile app-based Airlift and Swvl bus services. This article is aimed at evaluating the travelers’ attitudes toward mobile application (app)–based DRT services in Lahore with the help of a questionnaire survey. A questionnaire was designed consisting of travelers’ personal and travel information and their perceptions on selected attributes of Airlift and Swvl bus services. A total of 440 samples were collected through interviews. An exploratory factor analysis (EFA) revealed three factors of service quality, that is, Accessibility and Scheduling Attributes (ASA), Instrumental Attributes (IA), and Service Attraction Attributes (SAA). The results of Structural Equation Modeling (SEM) showed that the ASA, IA, and SAA are significant determinants of travelers’ attitudes toward the existence of Airlift and Swvl bus services in Lahore. These factors have strong correlations with travelers’ intentions to use Airlift and Swvl services in the future. The waiting time at a stop, travelers’ income, vehicle ownership, trip purpose, and profession are also significant in determining the travelers’ attitudes and preferences with app-based public transport services. These findings would be helpful for the service providers and transport planners for making appropriate policies to improve the quality of these services.

scholarly journals PUBLIC TRANSPORT PLANNING: LOCAL BUS SERVICE INTEGRATION AND IMPROVEMENTS IN PENANG, MALAYSIA

2020 ◽  
Vol 18 (13) ◽  
Author(s):  
Azfizan Aziz ◽  
Jamilah Mohamad
Keyword(s):  
Public Transport ◽  
Good Practice ◽  
Physical Effort ◽  
Public Transport System ◽  
Transport Services ◽  
Comprehensive Information ◽  
Transport Modes ◽  
Bus Service ◽  
Bus Services ◽  
Public Transport Services

An integrated public transport system should provide seamless travel to passengers so that they can enjoy good service connection, reasonable waiting time at interchanges, comprehensive information and an integrated ticket amongst different transport modes. Such a system is essential because it allows integrated travel by using all public transport modes that suit passengers’ routes. The concept of integration in public transport, which includes physical, network, fare, information and institutional integration, generally adopts the vision of ‘good practice’ in terms of integration of public transport services. This research concentrates on bus service because it is the primary public transport mode in Penang, Malaysia. This work analyses the Rapid Penang Bus Operation and Network in detail by using a system of indicators derived from surveys and detailed information supplied by the operator. Several recommendations are also provided to improve the reliability, convenience, accessibility, coordinated physical effort and fair fare of bus services.

Indore City Bus Transport Service (B)

2010 ◽  
pp. 1-29
Author(s):  
G Raghuram ◽  
Satyam Shivam Sundaram ◽  
Himanshu Patni
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Madhya Pradesh ◽  
Maintenance Cost ◽  
Transport Service ◽  
The Public ◽  
City Bus ◽  
Transport Services ◽  
Public Transport Services ◽  
Bus Transport

Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya Pradesh, to suspend their urban services. As a consequence, organized public transport services ceased to exist in Indore, the largest metropolitan city of the state of Madhya Pradesh. This void was filled by Intermediate Public Transport (IPT) consisting of minibuses, tempos and auto rickshaws. As of January 2004, 300 private minibuses, 150 tempos, and 10,000 auto rickshaws were plying as IPT, but with poor service levels. Lack of public transport was a catalyst for rapid increase in personalized vehicles, and high level of pollution and accidents. Worried over the rapid growth of personalized vehicles, and high levels of pollution and accidents in Indore, policy makers and administrators had made several attempts of reviving the public transport system in the city. In 2005, the Collector and District Magistrate of Indore decided to make another attempt of reviving the public transport. The two cases, Indore City Bus Transport Service (A) and Indore City Bus Transport Service (B) discuss the complexity involved in the planning, rolling out, and running of public transport services in Indore on a sustainable basis. Case (A) details the prevalent socio-economic condition, travel characteristics, and positions taken by various stakeholders on provisioning of public transport service in Indore as of November 2005. Case (B) discusses the challenges during the growth and operation of the services as of June 2008. Unprecedented rise in crude oil prices along with (i) increase in maintenance cost of buses, price of new buses, and bank interest and (ii) decrease/marginal increase in the fare box revenue (more people were shifting to passes) and advertisement revenue depleted the margin of the operators. The fares had not been increased since the launch of services in February 2006. It was clear that Indore City Transport Service Limited (ICTSL), the SPV created to run the transport system, would survive only if operators were able to survive. The readers have to take the position of the board of ICTSL and consider various options available to them for running the services on a sustainable basis.

