Developing a Management Culture in which Information Technology will Flourish: How the UK Can Benefit: R. Tomlin

2008 ◽  
pp. 413-434
1991 ◽  
Vol 6 (1) ◽  
pp. 45-55 ◽  
Author(s):  
Roger Tomlin

This paper first reviews the potential strategic impact of information technology. Particularly important is the use of IT for competitive positions and the enabling role of an appropriate corporate culture for the delivery of effective IT. The need to move towards responsive holistic management approaches is discussed, together with the networked apportunities opened by IT. The paper highlights the strategic factors demanding positive attitudes to IT and shows how the UK is, so far, falling behind in the international IT competitive race. The paper concludes with an agenda for management action. Its arguments are based on the findings of several research surveys conducted by the author.


Author(s):  
Kecheng Liu ◽  
Michael Hu

Technological infrastructure must satisfy business requirements, and more importantly, it must be able to evolve to meet the new requirements. This requires not only a good understanding of business strategies, visions and functions, but also the evolvability built into the architecture. This chapter first presents a semiotic approach to the business and information technology (hereafter IT) systems. This approach treats the IT system as an integral part of the business organisation. The chapter then discusses the applicability of a semiotic framework in the e-government in the UK, particularly in an evolvable architecture for e-policing. The semiotic framework is applied in the assessment of the e-government strategies and systems requirements, and in the analysis of these requirements to the e-architecture. A case study demonstrating the applicability of the framework is conducted to evaluate the implementation of the national Information Systems Strategy for the Police Service (ISS4PS) and the Crime Justice Information Technology community (CJIT) in the UK.


2009 ◽  
pp. 1583-1590
Author(s):  
Ruth Woodfield

In the late 1970s, women’s progress and participation in the more traditional scientific and technical fields, such as physics and engineering, was slow, prompting many feminist commentators to conclude that these areas had developed a nearunshakeable masculine bias. Although clearly rooted in the domains of science and technology, the advent of the computer was initially seen to challenge this perspective. It was a novel kind of artefact, a machine that was the subject of its own newly created field: “computer science” (Poster, 1990, p. 147). The fact that it was not quite subsumed within either of its parent realms led commentators to argue that computer science was also somewhat ambiguously positioned in relation to their identity as masculine. As such, it was claimed that its future trajectory as equally masculine could not be assumed, and the field of computing might offer fewer obstacles and more opportunities for women than they had experienced before. Early predictions of how women’s role in relation to information technology would develop were consequently often highly optimistic in tone. Computing was hailed as “sex-blind and colour-blind” (Williams, Cited in Griffths 1988, p. 145; see also Zientara, 1987) in support of a belief that women would freely enter the educational field, and subsequently the profession, as the 1980s advanced. During this decade, however, it became increasingly difficult to deny that this optimism was misplaced. The numbers of females undertaking undergraduate courses in the computer sciences stabilised at just over a fifth of each cohort through the 1980s and 1990s, and they were less likely to take them in the more prestigious or researchbased universities (Woodfield, 2000). Tracy Camp’s landmark article “The Incredible Shrinking Pipeline” (1997), using data up to 1994, plotted the fall-off of women in computer science between one educational level and the next in the US. It noted that “a critical point” was the drop-off before bachelor-level study—critical because the loss of women was dramatic, but also because a degree in computer science is often seen as one of the best preparatory qualifications for working within a professional IT role1. The main aim of this article is to examine how the situation has developed since 1994, and within the UK context. It will also consider its potential underlying causes, and possible routes to improvement.


2020 ◽  
Vol 26 (9) ◽  
pp. 220-226
Author(s):  
Sunny Deo

Background/Aims The quality of information technology (IT) services is key to effective healthcare delivery. However, the high aspirations of health ministers for IT services in hospitals may not be aligned with clinicians' perceptions. This study aimed to assess frontline clinicians' perceptions of the quality of IT services in their institutions. Methods The British Orthopaedics Directors Society online forum was used to invite a group of trauma and orthopaedic clinical leads from a range of hospitals to complete a short questionnaire regarding their perceptions of IT service quality in their practice. Results Negative perceptions of IT service quality were found to be common, with 45% of respondents rating their trusts' overall IT quality as poor or very poor. Of these, 13% deemed their trust's IT service quality to be so poor as to put patients at increased risk. Wide disparities were also reported between respondents' ratings of IT infrastructure quality and institutional responsiveness to concerns. Conclusions This small initial evaluation highlights concerning variations in clinicians' perceptions of IT service quality across different trusts. It also suggests the need for further, more detailed assessment and monitoring of IT quality improvement, for which the same questionnaire method may be useful.


Author(s):  
Ruth Woodfield

In the late 1970s, women’s progress and participation in the more traditional scientific and technical fields, such as physics and engineering, was slow, prompting many feminist commentators to conclude that these areas had developed a near-unshakeable masculine bias. Although clearly rooted in the domains of science and technology, the advent of the computer was initially seen to challenge this perspective. It was a novel kind of artefact, a machine that was the subject of its own newly created field: “computer science” (Poster, 1990, p. 147). The fact that it was not quite subsumed within either of its parent realms led commentators to argue that computer science was also somewhat ambiguously positioned in relation to their identity as masculine. As such, it was claimed that its future trajectory as equally masculine could not be assumed, and the field of computing might offer fewer obstacles and more opportunities for women than they had experienced before. Early predictions of how women’s role in relation to information technology would develop were consequently often highly optimistic in tone. Computing was hailed as “sex-blind and colour-blind” (Williams, Cited in Griffths 1988, p. 145; see also Zientara, 1987) in support of a belief that women would freely enter the educational field, and subsequently the profession, as the 1980s advanced. During this decade, however, it became increasingly difficult to deny that this optimism was misplaced. The numbers of females undertaking undergraduate courses in the computer sciences stabilised at just over a fifth of each cohort through the 1980s and 1990s, and they were less likely to take them in the more prestigious or research-based universities (Woodfield, 2000). Tracy Camp’s landmark article “The Incredible Shrinking Pipeline” (1997), using data up to 1994, plotted the fall-off of women in computer science between one educational level and the next in the US. It noted that “a critical point” was the drop-off before bachelor-level study—critical because the loss of women was dramatic, but also because a degree in computer science is often seen as one of the best preparatory qualifications for working within a professional IT role1. The main aim of this article is to examine how the situation has developed since 1994, and within the UK context. It will also consider its potential underlying causes, and possible routes to improvement.


2019 ◽  
Vol 73 (3) ◽  
pp. 326-350 ◽  
Author(s):  
Etlyn J Kenny ◽  
Rory Donnelly

How do women, outnumbered and outranked, navigate work and careers in information technology? Only one in six information technology (IT) specialists in the UK is female. Such extreme male dominance potentially gives rise to a gender structure that affects women’s experiences of IT work. Using data from interviews with 57 technically skilled female IT professionals, we examine how women orient this gender structure and how they make sense of their gender identities as women working in IT. Our findings elucidate how the IT gender structure shapes women’s careers in this field of work. They reveal how women use their agency to assert notions of femininity into technical careers, disentangle narratives around whether women have unique and different (but less technically focused) strengths in IT and interface with ‘geek’ and ‘nerd’ identities to achieve successful IT careers. In doing so, they provide insight into how technical women continue careers within a structure that externalises them through gender norms. This understanding can be used to aid efforts to retain women within IT as well as other fields facing similar challenges.


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