The Impact of Different Public Contracting Management Models on the Inputs and Outcomes of Local Public Services

2017 ◽  
Vol 15 (1) ◽  
pp. 19-41 ◽  
Author(s):  
Jongsun Park ◽  
Youngmin Oh
Keyword(s):  
Local Governments ◽  
Public Services ◽  
Empirical Studies ◽  
Local Public Services ◽  
Management Models ◽  
Public Contracting ◽  
Service Outcomes ◽  
Part Time ◽  
Competitive Contracting ◽  
The Impact

Many empirical studies have found that local public contracting reduces the inputs and outcomes of public services. However, few studies have examined what factors are associated with such inputs and outcomes. To address the limitation, this study conceptualizes two competing contracting management models (competitive and cooperative) and empirically tests the associations between these contracting approaches and service inputs and outcomes. The findings report that while local governments using competitive contracting elements have lower service inputs through reduced local operating expenditures and part-time employment; cooperative contracting elements do not necessarily produce enhanced service outcomes.

Commercialization of Local Public Services

2016 ◽  
pp. 132-150
Author(s):  
Beatriz Cuadrado-Ballesteros ◽  
Isabel María García-Sánchez ◽  
Jennifer Martínez-Ferrero
Keyword(s):  
Local Governments ◽  
Public Services ◽  
Left Wing ◽  
Fiscal Illusion ◽  
The Public ◽  
Local Public Services ◽  
Services Delivery ◽  
Legal Limits ◽  
Fiscal Pressure ◽  
Public Revenues

The most important reason to decentralise the public services delivery is to make the citizens' needs better known by the local governments, so it follows to act more efficiently to their satisfaction. Nonetheless it has been found an opportunistic use of these agencies to avoid legal limits on indebtedness imposed on sub-national administrations, generating fiscal illusion. Accordingly, the aim of this study is to analyse the effect of the functional decentralisation processes on public revenues and financing. The results show that the use of decentralisation process, especially companies are created by left-wing political parties in order to raise more income from commercialization of public services. It was also found that these practices are strongly linked to the municipality's fiscal pressure.

Co-creation in Local Public Services Delivery Innovation: Slovak Experience

2015 ◽  
Vol 13 (3) ◽  
pp. 521-535 ◽  
Author(s):  
Beata Mikusova Merickova ◽  
Juraj Nemec ◽  
Mária Svidroňová
Keyword(s):  
Local Government ◽  
Local Governments ◽  
Public Services ◽  
Negative Attitudes ◽  
Local Public Services ◽  
Services Delivery ◽  
Social Innovations ◽  
Local Government Level ◽  
Original Survey

The new approaches to the delivery of local public services include co-creation. In this paper, we focus on two local public service delivery actors: local governments and civil society. Our objective is to identify different types of co-creation in social innovations and the relevant drivers and barriers that account for the success or failure of co-creation processes at the local government level in Slovakia, focusing on the fields of welfare and the environment. The main findings of our analysis are that co-created innovations are mostly initiated by non-governmental actors, and that most local governments have neutral or even negative attitudes to co-created innovations. We provide a positive case study, in which the local government was open to co-creation, and public services were provided in an alternative way. Our study uses a qualitative approach and is based on original survey data from our own research, conducted mainly within the ‘Learning from Innovation in Public Sector Environments’ (LIPSE) research project.

Assessment of Financial Capabilities of Local Governments in EU Countries for the Development of Local Public Services

2016 ◽  
Vol 14 (3) ◽  
pp. 379-397 ◽  
Author(s):  
Martina Halásková ◽  
Renata Halásková
Keyword(s):  
Local Government ◽  
Local Governments ◽  
Public Services ◽  
Social Protection ◽  
Government Expenditure ◽  
Government Expenditures ◽  
Public Expenditures ◽  
Local Public Services ◽  
Local Government Expenditure ◽  
Local Government Expenditures

Local financing in advanced countries enables local governments to assess real local priorities as well as limitations. The present paper deals with financial capabilities of local governments for the development of public services, local government expenditure and fiscal expenditure decentralization in the EU28. By use of cluster analysis, local public expenditures are assessed by selected COFOG functions, as % of total local government expenditures in years 2010-2013. The results proved the largest differences in the set of countries in local government expenditures on social protection and the smallest differences in local expenditures on recreation and cultures, housing and community amenities.

