scholarly journals PENGEMBANGAN INSTRUMENT PENGUKURAN KUALITAS LAYANAN PERGURUAN TINGGI: SISTEMATIC LITERATURE REVIEW PADA PUBLIKASI INTERNASIONAL

SEMINASTIKA ◽  
2021 ◽  
Vol 3 (1) ◽  
pp. 166-176
Author(s):  
Saiful Ghozi ◽  
Hilmansyah
Keyword(s):  
Literature Review ◽  
Systematic Literature Review

Sejalan dengan semakin tingginya kesadaran kebutuhan layanan pendidikan tinggi masyarakat, perhatian terhadap isu kualitas layanan perguruan tinggi kini juga semakin meningkat. Agar perguruan tinggi bisa survive dalam kompetisi antar perguruan tinggi, maka perguruan tinggi harus mengetahui dan menyadari persepsi kepuasan layanan institusi perguruan tinggi. Penelitian ini merupakan kajian literatur sistematis (systematic literature review) terhadap dimensi kualitas pelayanan perguruan tinggi di publikasi internasional. Kajian literatur ini dilakukan terhadap database penerbit internasional bereputasi (Emerald; Willey; Springer; Francis & Taylor; Sage publishing) dalam rangka menemukan trend global dalam menentukan dimensi kualitas pelayanan perguruan tinggi sesuai konteksnya. Studi ini bertujuan memberikan arah pengembangan pelayanan institusi perguruan tinggi di Indonesia agar dapat mengikuti trend global. Dari hasil analisis systematic literature review dihasilkan 11 pengembangan konseptual model pengukuran kualitas layanan perguruan tinggi. Kesebelas konsep dimensi tersebut paling banyak ditemukan di database Emerald. Penelitian kedepan masih terbuka untuk mengembangkan dimensi konseptual yang otentik sesuai karakteristik perguruan tinggi dan melibatkan perspektif pengguna layanan yang semakin luas.

Measuring Creativity in College Students: A Systematic Literature Review (2003-2012)

2014 ◽  
Author(s):  
Heather T. Snyder ◽  
Maggie R. Boyle ◽  
Lacey Gosnell ◽  
Julia A. Hammond ◽  
Haley Huey
Keyword(s):  
College Students ◽  
Literature Review ◽  
Systematic Literature Review

Recommendations for male-friendly individual counseling with men: A qualitative systematic literature review for the period 1995–2016.

2018 ◽  
Vol 19 (4) ◽  
pp. 600-611 ◽  
Author(s):  
Nathan Beel ◽  
Carla Jeffries ◽  
Charlotte Brownlow ◽  
Sonya Winterbotham ◽  
Jan du Preez
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Individual Counseling

Mental health care for rural veterans: A systematic literature review, descriptive analysis, and future directions.

2017 ◽  
Vol 41 (3) ◽  
pp. 222-233 ◽  
Author(s):  
David J. Bumgarner ◽  
Elizabeth J. Polinsky ◽  
Katharine G. Herman ◽  
Joanne M. Fordiani ◽  
Carmen P. Lewis ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Literature Review ◽  
Mental Health Care ◽  
Systematic Literature Review ◽  
Descriptive Analysis ◽  
Future Directions

Veterans Affairs and the Department of Defense mental health apps: A systematic literature review.

2019 ◽  
Vol 16 (2) ◽  
pp. 196-207 ◽  
Author(s):  
Christine E. Gould ◽  
Brian C. Kok ◽  
Vanessa K. Ma ◽  
Aimee Marie L. Zapata ◽  
Jason E. Owen ◽  
...  
Keyword(s):  
Mental Health ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Department Of Defense ◽  
Veterans Affairs ◽  
Health Apps

A Systematic Literature Review of the EFQM Excellence Model from 1991 to 2019

1970 ◽  
Vol 2 (2) ◽  
pp. 11-15
Author(s):  
Muhammad Yousaf ◽  
Petr Bris
Keyword(s):  
Quality Management ◽  
Data Collection ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Quantitative Research ◽  
Web Of Science ◽  
State Of The Art ◽  
Future Research ◽  
European Foundation ◽  
The Subject

A systematic literature review (SLR) from 1991 to 2019 is carried out about EFQM (European Foundation for Quality Management) excellence model in this paper. The aim of the paper is to present state of the art in quantitative research on the EFQM excellence model that will guide future research lines in this field. The articles were searched with the help of six strings and these six strings were executed in three popular databases i.e. Scopus, Web of Science, and Science Direct. Around 584 peer-reviewed articles examined, which are directly linked with the subject of quantitative research on the EFQM excellence model. About 108 papers were chosen finally, then the purpose, data collection, conclusion, contributions, and type of quantitative of the selected papers are discussed and analyzed briefly in this study. Thus, this study identifies the focus areas of the researchers and knowledge gaps in empirical quantitative literature on the EFQM excellence model. This article also presents the lines of future research.

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