Primary Data Collection for Assessing the Impact of Public Service Motivation on Red Tape and Resigned Satisfaction Among Public Servants

2019 ◽  
Author(s):  
Momna Yousaf ◽  
Abida Ellahi ◽  
Majid Khan
Keyword(s):  
Data Collection ◽  
Public Service ◽  
Public Service Motivation ◽  
Primary Data ◽  
Public Servants ◽  
Red Tape ◽  
The Impact

Transformational Leadership and Project Success: A Mediating Role of Public Service Motivation

2021 ◽  
pp. 009539972110404
Author(s):  
Muhammad Zeeshan Fareed ◽  
Qin Su
Keyword(s):  
Transformational Leadership ◽  
Public Service ◽  
Project Success ◽  
Work Motivation ◽  
Employee Motivation ◽  
Public Service Motivation ◽  
Public Project ◽  
Public Servants ◽  
Public Projects ◽  
The Impact

Previous studies have linked public-sector employees’ motivation to desired results such as higher performance and improved quality of public services. However, questions about the impact of employee motivation on public projects have received less attention. This article uses work motivation theory to explore the fundamental processes by which transformational leadership (TL) and public service motivation (PSM) engender public project success (PS). Analysis of 296 public servants’ data working on Pakistan public projects showed a positive correlation between TL, PSM, and PS. It also showed that PSM partially mediates the relationship between TL and PS.

scholarly journals Exploring the Job Demands–Resources Model of Work Engagement in Government: Bringing in a Psychological Perspective

2017 ◽  
Vol 39 (3) ◽  
pp. 372-397 ◽  
Author(s):  
Rick T. Borst ◽  
Peter M. Kruyen ◽  
Christiaan J. Lako
Keyword(s):  
Public Administration ◽  
Work Engagement ◽  
Public Service ◽  
Large Scale ◽  
Job Demands ◽  
Public Service Motivation ◽  
Public Servants ◽  
Work Related ◽  
State Of Mind ◽  
Red Tape

Work engagement refers to an active energetic state of mind that is characterized by vigor, dedication, and absorption. Despite practitioner’s attention for work engagement, few public administration scholars have studied public servants’ work engagement empirically. The goal of this study is to extend the job demands–resources (JD-R) model of work engagement using insights from the public administration literature. The analysis of a large-scale survey ( N = 9,465) shows that (a) work and personal resources, including public service motivation, are positively related to work engagement; (b) red tape moderates these relationships; and (c) work engagement mediates the relationship between JD-R and job outcomes. In conclusion, public organizations can potentially increase work engagement and inherently employee outcomes by increasing work-related resources (autonomy, cooperation with colleagues) and selecting personnel with a proactive personality and high levels of public service motivation.

Do public service motivation, red tape and resigned work satisfaction triangulate together?

2014 ◽  
Vol 63 (7) ◽  
pp. 923-945 ◽  
Author(s):  
Momna Yousaf ◽  
Shiza Zafar ◽  
Abida Abi Ellahi
Keyword(s):  
Developing Countries ◽  
Public Service ◽  
Strong Predictor ◽  
Work Satisfaction ◽  
Target Population ◽  
Public Service Motivation ◽  
Content Type ◽  
Theoretical Contribution ◽  
Red Tape ◽  
The Impact

Purpose – The purpose of this paper is to examine the impact of public service motivation (PSM) on red tape and resigned satisfaction in Pakistani public administration. Design/methodology/approach – Employees working in federal organizations were the target population of this study. As part of field survey, 350 questionnaires were distributed to collect data from respondents. Findings – The research findings indicate that red tape is a strong predictor of resigned satisfaction and is positively related to it. Among the dimensions of public-service motivation “attraction to policy making” and “commitment to civic duty” dimensions were found to have no relation with red tape and resigned satisfaction. Whereas, “compassion” and “self-sacrifice” dimensions of PSM had a positive moderating effect on the relationship between red tape and resigned satisfaction. It was concluded that under perception of red tape, PSM can have possible negative effect on work satisfaction. Research limitations/implications – By highlighting the effect of red tape on satisfaction it can help public sector organizations in trying to crowd out the negative factors of employees’ work through minimizing the rules and regulations which are worth nothing except for extra work and stress for employees. The results can also be used to assess the differences in level of red tape perceived in developed and developing countries. Originality/value – This study provides a contribution to the literature, as it is study is among the first few studies in Pakistan. The main theoretical contribution of this study is that it raises an important question about the extent to which the theory and research developed in one country can contribute to the application of PSM in other counties especially developed vs developing countries.

Public Service Motivation in Buffy the Vampire Slayer

Public Voices ◽  
2016 ◽  
Vol 12 (1) ◽  
pp. 67 ◽  
Author(s):  
Sharon Mastracci
Keyword(s):  
Popular Culture ◽  
Public Service ◽  
Public Service Motivation ◽  
Public Servants ◽  
Buffy The Vampire Slayer ◽  
The Public ◽  
American Popular Culture ◽  
Public Servant ◽  
Definition Of ◽  
The Individual

In this paper, the author examines public service as depicted in the television series Buffy the Vampire Slayer (BtVS). First, she shows how slaying meets the economist’s definition of a public good, using the BtVS episode “Flooded” (6.04). Second, she discusses public service motivation (PSM) to determine whether or not Buffy, a public servant, operates from a public service ethic. Relying on established measures and evidence from shooting scripts and episode transcripts, the author concludes Buffy is a public servant motivated by a public service ethic. In this way, BtVS informs scholarship on public service by broadening the concept of PSM beyond the public sector; prompting one to wonder whether it is located in a sector, an occupation, or in the individual. These conclusions allow the author to situate Buffy alongside other idealized public servants in American popular culture.

