Support Services Following a Shooting at School: Lessons Learned Regarding Response and Recovery

2013 ◽  
pp. 359-370
Keyword(s):  
Support Services ◽  
Lessons Learned ◽  
Response And Recovery

scholarly journals Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) Science and the CBRNE Science Medical Operations Science Support Expert (CMOSSE)

2019 ◽  
Vol 13 (5-6) ◽  
pp. 995-1010
Author(s):  
C. Norman Coleman ◽  
Judith L. Bader ◽  
John F. Koerner ◽  
Chad Hrdina ◽  
Kenneth D. Cliffer ◽  
...  
Keyword(s):  
Subject Matter ◽  
Systems Approach ◽  
Lessons Learned ◽  
Incident Management ◽  
Senior Managers ◽  
Preparedness Planning ◽  
Medical Response ◽  
Core Elements ◽  
Subject Matter Expertise ◽  
Response And Recovery

ABSTRACTA national need is to prepare for and respond to accidental or intentional disasters categorized as chemical, biological, radiological, nuclear, or explosive (CBRNE). These incidents require specific subject-matter expertise, yet have commonalities. We identify 7 core elements comprising CBRNE science that require integration for effective preparedness planning and public health and medical response and recovery. These core elements are (1) basic and clinical sciences, (2) modeling and systems management, (3) planning, (4) response and incident management, (5) recovery and resilience, (6) lessons learned, and (7) continuous improvement. A key feature is the ability of relevant subject matter experts to integrate information into response operations. We propose the CBRNE medical operations science support expert as a professional who (1) understands that CBRNE incidents require an integrated systems approach, (2) understands the key functions and contributions of CBRNE science practitioners, (3) helps direct strategic and tactical CBRNE planning and responses through first-hand experience, and (4) provides advice to senior decision-makers managing response activities. Recognition of both CBRNE science as a distinct competency and the establishment of the CBRNE medical operations science support expert informs the public of the enormous progress made, broadcasts opportunities for new talent, and enhances the sophistication and analytic expertise of senior managers planning for and responding to CBRNE incidents.

Planning for disaster resilience in rural, remote, and coastal communities: Moving from thought to action

2014 ◽  
Vol 12 (2) ◽  
pp. 105 ◽  
Author(s):  
Brenda L. Murphy, PhD ◽  
Gregory S. Anderson, PhD ◽  
Ron Bowles, PhD ◽  
Robin S. Cox, PhD
Keyword(s):  
Rural Communities ◽  
Planning Process ◽  
Lessons Learned ◽  
Coastal Communities ◽  
Disaster Resilience ◽  
Case Study Analysis ◽  
Planning Framework ◽  
Response And Recovery ◽  
Bridging Organization

Disaster resilience is the cornerstone of effective emergency management across all phases of a disaster from preparedness through response and recovery. To support community resilience planning in the Rural Disaster Resilience Project (RDRP) Planning Framework, a print-based version of the guide book and a suite of resilience planning tools were field tested in three communities representing different regions and geographies within Canada. The results provide a cross-case study analysis from which lessons learned can be extracted. The authors demonstrate that by encouraging resilience thinking and proactive planning even very small rural communities can harness their inherent strengths and resources to enhance their own disaster resilience, as undertaking the resilience planning process was as important as the outcomes.The resilience enhancement planning process must be flexible enough to allow each community to act independently to meet their own needs. The field sites demonstrate that any motivated group of individuals, representing a neighborhood or some larger area could undertake a resilience initiative, especially with the assistance of a bridging organization or tool such as the RDRP Planning Framework.

Adult Day Care

2013 ◽  
Author(s):  
Namkee G. Choi
Keyword(s):  
Social Workers ◽  
Support Services ◽  
Day Care ◽  
Lessons Learned ◽  
Cognitively Impaired ◽  
Adult Day Care ◽  
Day Care Centers ◽  
Care Services ◽  
Essential Services ◽  
Important Health

Adult day care centers provide important health, social, and support services for functionally and cognitively impaired adults and their caregivers. The adult day care services are underutilized, however, because of the shortage of centers, caregivers' lack of awareness of and resistance to using services, and the mismatch between the needs of potential consumers and their informal caregivers and the services provided by the centers. To foster and support the expansion of adult day care centers, lessons learned from national demonstration programs need to be disseminated, and social workers need to be trained to provide essential services at the centers.