scholarly journals Analysis of public transport demand in the Municipality of Stupnik

2021 ◽  
Author(s):  
Ljupko Šimunović ◽  
◽  
Marko Slavulj ◽  
Mario Ćosić ◽  
Matija Sikirić ◽  
...  
Keyword(s):  
Public Transport ◽  
Daily Activities ◽  
Urban Mobility ◽  
Transport Services ◽  
Employment Education ◽  
Special Benefit ◽  
Public Transport Services ◽  
Bus Transport

Public transport is the backbone of urban mobility, providing people with access to employment, education, trade and daily activities. It provides a special benefit to people who do not own a car and are dependent on well-organized public transport. The paper presents an analysis of the demand for public transport services in the Municipality of Stupnik, otherwise organized in the form of bus transport. The paper presents the methodology used, as well as the obtained results, and the associated discussion and conclusion.

scholarly journals PENERAPAN METODE IPA (IMPORTANCE PERFOMANCE ANALYSIS) UNTUK MENGANALISIS KEPENTINGAN DAN KEPUASAN PENUMPANG TERHADAP KUALITAS PELAYANAN BUS TRANS KOETARADJA (STUDI KASUS : KORIDOR I KEUDAH – DARUSSALAM)

2019 ◽  
Vol 2 (2) ◽  
pp. 164-173
Author(s):  
Lia Fajri ◽  
Sugiarto Sugiarto ◽  
Renni Anggraini
Keyword(s):  
Public Transport ◽  
City Government ◽  
Road User ◽  
Quadrant Analysis ◽  
Transport Services ◽  
Bus Services ◽  
The City ◽  
Public Transport Services ◽  
Banda Aceh

The use of private vehicles that increases continuously due to the poor of public transport services is one of the causes of congestion. To solve this problem, the City Government of Banda Aceh provides Trans Koetaradja Bus. The limitations of existing public transport services in the city of Banda Aceh caused the community to attempt facilitate their own movements with private vehicles. So that the development of Trans Kutaraja is faced with the challenge of how Trans Kutaraja is able to attract private vehicle users who are the majority of road user in the city of Banda Aceh. therefore, it is important to know how the user respondses to the service quality of Trans Kutaraja. This study aims to analyze the quality of Trans Koetaradja Bus services and determine the quality of Trans Koetaradja Bus services of attributes that are prioritized based on the perception of the users of Trans Koetaradja Bus by using the Importance Performance Analysis Method consisting of quadrant analysis and gap analysis. From the results of the quadrant analysis the IPA method for Trans Koetaradja users is more focused on the factors that most influence on the quality of bus services. It can be seen from the indicators located in quadrant I (top priority) consisting of indicators such as the availability of trash can at the bus stop, ease of obtaining information related to the route and time of bus arrival, the accuracy of bus travel schedules, time speed spent on bus trips from one point to another and the time period of arrival between one fleet and another.