Volunteerism in Times of Crisis: An Unconventional Response to Processing Unemployment Insurance Claims

2020 ◽  
Vol 52 (3) ◽  
pp. 214-225
Author(s):  
ChiaKo Hung ◽  
Morgen S. Johansen ◽  
Jennifer Kagan ◽  
David Lee ◽  
Helen H. Yu
Keyword(s):  
Unemployment Insurance ◽  
Public Service ◽  
Public Service Motivation ◽  
Insurance Claims ◽  
Public Servants ◽  
Public Agency ◽  
The Relationship

This essay provides a reflective commentary outlining Hawai’i’s unconventional response for employing a volunteer workforce of public servants when faced with the task of processing an unprecedented backlog of unemployment insurance claims triggered by the COVID-19 pandemic. Although efforts are still ongoing, this essay applies volunteerism and public service motivation as a framework to explain why public servants would serve in a voluntary capacity at another public agency. The intent of this essay is to spur conversation on how public servants are further stepping up to the frontlines during times of crisis, as well as expand knowledge on the relationship between volunteerism and public service motivation.

Does psychological empowerment condition the impact of public service motivation on perceived organizational performance? Evidence from the US federal government

2021 ◽  
pp. 002085232110089
Author(s):  
Jae Young Lim ◽  
Kuk-Kyoung Moon ◽  
Robert K. Christensen
Keyword(s):  
Organizational Performance ◽  
Federal Government ◽  
Public Service ◽  
Psychological Empowerment ◽  
Public Service Motivation ◽  
Psychological State ◽  
Work Related ◽  
The Us ◽  
Us Federal Government ◽  
The Impact

Although the relationships between public service motivation and work-related outcomes are contingent on an employee’s psychological state, little empirical evidence exists on whether psychological empowerment conditions the relationship between public service motivation and perceived organizational performance in public organizations. This study addresses this gap by examining data from the 2010 US Merit Principles Survey on psychological empowerment’s moderating role between public service motivation and the perceived achievement of organizational goals, as well as the perceived quality of work-unit products and services in the US federal government. First, the findings indicate that public service motivation and psychological empowerment improve both of these perceived organizational performance measures. Second, the findings indicate that the link between public service motivation and perceived organizational performance is slightly enhanced when public employees feel more psychologically empowered. Points for practitioners This article offers practical lessons for practitioners who are concerned about improving organizational performance. Emphasizing the importance of psychological empowerment in strengthening the link between public service motivation and perceived organizational performance, the article suggests a critical need to cultivate psychological empowerment in the public sector, which has been under heavy pressure to do more with less in a rapidly changing environment.

Red Tape, Rule Legitimacy, and Public Service Motivation: Experimental Evidence From Korean Citizens

2022 ◽  
pp. 009539972110690
Author(s):  
Yongjin Ahn ◽  
Jesse W. Campbell
Keyword(s):  
Public Service ◽  
Public Service Motivation ◽  
Survey Experiment ◽  
South Korean ◽  
Input And Output ◽  
Relief Fund ◽  
Red Tape ◽  
Input Legitimacy ◽  
Output Legitimacy

While legitimacy plays a key role in determining if a public sector rule or process objectively qualifies as red tape, it is unclear if legitimacy shapes subjective red tape judgments. We use a sample of South Korean citizens and a vignette-based survey experiment describing applying for a small business COVID-19 relief fund to test the relevance of rule legitimacy for perceived red tape. We find that obtaining a favorable outcome (receiving the fund) reduces perceived red tape, but that neither input nor output legitimacy plays a consistent role. Second, we find that public service motivation moderates the role of both input and output legitimacy on perceived red tape, though in different directions. For those with high levels of public service motivation, output legitimacy reduces perceived red tape. However, for the same group, input legitimacy increases it. We provide a detailed discussion of the contributions of our study.

scholarly journals Environmental Movement and the Conservation of Forest: A Case Study on Ratargul Swamp Forest of Sylhet, Bangladesh

2019 ◽  
pp. 1-7
Author(s):  
Kazi Moriom Jahan ◽  
Afm Zakaria
Keyword(s):  
Data Collection ◽  
Group Discussion ◽  
Environmental Movement ◽  
Primary Data ◽  
Environmental Groups ◽  
Forest Department ◽  
Swamp Forest ◽  
Level Of Involvement ◽  
The Impact

Aims: The aim of this paper is to explore and analyze the scope and nature of the environmental movement that may shape the existing management. Study Design: This paper is a qualitative study and based on empirical research. It focuses on the impact of environmental movements around Ratargul Swamp Forest Place and Duration of Study: This research was done around the Ratargul Swamp Forest located in on Sylhet district of Bangladesh. The study period was from January 2016 to November 2017. Methodology: For the primary data collection, 47 respondents were selected by using purposive sampling on the basis of their level of involvement. Data was collected from local people, environmental groups and the forest department. Data collection methods were key informant interview, in-depth interview, case study, focus group discussion and archival research. Results: People of Ratargul village are now more aware of the harmful activities of uncontrolled tourism while the Forest Department brings new management policies and practices in response to the local and civil pressure. It is also found that the Climate Resilient Ecosystem Livelihoods (CREL) project in Bangladesh actually works to negate the strength of the environmental movement rather than as a conservation proponent. The Forest Department is successful to implement their projects due to a lack of coordination between local activists. According to the respondents, 31.1% mark this movement as successful, 23.4% opine as completely failure and while remaining 44.4% thinks that it is partially successful. Conclusion: A strong, integrated, coordinated and organized form of resistance or movement is needed to break up the hegemony of Forest Department that may save the Ratargul Swamp Forest from ongoing damage.

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