Student Support and Transition Through a Buddy Programme to Foster Social Integration

The University of Pretoria (UP) began offering formal academic student support in 2011 when the first faculty student advisor (FSA) was appointed. Although many more FSAs were subsequently appointed, assistance to all the students in need of support remained insufficient. However, financial assistance through the collaboration grant received from the Department of Higher Education and Training in 2018 made it possible to explore new areas of support. The UP was able to pilot four innovations due to the availability of additional funds. These included generic workshops across faculties; the creation of a hub in the library, which served as a common contact point for students requiring assistance; the appointment of peer advisors; and a Buddy Programme for first-year students. This article explains the Buddy Programme as perceived by the senior students who mentored the first-year students. The mentors are known as “big buddies”. Our work on this programme is based on Tinto’s (1975) ideas about social integration. The Buddy Programme was introduced to assist first-year students in their transition from school to university life. This paper highlights the challenges that first-year students faced and it explains how the concepts could become institutionalised once university activities have been normalised in the post-pandemic future.

The Development of Academic Advising to Enable Student Success in South Africa

Universities promote social justice by improving student success; a university degree is one of the most powerful tools to change the economic prospects of students, their families, and communities. For students to succeed, it is vital that they are connected to the wide range of support services in a meaningful way. Unfortunately, many students (especially first-generation students) find it difficult to connect to university environments that are complex and that are often not optimally coordinated. International and national research show that academic advising plays a critical role in improving student engagement and success by facilitating better coordination and integration of support. Academic advising provides students with relevant information, facilitates their conceptual understanding of the university, and allows students the opportunity to form a meaningful relationship with the institution through an advisor and by means of various advising initiatives. This paper shares international perspectives on the critical importance of academic advising for student success. Building on these perspectives, we reflect on the development of academic advising in South Africa and on its potential for enhancing student success in our context. We provide an institutional perspective by sharing the journey of the University of the Free State. In doing so, we show the positive impact of advising before and during the pandemic and we conclude with lessons for the future of academic advising in the South African context.

Advisors’ Perceptions of the Value of Advising Students During the COVID-19 Pandemic: A Case Study at a South African University

Traditional advising responsibilities are shifting to include a holistic, learning-based and developmental approach that favours advising of the entire university experience. A dearth of systematic empirical evidence exists on advisors’ perceptions of the value of advising students during the COVID-19 pandemic in the South African context. The purpose of this study is to elucidate advisors’ perceptions of the complexity and challenges inherent in their responsibilities during the pandemic. This case study draws on a qualitative research design; it is based on semi-structured in-depth interviews undertaken with nine advisors in 2020. The central research questions posed in this study are: how do advisors describe their perceptions of their responsibilities within the COVID-19 pandemic, and how might these contribute to future practices? The findings indicate that advising during the pandemic has transcended the typical transactional dissemination of information to include addressing contextual environmental and resource challenges, social justice imperatives, emergency remote learning, asynchronous advising challenges and data-informed advising. These responsibilities have encompassed a holistic approach to advising and to getting to know students as ‘whole people’. Adjustments and transitions to emergency remote learning have highlighted social inequalities in access to data, to internet and electricity connectivity, which have served as impediments to students’ learning, and to educational experiences. Some home environments were not conducive to studying but necessitated doing household chores and herding cattle. The findings also indicate that an institution’s advising delivery model should enhance advisors’ abilities to perform their responsibilities. A network of cascaded responsibilities that incorporates greater involvement of lecturers in advising could contribute to a shared responsibility between lecturers and central, faculty and peer advisors. Insights gained may lead to a more nuanced understanding of advisors’ responsibilities as they relate to student learning and to the overall educational experience to promote retention and student success in a post-pandemic era.

Developing Mindsets: A Qualitative Study among First-Year South African University Students

This article reports on a qualitative study that evaluated first-year students’ lived experiences of attending a 12-week student support programme focused on fostering mindsets. Participants included 545 first year Engineering students enrolled for academic studies at a South African university. All participants completed qualitative narrative sketches depicting their experiences. A random sample of 300 students’ narrative sketches was included as data in the qualitative study. The data were analysed using thematic analysis, and Dweck’s theory on mindsets served as the theoretical lens through which the data were interpreted. The results indicate that the majority of students experienced significant personal growth from attending the student support programme. Additionally, the findings point to the relevance and importance of offering student support programmes focused on exploring mindsets to first-year students. The results of this exploratory study suggest that mindset theory should be considered as an essential component when advising first-year South African Engineering students. Furthermore, we make a case for the relevance of positive psychology-based development programmes for first-year students.

