scholarly journals PUBLIC TRANSPORT PLANNING: LOCAL BUS SERVICE INTEGRATION AND IMPROVEMENTS IN PENANG, MALAYSIA

2020 ◽  
Vol 18 (13) ◽  
Author(s):  
Azfizan Aziz ◽  
Jamilah Mohamad
Keyword(s):  
Public Transport ◽  
Good Practice ◽  
Physical Effort ◽  
Public Transport System ◽  
Transport Services ◽  
Comprehensive Information ◽  
Transport Modes ◽  
Bus Service ◽  
Bus Services ◽  
Public Transport Services

An integrated public transport system should provide seamless travel to passengers so that they can enjoy good service connection, reasonable waiting time at interchanges, comprehensive information and an integrated ticket amongst different transport modes. Such a system is essential because it allows integrated travel by using all public transport modes that suit passengers’ routes. The concept of integration in public transport, which includes physical, network, fare, information and institutional integration, generally adopts the vision of ‘good practice’ in terms of integration of public transport services. This research concentrates on bus service because it is the primary public transport mode in Penang, Malaysia. This work analyses the Rapid Penang Bus Operation and Network in detail by using a system of indicators derived from surveys and detailed information supplied by the operator. Several recommendations are also provided to improve the reliability, convenience, accessibility, coordinated physical effort and fair fare of bus services.

Public Transport System in Local City and Rural Area: Comparative Study Between Malaysia and Japan

2014 ◽  
Vol 69 (6) ◽  
Author(s):  
Sotaro Yukawa ◽  
Mohd Azizul Ladin ◽  
Riza Atiq Abdullah O.K. Rahmat
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Rural Areas ◽  
Peninsular Malaysia ◽  
Developed Country ◽  
Public Transport System ◽  
Advantages And Disadvantages ◽  
Regulation Policy ◽  
Bus Service ◽  
Bus Services

Recently, bus companies in Peninsular Malaysia are confronted with a crisis of maintaining its local bus services. Operating unprofitable public transport system in local cities and rural areas is an important issue in a developed country. However, such cases (operating unprofitable public transport) have emerged in developing country like Malaysia. Until recently, researchers focused on this kind of problems for only developed country and there are not enough international comparison about local bus service. To address this gap, we conducted a comparative analysis between Japan and Malaysia in this paper. We’ll focus on the similarities and differences in terms of regulation, policy and some cases of bus substitution in both countries. We also examined the advantages and disadvantages about Japanese case and present some implication about future policy in Malaysia.

scholarly journals STRATEGI PENGEMBANGAN TRANSPORTASI WISATA KURA-KURA BUS DI BALI

Jurnal IPTA ◽  
2018 ◽  
Vol 5 (2) ◽  
pp. 102
Author(s):  
Ayu Kusuma ◽  
IGPB. Sasrawan Mananda ◽  
I Putu Sudana
Keyword(s):  
Data Analysis ◽  
Public Transport ◽  
Smartphone Application ◽  
New Markets ◽  
Brand Reputation ◽  
Transport Services ◽  
Bus Service ◽  
Public Transport Services

Kura-Kura Bus is one of tourist transportation companies in Bali with public shuttle bus service in tourism route. Data analysis in this research were using SWOT and AHP analysis, with participants who have position minimal as a supervisor. Participants selected based on their expertise and relevance with this article. Based on the results of SWOT and AHP analysis to develop tourist transportation is Kura-Kura Bus, which is considered the most realistic scenario is an optimistic scenario, with the goal to be a safe and comfortable transportation. To achieve the goal, based on priority strategies that could be done by management of Kura-Kura Bus are developing unique products, finding new markets, favoring public transport services, enchance brand reputation, developing smartphone application, and cross promotion with supplier.

scholarly journals Factors Affecting Students’ Satisfaction Towards Bus Services in Campus

