scholarly journals Clients' Satisfaction with Immunization Services at Primary Health Care Centers in Baghdad, Al-Karkh

2021 ◽  
Vol 17 (3) ◽  
pp. 158-162
Author(s):  
Ihab Raqeeb Aakef ◽  
Layth Ghazi Alsalihi ◽  
Saeb Jasim Mohammed ◽  
Wafaa Mohammed Zaki Hadi
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Immunization Service ◽  
Factors Affecting ◽  
Primary Health ◽  
Younger Age ◽  
Immunization Services ◽  
Primary Health Care Centers ◽  
Health Care Centers

Background: Client satisfaction with the immunization service is used to evaluate the quality of the admitted service and at the same time it affects the goodness of the health care outcome. Objectives: This study assessed the satisfaction with immunization services offered to children and factors affecting this satisfaction. Methods: Exit interviews for clients were conducted in Baghdad, Al-Karkh in a representative sample of primary health care centers to assess clients’ satisfaction with immunization services. Clients are companions of children encountered at study settings. Results: Among the 253 respondent clients, 183 (72.3%) reflected satisfaction with the immunization services administered to their children at primary health care centers and 70 (27.7%) were dissatisfied. This satisfaction was significantly associated with younger age of clients (P < 0.05), clients who are mothers of the accompanied children (P < 0.05), and waiting no more than 30 minutes at the health facility to obtain immunization (P < 0.05). The major cause of dissatisfaction was the long waiting time before receiving the service. Conclusion: Although the majority of clients are satisfied with immunization services; it is important to shorten the time consumed for vaccinating children at PHCCs in a way that gains more satisfied clients.

scholarly journals Medical Audit of the Quality of Diabetes Care

2011 ◽  
Vol 3 (1) ◽  
pp. 42-50 ◽  
Author(s):  
Abdulbari Bener ◽  
Mariam Abdulmalik ◽  
Mohammed Al-Kazaz ◽  
Abdul-Ghani Mohammed ◽  
Rahima Sanya ◽  
...  
Keyword(s):  
Primary Care ◽  
Health Care ◽  
Primary Health Care ◽  
Diabetes Care ◽  
Diabetic Patients ◽  
Primary Health ◽  
Primary Care Patients ◽  
Primary Health Care Centers ◽  
Health Care Centers

Objective: To assess the quality of diabetes care provided to patients attending primary care settings and hospitals in the State of Qatar. Design: Observational cohort study. Setting: The survey was carried out in primary health care centers and hospitals. Subjects and Methods: The study was conducted from January 2010 to August 2010 among diabetic patients attending primary health care centers and hospitals. Among the patients participating, 575 were from hospitals and 1103 from primary health care centers. Face-to-face interviews were conducted using a structured questionnaire including sociodemographic, clinical, and satisfaction score of the patients. Results: The mean age of the primary care diabetic patients was 46.1 ± 15.1 years and 44.5 ± 14.8 years for hospital patients ( P = .03). There was a significant difference observed in terms of age group, gender, marital status, occupation, and consanguinity of the diabetic patients in both medical settings ( P < .001). Overweight was less prevalent in primary care patients than in hospital diabetes mellitus patients (40.4% vs 46.4%). A significant variation was observed in the mean values of blood glucose (−0.76), HbA1C (−0.78), LDL (−0.01), albumin (−0.37), bilirubin (−0.76), and triglyceride (−0.01) in primary care patients compared to the mean values of the preceding year. Overall, complications were lower in primary care diabetic patients, and patients attending primary care were more satisfied with the diabetes care. Conclusion: The present study revealed that in general, primary health care provided a better quality of care to diabetic patients compared to that of hospitals. Also, primary care patients had a better satisfaction score towards diabetes care.

scholarly journals FACTORS AFFECTING THE CHOICE OF PRIMARY HEALTH CARE CENTERS IN WESTERN REGION OF KINGDOM OF SAUDI ARABIA.