Assessment of Bus Service-Quality using Passengers’ Perceptions

2015 ◽  
Vol 73 (4) ◽  
Author(s):  
Anil Minhans ◽  
Shamsuddin Shahid ◽  
Sitti Asmah Hassan
Keyword(s):  
Service Quality ◽  
Public Transport ◽  
Quality Attributes ◽  
Relative Level ◽  
Transport Services ◽  
Level Of Satisfaction ◽  
User Groups ◽  
Bus Service ◽  
Bus Services ◽  
Bus Transport

Public transport business has been facing quite a few serious challenges. Indeed, public transport operators need to be more heedful of the changing mobility needs and passengers’ perceptions regarding the delivery of bus transport services in order to keep it profitable.  With the prevailing conditions of city buses, as they are, bus transport may not suit the needs of most passengers, especially car users. The aforementioned scenario provided the rationale to conduct this study in 5order to assess the satisfaction of users regarding bus services in three regions of Johor Bahru, Malaysia. A total of 225 samples was evaluated to form the level of satisfaction based on 7 main attributes of bus service-quality as reported by 3 income groups. The perception towards the bus service-quality were obtained and corresponding level-of-satisfaction were analysed. The variability between different user groups’ relative level-of-satisfaction with respect to bus quality attributes was examined using SPSS statistical software. The disputes and agreements between passengers were critically examined to obtain a final rating of service quality attributes. The results revealed that users are very disappointed with the punctuality of  bus service and inability of the operators to provide a tentative timetable for the operation schedules. Passengers of public transport were satisfied with the number of days of operation and the available bus facilities. The study also indicated that the reliability provided by the operators is quite different from what passengers expect

Indore City Bus Transport Service (A)

2010 ◽  
pp. 1-15
Author(s):  
G Raghuram ◽  
Satyam Shivam Sundaram
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Madhya Pradesh ◽  
Transport Service ◽  
The Public ◽  
City Bus ◽  
Transport Services ◽  
The City ◽  
Public Transport Services ◽  
Bus Transport

Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya Pradesh, to suspend their urban services. As a consequence, organized public transport services ceased to exist in Indore, the largest metropolitan city of the state of Madhya Pradesh. This void was filled by Intermediate Public Transport (IPT) consisting of minibuses, tempos and auto rickshaws. As of January 2004, 300 private minibuses, 150 tempos, and 10,000 auto rickshaws were plying as IPT, but with poor service levels. Lack of public transport was a catalyst for rapid increase in personalized vehicles, and high level of pollution and accidents. Worried over the rapid growth of personalized vehicles, and high levels of pollution and accidents in Indore, policy makers and administrators had made several attempts of reviving the public transport system in the city. In 2005, the Collector and District Magistrate of Indore decided to make another attempt of reviving the public transport. The two cases, Indore City Bus Transport Service (A) and Indore City Bus Transport Service (B) discuss the complexity involved in the planning, rolling out, and running of public transport services in Indore on a sustainable basis. Case (A) details the prevalent socio-economic condition, travel characteristics, and positions taken by various stakeholders on provisioning of public transport service in Indore as of November 2005. The readers have to conceptualize the transport system for the city and take the position of the Collector and District Magistrate of Indore to prepare a note that would be submitted to the state cabinet for their approval. Case (B) discusses the challenges during the growth and operation of the services as of June 2008.

scholarly journals Travel-based Multitasking on Public Transport: An Empirical Research in Hungary

2021 ◽  
Author(s):  
András Munkácsy ◽  
Imre Keserű ◽  
Miklós Siska
Keyword(s):  
Public Transport ◽  
Electronic Devices ◽  
Household Survey ◽  
Travel Behaviour ◽  
General View ◽  
Transport Services ◽  
Survey Results ◽  
Non Local ◽  
Bus Services ◽  
Public Transport Services

On the basis of a survey addressing travel behaviour in 4707 households in Hungary in 2016, activities of passengers (especially on non-local public transport services) are analysed in this paper. Descriptive statistics is applied to provide a general view of household survey results about activities while travelling. K-means clustering is used for the analysis of travel-based multitasking on public transport and chartered commuter bus services. On the basis of one of the very first travel-based multitasking studies in Hungary, we concluded that the prevailing activity is talking to others, followed by relaxing or daydreaming, and listening to music/radio. Based on the outcomes of the clustering of public transport journeys by age of passengers, the main finding is that the use of electronic devices decreases with age and the characteristics of clusters in terms of other activities are diverse.

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