2021 ◽  
Vol 6 (2) ◽  
pp. 175
Author(s):  
Masnita Misiran ◽  
Hasimah Sapiri ◽  
Zahayu Md Yusof ◽  
Massudi Mahmuddin
Keyword(s):  
Factor Analysis ◽  
Public Transport ◽  
Structural Models ◽  
Critical Factor ◽  
Factors Affecting ◽  
Transport Services ◽  
Bus Services ◽  
The University ◽  
Students Satisfaction ◽  
Public Transport Services

The reliability of public transport services (e.g., bus) is a critical factor to be considered among public transport users. This factor is important for the consequences that come with unreliability will significantly increase unnecessary anxiety and discomfort. Such consequences include additional waiting time, late arrival at destinations, and missed connections. The ability of the system to follow the planned schedule and maintain consistent travel time are some of the factors that need to be in focus. In this study, we investigated satisfaction among students who reside in campus towards bus services provided by the university. Factor analysis and structural models were developed to achieve the research objective. Three factors havesignificant relationships with students’ satisfaction. The finding also indicated that bus services are an important requirement of the on-campus students.

Modal Mismatch and Accessibility Gap in Dhaka using a Time of Day Based Approach

2020 ◽  
pp. 036119812097239
Author(s):  
Paromita Nakshi ◽  
Anindya Kishore Debnath
Keyword(s):  
Spatial Autocorrelation ◽  
Public Transport ◽  
Time Of Day ◽  
Spatiotemporal Variations ◽  
Policy Perspective ◽  
The Public ◽  
Public Transport System ◽  
Transport Services ◽  
Formal Arrangement ◽  
Public Transport Services

Transport accessibility is an area of growing global attention among transportation planners and policymakers. This paper aims to portray spatiotemporal variations of car and public bus accessibility in the context of a city in a developing country: Dhaka, Bangladesh. The public bus system in Dhaka is characterized by a semi-formal arrangement which means there is a lack of available data, for example, General Transit Feed Specification, which poses great difficulties in the study of accessibility. Given these limitations, we have presented the concept of major destinations to analyze spatiotemporal accessibility based on the simple understanding that trip purposes, time of day, and trip destinations are interlinked in an urban area, and different locations would attract a different number of trips based on the time of day. Using a spatial autocorrelation approach, we identified the statistically significant destination clusters in Dhaka by peak and off-peak hours. We measured accessibility to the major destinations using a cumulative opportunity-based metric followed by estimation of the Modal Accessibility Gap (MAG). The findings indicated that, regardless of the trip origins and time of day, dependence on public transport puts the users in a substantially disadvantageous position. From the policy perspective, we have suggested the introduction of a formal public transport system in Dhaka, particularly targeting the traffic analysis zones with higher MAG. Such an approach would lead to better resource usage while providing enhanced public transport services for both peak and off-peak hours and limiting dependence on cars.

QUALITY APPROACH TO THE SUSTAINABILITY OF PUBLIC TRANSPORT

Transport ◽  
2012 ◽  
Vol 27 (1) ◽  
pp. 102-110 ◽  
Author(s):  
Dalia Susnienė
Keyword(s):  
Customer Service ◽  
Public Transport ◽  
Service Management ◽  
Accurate Determination ◽  
Sustainable Urban Development ◽  
Negative Effects ◽  
Public Transport System ◽  
Transport Services ◽  
Public Transport Services

Transport is an essential part of national economic, social and sustainable development that can produce both positive and negative effects on the environment and the quality of life depending on the level of development and indicated preferences. Modern interpretations of sustainable urban development require reducing the use of private cars through improving the quality of public transport services. Therefore, identifying the inefficiencies of the public transport system will help with improving service management, expanding coverage and increasing the attractiveness of public transport services. There is a general agreement that excellent customer service is a source of competitive advantage. The key to providing effective customer service is the accurate determination of the customer's needs and response to them in a consistent manner in order to assure their satisfaction. The SERQUAL model was employed as an instrument to measure customer satisfaction and give valuable information and guidelines for transport service companies on necessary improvements in their daily operations. The SERQUAL approach, in case service quality is defined and measured as the difference between expectations and perceptions, is the major point of departure from the previous attempts to find possible solutions to improving public transport services.