Citizens and expatriates satisfaction with public services in Qatar – evidence from a survey

2019 ◽  
Vol 46 (3) ◽  
pp. 326-337
Author(s):  
Nada Abdelkader Benmansour
Keyword(s):  
Public Services ◽  
Empirical Studies ◽  
Content Type ◽  
Face To Face ◽  
Citizen Satisfaction ◽  
The Public ◽  
Local Public Services ◽  
Level Of Satisfaction ◽  
Determinants Of Satisfaction ◽  
Positive Feelings

Purpose The purpose of this paper is to analyze citizens’ and expatriates’ satisfaction with public service delivery in Qatar, one of the world’s highest per capita incomes countries. Design/methodology/approach The author uses a 2017 survey conducted in Qatar among both Qatari and expatriates’ respondents. The scientifically grounded sample consisted of 1,356 respondents, who were 18 years of age and older. The data were collected through a face-to-face survey. The focus was on citizen satisfaction with basic public services such as education, health, roads and infrastructure, water and electricity and government services. The author uses logit and regression analysis to estimate the determinants of satisfaction. Findings Expatriates hold more positive feelings about local public services than citizens. The highest levels of satisfaction are with government offices and the lowest levels of satisfaction are with independent schools. The dispersion by municipality is less significant as there is no municipality where citizens and expatriates are totally satisfied with all the public services provided. Research limitations/implications Qatar has one of the fastest population growth and highest migrant population which makes the question of the satisfaction with public services unique. And, since the blockade on Qatar in May 2017 and the environment of economic restriction, the issue becomes even more critical. Originality/value Until now, there have been no empirical studies published analyzing the level of satisfaction with public services in Qatar for citizens and for expatriates.

scholarly journals Local open government: opportunities and challenges in terms of impact and participation.

2019 ◽  
Vol 11 (2) ◽  
pp. 119-132
Author(s):  
Renato Manuel Berrino Malaccorto ◽  
Maricel Lonati
Keyword(s):  
Quality Of Life ◽  
Citizen Participation ◽  
Local Governments ◽  
Public Services ◽  
The State ◽  
Government Policies ◽  
Open Government ◽  
Local Dimension ◽  
The Impact

Through this reflection we propose to investigate and explore the possibilities offered by the implementation of open government policies in the local dimension, focusing particularly on: 1) the impact generated by open government initiatives in the improvement of processes, delivery of public services and quality of life of citizens; 2) the potential of these tools to advance in opening policies that involve the different branches of the State; 3) the possibilities offered by closeness in local governments to encourage and diversify citizen participation, and to empower the community as a driver of innovation; 4) the lessons and challenges that the implementation of these tools leave in subnational governments.

Sociological analysis of the factors influencing citizens' attitudes to local governments in Ukraine

2021 ◽  
pp. 105-115
Author(s):  
OLGA BUROVA
Keyword(s):  
Local Governments ◽  
Voting Behavior ◽  
Public Services ◽  
Well Being ◽  
Local Administration ◽  
Local Authorities ◽  
Local Public Services ◽  
Wide Range ◽  
Ukrainian Society

The paper focuses on the main factors forming public attitudes towards local authorities in Ukraine. The way that a person thinks and feels about a particular politician, an elected official or a local administration largely determines his/her voting behavior ― hence the relevance of the research topic. Local governments are responsible for delivering a wide range of services to citizens; therefore, it makes sense to analyze the citizens’ satisfaction with the quality of (and access to) certain services and compare these figures with the overall attitude to local authorities (which can correspond to a respondent’s evaluation of the authorities’ work in general). The findings of a recent (September–October 2020) nationwide survey titled “Ukrainian society: Monitoring social changes” will constitute an empirical basis for the analysis. The survey, which is annually conducted by the Institute of Sociology of the National Academy of Sciences of Ukraine, involves measuring respondents’ satisfaction with a number of items related to the performance of local governments (with regard to the respondent’s place of residence). These items include utility service quality, road conditions, the availability of playgrounds and sports facilities, the work of a local police department, the availability and quality of services provided by preschools and schools, the quality of healthcare services, etc., as well the ability of local authorities to respond to the demands of ordinary citizens. The survey participants are also asked to evaluate the work of a local administration or a city/town mayor. The data of “Ukrainian society” for the year 2020 show that the majority of this country’s population felt totally or partially dissatisfied with local public services (except for those offered by preschools and schools), and they did not consider local governments responsive to people’s demands either. Besides, many respondents gave a negative evaluation to the overall work of local administrations. Drawing upon these data, the author concludes that there is a link between a person’s satisfaction or dissatisfaction with the quality of local public services and his/her positive or negative attitude towards the local authorities. It is suggested that the obtained results be taken into account when analyzing other aspects concerning local governments (e. g. a respondent’s trust in governmental institutions), especially if the respondent is not inclined to express his/her opinion openly. Special attention is also given to resident surveys as a tool for improving the well-being and quality of life for citizens and communities.

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