From Emergency Response to Recovery: Multiple Impacts and Lessons Learned from the 2011 Van Earthquakes

2015 ◽  
Vol 31 (1) ◽  
pp. 527-540 ◽  
Author(s):  
Burcak Basbug Erkan ◽  
A. Nuray Karanci ◽  
Sibel Kalaycıoğlu ◽  
A. Tolga Özden ◽  
Idil Çalışkan ◽  
...  
Keyword(s):  
Disaster Management ◽  
Emergency Response ◽  
Support Services ◽  
Damage Assessment ◽  
Psychosocial Support ◽  
Lessons Learned ◽  
Multiple Impacts ◽  
Emergency Relief ◽  
Van Earthquakes ◽  
Temporary Accommodation

On 23 October 2011, and then on 9 November 2011, two earthquakes struck the province of Van in eastern Turkey. One month after the first earthquake, between 25 November and 27 November 2011, a reconnaissance team from the Middle East Technical University, Disaster Management Implementation and Research Center (METU DMC) visited the region. The team focused on disaster management activities such as emergency relief, damage assessment, psychosocial support, and economic impacts. Field observations and personal interviews concluded that deficits in mitigation led to shortcomings in the response and rehabilitation operations in Van. Although search and rescue activities were evaluated as satisfactory, there were problems in the organization of support services, temporary accommodation, and delivery of basic needs. This paper presents a reconnaissance report outlining the observations of the interdisciplinary team in the field. It suggests some policies for improvement in the disaster management system in the future.

Designing and Developing Exercises to Enhance Capability - A Meta Analytic View

2017 ◽  
Vol 2017 (1) ◽  
pp. 745-761
Author(s):  
Geeva Varghese ◽  
Thomas Coolbaugh
Keyword(s):  
Oil Spill ◽  
Meta Analysis ◽  
Lessons Learned ◽  
Small Scale ◽  
Timely Manner ◽  
Exercise Programs ◽  
Oil Spill Response ◽  
Response And Recovery ◽  
Response Organization ◽  
After Action Reviews

ABSTRACT A robust preparedness framework is essential to maximize response effectiveness and safeguard success. Exercises are an integral part of oil spill preparedness and emergency management. Exercises enhance the capability of an organization to respond by validating plans and procedures and seeking affirmations on assumptions and stakeholder expectations. Since planning and preparing for exercises can be costly and time consuming, it is important that lessons learned are accurately captured, widely communicated and implemented in a timely manner so that they can lead to measurable improvements in the way we prepare and respond to incidents. On average, international Oil Spill Response Organizations (OSRO) may be involved in thirty to forty oil spill response exercises in a given year, ranging from small scale exercises testing communication between various stakeholders to highly complex, multi-agency, multi-jurisdictional scenarios. Participation in multiple exercises in various capacities ranging from planning, designing and facilitation to participation, performance and capability assurance as an Oil Spill Response Organization, presents varied opportunities to view and analyze exercises from both ends of the spectrum, as a planner as well as a participant. A meta-analysis of these exercises offers a unique opportunity to systematically identify recurring areas for improvement and to examine new avenues to explore and test capabilities with operators who have established robust exercise programs. A key outcome of this would be to translate learnings into important enhancements for industry’s collective response and preparedness capability. This paper presents a meta-analysis view of recent OSRO-industry exercises with a focus on a comparative assessment of specific After Action Reviews (AAR). The purpose is to identify common themes in terms of lessons learned and areas for improvement, especially when designing and planning future exercises. It also considers whether exercises have evolved to incorporate changing response capabilities and realistically testing any increased information requirements of the stakeholder community. Finally, it will also examine how successfully companies have sought out emerging technologies that will positively impact preparedness, response and recovery. It is anticipated that the recommendations put forward from this meta-analysis will assist operators in realizing the full benefits of the time and effort invested in exercise programs.