scholarly journals Travelers’ Attitudes Toward Mobile Application–Based Public Transport Services in Lahore

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402098870 ◽  
Author(s):  
Muhammad Ashraf Javid ◽  
Nazam Ali ◽  
Syed Arif Hussain Shah ◽  
Muhammad Abdullah
Keyword(s):  
Public Transport ◽  
Mobile Application ◽  
Structural Equation ◽  
Service Providers ◽  
Mobile App ◽  
Equation Modeling ◽  
Trip Purpose ◽  
Transport Services ◽  
Bus Services ◽  
Public Transport Services

Many cities in developing countries are facing challenges of providing quality public transport facilities to the public. The demand-responsive transport (DRT) initiatives in some cities have helped in providing transportation alternatives to the travelers, and in filling the gap between demand and supply. Recently introduced DRT initiatives in Lahore included the mobile app-based Airlift and Swvl bus services. This article is aimed at evaluating the travelers’ attitudes toward mobile application (app)–based DRT services in Lahore with the help of a questionnaire survey. A questionnaire was designed consisting of travelers’ personal and travel information and their perceptions on selected attributes of Airlift and Swvl bus services. A total of 440 samples were collected through interviews. An exploratory factor analysis (EFA) revealed three factors of service quality, that is, Accessibility and Scheduling Attributes (ASA), Instrumental Attributes (IA), and Service Attraction Attributes (SAA). The results of Structural Equation Modeling (SEM) showed that the ASA, IA, and SAA are significant determinants of travelers’ attitudes toward the existence of Airlift and Swvl bus services in Lahore. These factors have strong correlations with travelers’ intentions to use Airlift and Swvl services in the future. The waiting time at a stop, travelers’ income, vehicle ownership, trip purpose, and profession are also significant in determining the travelers’ attitudes and preferences with app-based public transport services. These findings would be helpful for the service providers and transport planners for making appropriate policies to improve the quality of these services.

scholarly journals Impact of fear of crimes on public transport usage: A case study of Delhi

2020 ◽  
Vol 66 (3) ◽  
pp. 247-258
Author(s):  
Rabindra Nath Dubey ◽  
Keyword(s):  
Public Transport ◽  
Transport Systems ◽  
Public Transport System ◽  
Weak Negative Correlation ◽  
Bus Service ◽  
Bus Services ◽  
The City ◽  
Spearman’S Correlation

Delhi Transport Corporation (DTC and Delhi Metro-Rail System (DMRS) are two important public transport systems in Delhi. The DMRS has been attractive in respect to ridership but in 2015 it has shown a decrease in its ridership. It has also been found that ridership of the bus service, the most important public transport system for the poor in Delhi, has decreased over time whereas the numbers of private vehicles have recorded phenomenal increase resulting in traffic congestions and pollution problems in the city. The purpose of this study is to explore the role of the fear of crimes along with other reasons for decreasing trends in the usage of public transport in Delhi. The study is based on people opinion and perception for which 350 persons were interviewed with the structured questionnaire from ten transit places having varied socio-economic conditions. Fear of crimes within buses/coaches is considered an important reason for not using public transport in western countries but as per this study, the same is not true in the case of Delhi. Role of fear of crimes along with other factors was verified with the spearman’s correlation coefficient. The weak negative correlation has been found between the preference to public bus services and the fear of crimes; the crowing; the unavailability. It indicates that along with these other factors are equally responsible for the choice of public transports in Delhi.

scholarly journals A STUDY OF THE SATISFACTION OF THE POPULATION OF MAJOR LITHUANIAN CITIES WITH PUBLIC TRANSPORT SERVICES