Merging Academic and Career Advising to Offer Holistic Student Support: A University Perspective

Higher education in South Africa has focused extensively on widening access to further inclusivity and to economic development. However, as students need to persist and succeed in their studies, access alone is not enough. Furthermore, the responsibility of higher education to help students succeed does not end with graduation; institutions need to produce graduates who are ready to enter the labour market. Therefore, it is important to integrate career information and concepts into these practices when conceptualising holistic academic advising. Since academic advising is still developing as a professional practice in the South African context, no clear, practical framework has been used uniformly at universities. Career advice is also not necessarily integrated into academic advising in a conscious manner. This may result in students who are struggling to integrate all the academic and career information provided to make informed decisions regarding their studies and career paths. This paper argues that the 3-I Process is an appropriate framework for the integration of career and academic advising in the South African context. In this case study, we draw from the experiences of nine advisors from the central advising office, faculties, and the career office at the University of the Free State to understand the extent to which they have been incorporating the elements of the 3-I Process into their existing academic advising practices and how they view the possibilities of following a more integrated approach. We also map how the framework can be adapted to the broader South African context to inform and develop more holistic and professionalised advising practices, as well as to contribute towards students’ success beyond university.

Pathways of Electoral Clientelism in University Student Elections in Ghana: An Exploratory Study

Recent studies on student politics and governance have shown that electoral clientelism (EC) in university student elections is often facilitated by clientelist relations between student leaders and political parties. However, there is a dearth of empirical research investigating the various forms of electoral clientelism, as manifested through vote-buying practices in campus electoral politics in African universities. This article, therefore, investigates the multifaceted and changing dynamics of vote-buying in student electoral processes in Ghanaian universities. The study adopted a qualitative approach based on semi-structured interviews with 15 student leaders, 4 university staff working with student leadership, and 4 focus group interviews involving students at the University of Ghana and Kwame Nkrumah University of Science and Technology. From our finding, we argue that electoral clientelism takes place in five crucial ways in university student elections in Ghana. These include the provision of direct cash payments, exchanging electoral support for student government positions and appointments, provision of food and beverage consumables, award of student-related business contracts, and provision of educational materials and souvenirs.

A Critical Review of the Adopted Academic Advising Approaches at the Durban University of Technology: Unpacking its Strengths and Challenges

This paper offers a critical review of the adopted academic advising strategies at the Durban University of Technology. It is worth acknowledging that academic advising as a scholarly practice is in its developmental stage at South African tertiary institutions. The paper draws on the experiences of the authors as academic advisors to reflect on the strengths and challenges of the practices of academic advising. It interrogates and analyses the authors’ experiences vis-a-vis the extant literature on academic advising practices. In this way, the paper engages and advances best practices while simultaneously contributing to the body of literature on academic advising in South Africa.

Exploring the Role of the Student Affairs Office in Enhancing the Cultural and Social Experiences of International Students in China

Many universities are hosting and enrolling international students as an important aspect of their internationalisation mission of higher education. However, many international students experienced significant problems adjusting into a host culture and social milieu. Informing this qualitative study were 45 international students in a top-tier comprehensive research university in Southeast China. The study focuses on the experience of international students towards the role played by international Fu Da Yuans (Counsellors) in enhancing the students’ cultural and social experiences at the university. The results indicate that the four most significant adjustment issues for international students are the language challenges, social interaction with Chinese students, cultural orientation programmes, and counselling services for international students. Building on the U-Curve adjustment theory (Oberg, 1960), the study revealed the importance of international Fu Da Yuans to provide cultural and social support to international students for easy adjustment into a new culture and social setting. The study bears practical implications to providing international Fu Da Yuans with important insights that can help to create an environment conducive to enhancing the cultural and social experiences of international students.