scholarly journals Research evaluation support services in biomedical libraries

2018 ◽  
Vol 106 (1) ◽  
Author(s):  
Karen Elizabeth Gutzman ◽  
Michael E. Bales ◽  
Christopher W. Belter ◽  
Thane Chambers ◽  
Liza Chan ◽  
...  
Keyword(s):  
Biomedical Research ◽  
Support Services ◽  
Research Evaluation ◽  
Clinical Care ◽  
The United States ◽  
Lessons Learned ◽  
Research Libraries ◽  
Group Of Seven ◽  
Service Models ◽  
Paper Review

Objective: The paper review provides a review of current practices related to evaluating support services reported by seven biomedical and research libraries.Methods: A group of seven libraries from the United States and Canada described their experiences with establishing evaluation support services at their libraries. A questionnaire was distributed among the libraries to elicit information as to program development, service and staffing models, campus partnerships, training, products such as tools and reports, and resources used for evaluation support services. The libraries also reported interesting projects, lessons learned, and future plans.Results: The seven libraries profiled in this paper report a variety of service models in providing evaluation support services to meet the needs of campus stakeholders. The service models range from research center cores, partnerships with research groups, and library programs with staff dedicated to evaluation support services. A variety of products and services were described such as an automated tool to develop rank-based metrics, consultation on appropriate metrics to use for evaluation, customized publication and citation reports, resource guides, classes and training, and others. Implementing these services has allowed the libraries to expand their roles on campus and to contribute more directly to the research missions of their institutions.Conclusions: Libraries can leverage a variety of evaluation support services as an opportunity to successfully meet an array of challenges confronting the biomedical research community, including robust efforts to report and demonstrate tangible and meaningful outcomes of biomedical research and clinical care. These services represent a transformative direction that can be emulated by other biomedical and research libraries.

scholarly journals Adaptation of Student Support Services Considering Covid‑19: Adjustments, Impact, and Future Implications

2021 ◽  
Vol 9 (1) ◽  
pp. 157-166
Author(s):  
Munita Dunn‑Coetzee ◽  
Elmien Sinclair ◽  
Marcia Lyner-Cleophas ◽  
Jaco Brink ◽  
Marquard Timmey ◽  
...  
Keyword(s):  
Personal Growth ◽  
Support Services ◽  
Lessons Learned ◽  
Student Relationships ◽  
Supportive Environment ◽  
Global Pandemic ◽  
Challenges And Opportunities ◽  
Practical Reality ◽  
Reflective Practitioners ◽  
Continuous Support

The global pandemic caused by Covid‑19 has impacted every facet of our lives and challenged service delivery to students within Higher Education Institutions (HEIs). The Centre for Student Counselling and Development (CSCD) at Stellenbosch University (SU), South Africa, is situated within the Division of Student Affairs (DSAf) and the centre’s reflective practitioners had to respond to the challenge of altering services to ensure continuous support to the SU community. The CSCD aims to provide the SU community with psychological, developmental and support services, with the focus on critical engagement, advocacy, personal growth, and optimising graduate potential. The CSCD has been functioning virtually since mid-March 2020. Each of the Centre’s five units had to respond to both the challenges and opportunities to adhere to social distancing and to accommodate students who did not have access to online devices. All support sessions – whether it be academic, social justice, career, social work, psychotherapy, crisis management, with individuals or with groups – had to be done virtually or via telephone. This depended on a student’s choice and practical reality in terms of space, privacy, and connectivity. This article aims to firstly share the risks and opportunities of rapidly shifting to an online supportive environment, as well as how each unit within the centre had to adjust its functioning to ensure minimum impact on student relationships and interactions. It secondly aims to portray the implications the rapid shift had on the centre’s practitioners and the lessons learned during the process. Sharing these lessons might empower other HEIs in Africa too. Lastly, considering the imperative shift to online functioning caused by the Covid‑19 pandemic, this article concludes with a discussion on the implications for the future functioning of the CSCD.

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