2021 ◽  
Vol 22 (2) ◽  
pp. 392-405
Author(s):  
Kristina Samašonok ◽  
Aldona Jarašūnienė ◽  
Margarita Išoraitė
Keyword(s):  
Quantitative Analysis ◽  
Public Transport ◽  
Consumer Satisfaction ◽  
Quality Improvements ◽  
The Public ◽  
Academic Literature ◽  
Public Transport System ◽  
Transport Services ◽  
Level Of Satisfaction ◽  
Public Transport Services

The article analyzes an evaluation of consumer satisfaction with public transport services in the light of academic literature which highlights the importance of the public transport system and the features of public transport services. The article presents the most influential aspects of public transport services to consumer satisfaction, as evaluated by the residents of major Lithuanian cities. The opportunities for service quality improvements are also presented. In order to examine the elements of consumer satisfaction with public transport services in the major Lithuanian cities, a quantitative analysis was performed and the method of statistical analysis was applied. Student’s test was used to compare and analyze the evaluations by the residents of Vilnius and the residents of other major Lithuanian cities. The most influential elements to satisfaction with public transport services and the overall level of satisfaction with public transport services to the residents of major Lithuanian cities (N = 466) were determined. The research results and insights can be applied in planning the improvements of public transport services.

Evaluasi Kinerja Sistem Angkutan Umum Terintegrasi Daerah Masamba

2019 ◽  
Vol 6 (1) ◽  
pp. 24
Author(s):  
Ahmad Lili ◽  
Lambang Basri Said ◽  
St Maryam
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Service Level ◽  
Level Of Service ◽  
Transportation Mode ◽  
The Public ◽  
Analysis Techniques ◽  
Public Transport System ◽  
Transport Services ◽  
Public Transport Services

This study aims to analyze the evaluation of theperformance of transportation mode services and theperformance of transport route services to evaluate theperformance of the service level of integrated public transportsystems in the Masamba Region. The method of data collection isconducted through primary surveys and secondary surveys.Primary surveys are carried out by distributing questionnairesand data analysis techniques using SmartPLS version 3.0software and secondary surveys by collecting data related toresearch themes in several related agencies. The research sampleis that the public transportation passengers on the Masamba-Makassar Bus route as many as 98 respondents, determining thenumber of samples can be done using the Bernoulli formula.Based on the analysis of existing data obtained by respondents'perceptions that the performance of the level of service of thetransportation mode in terms of safety, comfort and orderlinesshas been effective, although in terms of equality it still needs toimprove its services. The performance of the Bus publictransport system in the Masamba area has also created anintegrated public transport system and the performance of theMasamba-Makassar PO route services is categorized well basedon the standards of public transport services from the DirectorGeneral of Land Transportation.

scholarly journals Problems with the implementation of bus transport contracting in South Africa

2012 ◽  
Vol 6 (1) ◽  
Author(s):  
Jackie Walters ◽  
Gert Heyns
Keyword(s):  
South Africa ◽  
Public Transport ◽  
White Paper ◽  
Extensive Study ◽  
Competitive Tendering ◽  
Transport Services ◽  
Operational Issues ◽  
Bus Services ◽  
Public Transport Services ◽  
Bus Transport

South Africa has had a policy of competitive tendering for the provision of public transport services (subsidised commuter bus services) since the mid-1980s. Although this policy approach was conceptualised by the previous government, prior to the transfer of political power in 1994, it was reaffirmed in a 1996 White Paper on National Transport Policy. Despite the nearly 25 years that have passed since the intention to tender services, only about 32% of the subsidy budget is currently spent on some form of contracting. The majority of services are still operated on authorisations (interim contracts) which formalised services that operators were operating pre-1994. The purpose of this paper is to analyse the reasons why public transport contracting policy progress has been so slow in South Africa. The paper relies on an extensive study that was conducted regarding policy implementation obstacles in general, as well as a questionnaire survey among the subsidised commuter bus operators to solicit their views on the reasons for the delay in the implementation of the contracting system in the country. The findings of the survey indicate that the major issues hindering the implementation of the contracting system are to be found in a lack of funding, lack of capacity to implement policy and major operational issues in the permit offices.

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