Government Service

2021 ◽  
pp. 609-638
Author(s):  
John S. Phillips
Keyword(s):  
2008 ◽  
Vol 5 (2) ◽  
pp. 15
Author(s):  
Maniam Kaliannan

The quest to improve the government service delivery is becoming an important agenda for most governments. The introduction oflCT in the public sector especially E-Government initiatives opens up a new chapter in the government administration throughout the world. Governments have deployed ICT to serve their citizens in an efficient and effective manner. This paper presents an empirical investigation of Malaysian government's e-Procurement initiative (locally known as e-Perolehan). The aim of the paper is to examine factors that influence the current and future use of the system within the supplier community. These factors are grouped in three perspectives, (i) organizational perspective; (ii) technological perspective; and (Hi) environmental perspective. The general consensus amongst both the buyer and seller communities is that e-procurement will become an important management tool to enhance the performance of supply chain especially in the public sector. However, before this occurs, the findings suggest that several issues must be addressed by the relevant authorities in light of the three perspectives as mentioned above, to improve the procurement process at the federal government level.


2019 ◽  
Vol 5 (1) ◽  
pp. 48-54
Author(s):  
Dicky Yudha Handika ◽  
Rahmat Mulyana ◽  
Nia Ambarsari

Dalam mendukung program pemerintah yaitu Sistem Pemerintahan Berbasis Elektronik (SPBE), Dinas Pariwisata dan Kebudayaan Kabupaten Bandung Barat (Disparbud KBB) khususnya pada fungsi Kepegawaian Umum dan Bina Budaya diupayakan dapat menyelaraskan antara layanan bisnis dan layanan teknologi informasi dalam melakukan perubahan dari segi layanan internal maupun publik dalam mengembangkan potensi kebudayaan dan pariwisata untuk meningkatkan perekonomian masyarakat Kabupaten Bandung Barat. Enterprise Architecture (EA) menjadi jawaban sebagai pengembangan rancangan dokumentasi blueprint TI. Perancangan EA pada penelitian ini menggunakan kerangka kerja TOGAF ADM untuk memenuhi kebutuhan pengembangan sistem melalui Phase C: Information System Architecture (Data Architecture & Application Architecture). Metode analisis dokumen, wawancara dan observasi dilakukan dalam menunjang pencaharian kebutuhan informasi organisasi selama pengembangan EA. Adapun hasil yang didapatkan berupa solusi integrase proses data dan aplikasi melalui teknologi Government Service Bus (GSB).


Author(s):  
Nils Brunsson

This chapter continues to analyze the relationship between decision and action using a case study on Swedish Rail (Statens Järnvägar, SJ). In February 1987, the board of directors of SJ met to consider a plan drawn up by an international consultancy company to implement a radical reform, the ‘New SJ’. The basic idea was to make the company more businesslike. SJ was to be run as a company and not as a government service, and its corporate aim was to be a profitable business. The chapter addresses the question of why reforms may be difficult to implement. It suggests that there are certain fundamental and common characteristics of administrative reforms which make them difficult to implement by nature.


Author(s):  
Michael D. Metelits

The Arthur Crawford Scandal explores how nineteenth century Bombay tried a British official for corruption. The presidency government persuaded Indians, government officials, to testify against the very person who controlled their career by offering immunity from legal action and career punishment. A criminal conviction of Crawford’s henchman established the modus operandi of a bribery network. Subsequent efforts to intimidate Indian witnesses led to litigation at the high court level, resulting in a political pressure campaign in London based on biased press reports from India. These reports evoked questions in the House of Commons; questions became demands that Indians witnesses against Crawford be fired from government service. The secretary of state for India and the Bombay government negotiated about the fate of the Indian witnesses. At first, the secretary of state accepted the Bombay government’s proposals. But the press campaign against the Indian witnesses eventually led him to order the Government of India, in consultation with the Government of Bombay, to pass a law ordering those officials who paid Crawford willingly, to be fired. Those whom the Bombay government determined to be extorted were not to be fired. Both groups retained immunity from further actions at law. Thus, Bombay won a victory that almost saved its original guarantee of immunity: those who were fired were to receive their salary (along with periodic step increases) until they reached retirement age, at which time they would receive a pension. However, this ‘solution’ did little to overcome the stigma and suffering of the fired officials.


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