2017 ◽  
Vol 5 (11) ◽  
pp. 251-257
Author(s):  
JumanahAhmed Alsaedi ◽  
◽  
ElhamAhmad Bantan ◽  
HanadiHezamAl Thobaiti ◽  
NawalSafar Alosaimi ◽  
...  
Keyword(s):  
Health Care ◽  
Saudi Arabia ◽  
Primary Health Care ◽  
Western Region ◽  
Kingdom Of Saudi Arabia ◽  
Factors Affecting ◽  
Primary Health ◽  
Primary Health Care Centers ◽  
Health Care Centers

scholarly journals Nurses empowerment at primary health care centers and its relation with quality of work life

2019 ◽  
Vol 9 (10) ◽  
pp. 79
Author(s):  
Fatma Rushdy Mohamed ◽  
Safaa Rashad Mahmoud ◽  
Karima Hosny Abdel Hafez ◽  
Thorea Mohamed Mahmoud
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Nurse Managers ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Primary Health ◽  
Primary Health Care Centers ◽  
Health Care Centers

Background and objective: Nurses in primary health care are a considerable group of professionals working in the health sector and an adequate quality of working life will empower them to provide favorable quality care to their clients. Further, a better quality of working life can keep the employees focused and support them to strive effectively towards the organization’s vision. The aim of the study was to explore the relationship between nurses' empowerment and quality of work life at primary health care centers in Assiut City.Methods: This study was conducted in a descriptive correlated manner; the population consisted of the Assiut city primary health care centers nursing staff (n = 85). Self-administered questionnaire consisted of three parts: 1st part-Personal characteristics data questionnaire, 2nd part-Work Empowerment Promoting Factors Scale, and 3rd part: Quality of Nurses' Work Life questionnaire.Results: There were significant negative correlations between quality of work life and empowerment factors among studied nurses.Conclusions and recommendations: Workshops on the quality of work life skills for nurses and nurse managers should be done periodically, nurse managers in MCH centers should provide nurses by sufficient information, guide and resources, Nurses in primary health centers have to remain allowed to participate in decision making process to empower them, as like properly as growing theirs effect on autonomy, and First line nurse managers should periodically have nursing group meeting to verbalized, vitalize and support peer and social interaction.

scholarly journals The Correlation between Service Quality of Maternal and Child Healthcare/Family Planning Clinic and Degree of Maternal and Child Health at Two Primary Health Care Centers in Jember

2016 ◽  
Vol 2 (1) ◽  
pp. 7
Author(s):  
Kunthi Kencana Makayasa Putri ◽  
Ida Srisurani Wiji Astuti ◽  
Sugiyanta Sugiyanta
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Mortality Rate ◽  
Service Quality ◽  
Primary Health ◽  
Child Healthcare ◽  
Primary Health Care Centers ◽  
Health Care Centers ◽  
And Child Health

The high Maternal Mortality Rate (MMR) and Infant Mortality Rate (IMR) is still a major health problem in Indonesia. As an one of indicator to assess the quality of maternal and child healthcare is MMR and IMR. Service quality consists of five dimensions i.e., tangible, responsiveness, reliability, assurance, and empathy. The aim of this research was to determine the correlation between service quality of maternal and child healthcare/family planning polyclinic and degree of maternal and child health at Two Primary Health Care Centers in Jember. This research used cross-sectional design with 144 respondents. Service quality was measured using ServQual questionnaire and degree of maternal and children health were measured using MMR and IMR. The results of statistical test with Spearman correlation test showed that the significance (p) = 0.000 and correlation coefficients (r) = 0.690. Thus, it can be concluded that there were a strong correlation between service quality of maternal and child healthcare/family planning clinic and degree of maternal and child health at Two Primary Health Care Centers in Jember. Keywords: Maternal Mortality Rate, Infant Mortality Rate, ServQual.

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