scholarly journals The Role of Emotional Intelligence in Enhancing Organizational Effectiveness: The Case of Information Technology Managers in Jordan

Author(s):  
Ra’ed Masa’deh
Author(s):  
Salem Al-Marri ◽  
Muthu Ramachandran

Natural disasters are increasingly frequent in recent years taking peoples’ lives and destructions to our economy, for example, Hurricane Katrina (US 2006), Tsunami (Asia 2004), and other IT related failures. The major aims of this study were to outline the disaster management steps, actions and procedures in the computer environment. The study focused on the role of Information Technology manager (IT) in case of any disaster events. IT manager job to perform a pre-disaster preparedness, mitigation and prevention necessary steps to protect the organisation Information Technology manager resources. Than proposes a model for Disaster Recovery management. This model will support contingencies and will provide a continuous planning management and monitor its activities along with a clear description of the hierarchical roles and activities. Also proposes a model for contingency and continuity planning management and its activities. This model consists of hierarchical roles and activities.


2017 ◽  
Vol 16 (3) ◽  
pp. 1009-1034
Author(s):  
Júlio Cesar Pereira da Silva ◽  
Tereza Cristina Batista de Lima ◽  
Luis Eduardo Brandão Paiva ◽  
Marcos Antônio Martins Lima

ResumoNeste estudo objetivou-se analisar a aprendizagem empreendedora dos gestores de Tecnologia da Informação (TI) da região metropolitana de Fortaleza, CE. Foi adotado o modelo de Politis (2005). Usou-se o método qualitativo de natureza descritiva. Para a sua execução, foi realizada entrevista com 10 gestores de TI, com apoio de um questionário semiestruturado. Para tratamento dos dados, utilizou-se o método de Análise de Conteúdo de natureza temática. Os resultados da pesquisa mostraram que a aprendizagem empreendedora tem papel de meio, contínuo e experiencial na formação em negócios do gestor de TI, isso porque as experiências prévias em negócios foram sendo aprimoradas no modo contínuo de novas experiências empresariais, nos seus primeiros empreendimentos, trabalhando nestes e, em seguida, nos de terceiros. Os dois modos de transformação de experiências de carreira empreendedora, tanto o exploitation (conhecimentos preexistentes) quanto o exploration (novas possibilidades) influenciam e aprimoram o desenvolvimento dos conhecimentos em negócios do gestor de TI.Palavras-chave: Aprendizagem empreendedora. Gestores. Tecnologia da Informação. Entrepreneurial learning: study with managers of Information TechnologyAbstract This study aimed to analyze the entrepreneurial learning of managers of Information Technology in the metropolitan area of Fortaleza, CE. Politis model was adopted (2005). The research used the qualitative method of descriptive nature. For its implementation, an interview was held with ten Information Technology managers, supported by a semi-structured questionnaire. For processing the data, we used the content analysis method of thematic nature. The survey results showed that Entrepreneurial Learning has role of medium, continuous and experiential in the training in IT business manager, because previous experiences in business, were being improved continuously in new business experiences, both in their early projects, working on these and, then, in the third ones. The two ways of transforming entrepreneurial career experiences, both the exploitation (foreground) and the exploration (new opportunities) influence and enhance the development of knowledge in the IT business manager.Keywords: Entrepreneurial learning. Managers. Information technology.


Author(s):  
Don Kerr ◽  
John G. Gammack ◽  
Richard Boddington

This chapter provides an overview of digital business security. It is informed by a contemporary analysis of perceived threats through the eyes of information technology managers both from a representative public institution (a University) and from a private company (a retail sales company). A brief overview of malicious software leads into more general consideration of the risks and threats of security breaches, which are analysed from both a company and a customer perspective. Common to both sectors is the requirement to secure corporate records and other digital information and management and policy guidance is provided here. Cybercrime remains rife, but is both under-reported and under-prosecuted. As managers may become involved in legal issues associated with information technology security breaches, this chapter also overviews the special nature of digital evidence.


Author(s):  
Athanasios Drigas ◽  
Chara Papoutsi

<p><strong>Emotional intelligence (EI) is related to emotions and emotional information. It has attracted great attention among researchers and Human Resource (HR) practitioners because of its contribution towards leaders and employees and its key role for the organizational effectiveness and excellence. Here, I describe the models of EI and review the findings about the association between EI, leaders and employees to point out the positive correlations. I conclude by signalizing thoughts for future research on the role of EI in organizations.</strong></p>


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