Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing

2019 ◽  
pp. 53-66
Author(s):  
Ljubica Knezevic Cvelbar ◽  
Bettina Grün ◽  
Sara Dolnicar
2016 ◽  
Vol 25 (7) ◽  
pp. 921-934 ◽  
Author(s):  
Ljubica Knezevic Cvelbar ◽  
Bettina Grün ◽  
Sara Dolnicar

2017 ◽  
Vol 11 (1) ◽  
pp. 1101-1110
Author(s):  
Manuela Liliana Mureşan ◽  
Bogdan Cristian Chiripuci ◽  
Puiu Nistoreanu

AbstractSustainable tourism should be achieved in a balanced environment with standards that guarantee the preservation of ecological balance and prevent overuse of resources, pollution and other negative environmental impacts. In Romania, the tourism as social and economic phenomenon integrates in the unitary economy of the country having the necessary conditions for enhanced development and optimization of the tourism fund’s explotation. This paper aims to highlight different perspectives to relaunch tourism services and will be the identification of factors which contributing to the sustainability of the tourism business. In addition, there will be comparisons of competitiveness in travel and tourism sector in countries such as Bulgaria, Czech Republic, Hungary and Romania.


2020 ◽  
Vol 12 (21) ◽  
pp. 9113
Author(s):  
Jorge Rojo-Ramos ◽  
Rubén Martín-Carmona ◽  
Carmen Galán-Arroyo ◽  
Fernando Manzano-Redondo ◽  
Miguel Ángel García-Gordillo ◽  
...  

The practice of sports activities related to nature and the environment is a social and tourist phenomenon that is increasingly popular. In this paper, we aim to find and analyze the sociodemographic characteristics of tourists who take trips in order to find and enjoy trekking opportunities. Thus, it seeks to facilitate the design of offers of more sustainable activities aimed at this public which contribute to the development of an efficient tourism model to preserve the environment. The research has been carried out by analyzing the data obtained from the travel file of the Resident Tourism Survey of the National Statistical Institute for 2019. The profile of the trekking tourist in Spain is Spanish, married, lives as a couple, and very well educated. Participants are usually busy and use their car, other private vehicles, or destination-provided transportation. They tend to stay in the homes of family, friends, or their employer on their trips. This information is relevant for the design of sustainable tourism products since by knowing the priorities of this profile of tourists, more sustainable activities can be elaborated and better development and protection of the environment can be achieved.


2020 ◽  
Vol 3 (1) ◽  
pp. 43-53
Author(s):  
I Ketut Gde Suarnatha ◽  
Ida Bagus Wyasa Putra

Sociological study of local MSMEs in facing various obstacles in their growth and development and juridical studies related to the legal basis underlying the need to strengthen the competitiveness of local MSMEs in Bali. This research aims to analyze the factors that affect the competitiveness of local micro, small and medium enterprises (MSMEs) in organizing the trade in tourism services in Bali. This research used is normative research method. This research uses several approaches including: conceptual approach, philosophical approach and analytical approach. The results of this study showed that the formulation of strengthening the competitiveness of local micro, small and medium enterprises (MSMEs) in organizing the tourism services trade in Bali is based on the principle of fair efficiency and the principle of subsidarity so that local MSMEs can become new entities that reflect the philosophy of Tri Hita Karana and have strong competitiveness realize sustainable tourism. It is recommended to the Provincial Government of Bali, to make efforts to crystallize the value of local wisdom that can be applied as the identity of local MSMEs, so that there are formal standards in determining local MSMEs as a new entity in the economic world.


2018 ◽  
Vol 1 (1) ◽  
pp. 333
Author(s):  
Achmad Sjafii ◽  
Ni Made Ida Pratiwi

In local autonomy era to achieve target of tourism development is required a strategy through policies and steps that must be implemented continuously. This policy is defined as a guide in conduct tourism both national and regional level. This paper is intended to explain the policy of East Java government in developing sustainable tourism. This qualitative research used literature approach. The data analysis used descriptive analysis. The results of this literature study showed that sustainable tourism development in the region has three dimensions, namely economic, socio-cultural, and environment. These dimensions are based on the principle of justice that not only benefits the present generation, but also future generations. In addition, important factor in the development of tourism is the supervision of standards and quality of tourism services.


Author(s):  
Ruslana Dugar-Zhabon

The article deals with experience of Spain supply of tourism services based on principle of sustainable development


Author(s):  
Jiong Yan ◽  
Anne Kathrin Zschiegner ◽  
Jianchao Xi ◽  
Jan Barkmann ◽  
Rainer Marggraf

2020 ◽  
Vol 29 (3) ◽  
pp. 471-482
Author(s):  
Olena V. Dzyad ◽  
Viktoriia Y. Redko ◽  
Nataliya O. Krasnikova ◽  
Olga G. Mihaylenko ◽  
Yuliya N. Stasiuk

The article observes the relevance and substantiates the need to raise the problem of tourism development in the countries of the Black Sea region (Turkey, Ukraine, the Russian Federation, Georgia, Romania and Bulgaria) on the basis of sustainability. Systematization of approaches to the definition of «sustainable development of tourism», «sustainable tourism» and «tourism constancy» has conditioned the elaboration of a sustainable tourism development model, the elements of which are the needs of tourists, tourism resources, tourism services, types of tourism, tourism activities, subjects - tourist, tourist enterprise, destinations and the state (management). It was determined that the achievement of sustainable tourism development in the country should be evaluated from the standpoint of meeting the needs of tourists and considering the factors such as security, sustainable tourism services, economic and environmental sustainability, socio-cultural sustainability, the country’s basic sustainaility and political and regulatory constancy. During the study, the needs of the tourist were identified (cognition, recognition and his acceptance of the cultural, historical, national heritage of the destination, the development of spiritual potential and self-development), which act as a driving force for the growth of demand for sustainable types of tourism. It was found that satisfying the physiological needs of a tourist, his staying in a safe environment, confirming his social, professional, family status is associated with mass tourism, and does not fully contribute to the achievement of sustainable development goals. It is determined that the development of tourism in the Black Sea countries is characterized by a high loading on tourist facilities and irregular tourist flows, the irrational use of natural resources, and the continuous expansion of infrastructure that allows only fragmentary observance of the principles of sustainable development . To assess the sustainability of tourism in the countries of the region, we used the author’s methodology for ranking the factors of the tourism sustainability index. Calculations demonstrated that the most important factors for tourists in the Black Sea region are the factor of safety, tourism services and the basic state of stability of the country, which is based on the level of food technology usage; the presence of harmful industries in the country; unemployment rate in the country; the importance of tradition in everyday life; international openness safety factors, tourist services and the basic condition of stability of the country. Environmental sustainability and a sociocultural strategy have a moderate impact. In the ranking of the countries of the Black Sea region according to the calculated tourism sustainability index, Georgia took the first place, and Ukraine received the lowest indicator. By the method of cluster analysis, the countries of the Black Sea region were combined into three clusters. The first cluster was formed by Turkey - a country that has a developed system of mass tourism and actively contributes to its reorientation continuously. The second cluster includes Bulgaria, Romania and Georgia, which combine the processes of active development of traditional and sustainable tourism. In the third cluster, which includes Russia and Ukraine, the development of tourism on the principles of sustainability practically does not occur.


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