scholarly journals Sentiment Analysis on Twitter Data: A Comparative Approach

Author(s):  
Subhadip Chandra ◽  
Randrita Sarkar ◽  
Sayon Islam ◽  
Soham Nandi ◽  
Avishto Banerjee ◽  
...  

Sentiment analysis is the methodical recognition, extraction, quantification, and learning of affective states and subjective information using natural language processing, text analysis, computational linguistics, and biometrics. People frequently use Twitter, one of numerous popular social media platforms, to convey their thoughts and opinions about a business, a product, or a service. Analysis of tweet sentiments is particularly useful in detecting if people have a good, negative, or neutral opinion. This study assesses public opinion about an individual, activity, commodity, or organization. The Twitter API is utilised in this article to directly get tweets from Twitter and develop a sentiment categorization for the tweets. This paper has used Twitter data for two separate approaches, viz., Lexicon & Machine Learning. Lexicon based approach further categorized in Corpus-based and Dictionary-based. And various Machine learning-based approaches like Support Vector Machine (SVM), Naïve Bayes, Maximum entropy are used to analyse Twitter data. Neural Network (NN), Decision tree-based sentiment analysis is also covered in this research work, to find out better accuracy of the approaches in the various data range. Graphs and confusion matrices are used to visualise the results of the analysis for positive, negative, and neutral remarks regarding their opinions.

Speech Recognition is an interdisciplinary technique used to convert spoken language into text. It is a sub domain of computational linguistics and can be implemented using Machine Learning and Deep Learning Algorithms. Opinion Mining or Sentiment Analysis is a process which enables identifying opinions expressed by an author in a piece of text computationally. This opinion refers to the polarity of the expressed opinion, i.e. positive or negative. Through this research work, we aim to combine these two natural language processing techniques and devise a system that can take speech as the input and determine the sentiment behind the speakers’ words. The subject of the speech input may vary but the end goal is to recognize whether the attitude of the speaker towards the subject was positive or negative. The input will be converted to text and this text will then be classified using several different machine learning techniques. These include Naïve Bayes’ Classifier, Support Vector Machine, Logistic Regression and Decision Trees. After classification, the results for the three classifiers will be predicted and compared. Future scope of the project includes creating an ensemble of these classifiers to get better accuracy and precision of determining the sentiment of the speaker


Sentiment Analysis is individuals' opinions and feedbacks study towards a substance, which can be items, services, movies, people or events. The opinions are mostly expressed as remarks or reviews. With the social network, gatherings and websites, these reviews rose as a significant factor for the client’s decision to buy anything or not. These days, a vast scalable computing environment provides us with very sophisticated way of carrying out various data-intensive natural language processing (NLP) and machine-learning tasks to examine these reviews. One such example is text classification, a compelling method for predicting the clients' sentiment. In this paper, we attempt to center our work of sentiment analysis on movie review database. We look at the sentiment expression to order the extremity of the movie reviews on a size of 0(highly disliked) to 4(highly preferred) and perform feature extraction and ranking and utilize these features to prepare our multilabel classifier to group the movie review into its right rating. This paper incorporates sentiment analysis utilizing feature-based opinion mining and managed machine learning. The principle center is to decide the extremity of reviews utilizing nouns, verbs, and adjectives as opinion words. In addition, a comparative study on different classification approaches has been performed to determine the most appropriate classifier to suit our concern problem space. In our study, we utilized six distinctive machine learning algorithms – Naïve Bayes, Logistic Regression, SVM (Support Vector Machine), RF (Random Forest) KNN (K nearest neighbors) and SoftMax Regression.


The main objective of this paper is Analyze the reviews of Social Media Big Data of E-Commerce product’s. And provides helpful result to online shopping customers about the product quality and also provides helpful decision making idea to the business about the customer’s mostly liking and buying products. This covers all features or opinion words, like capitalized words, sequence of repeated letters, emoji, slang words, exclamatory words, intensifiers, modifiers, conjunction words and negation words etc available in tweets. The existing work has considered only two or three features to perform Sentiment Analysis with the machine learning technique Natural Language Processing (NLP). In this proposed work familiar Machine Learning classification models namely Multinomial Naïve Bayes, Support Vector Machine, Decision Tree Classifier, and, Random Forest Classifier are used for sentiment classification. The sentiment classification is used as a decision support system for the customers and also for the business.


Sentiment analysis is an area of natural language processing (NLP) and machine learning where the text is to be categorized into predefined classes i.e. positive and negative. As the field of internet and social media, both are increasing day by day, the product of these two nowadays is having many more feedbacks from the customer than before. Text generated through social media, blogs, post, review on any product, etc. has become the bested suited cases for consumer sentiment, providing a best-suited idea for that particular product. Features are an important source for the classification task as more the features are optimized, the more accurate are results. Therefore, this research paper proposes a hybrid feature selection which is a combination of Particle swarm optimization (PSO) and cuckoo search. Due to the subjective nature of social media reviews, hybrid feature selection technique outperforms the traditional technique. The performance factors like f-measure, recall, precision, and accuracy tested on twitter dataset using Support Vector Machine (SVM) classifier and compared with convolution neural network. Experimental results of this paper on the basis of different parameters show that the proposed work outperforms the existing work


Sentiment can be described in the form of any type of approach, thought or verdict which results because of the occurrence of certain emotions. This approach is also known as opinion extraction. In this approach, emotions of different peoples with respect to meticulous rudiments are investigated. For the attainment of opinion related data, social media platforms are the best origins. Twitter may be recognized as a social media platform which is socially accessible to numerous followers. When these followers post some message on twitter, then this is recognized as tweet. The sentiment of twitter data can be analyzed with the feature extraction and classification approach. The hybrid classification is designed in this work which is the combination of KNN and random forest. The KNN classifier extract features of the dataset and random forest will classify data. The approach of hybrid classification is applied in this research work for the sentiment analysis. The performance of the proposed model is tested in terms of accuracy and execution time.


Author(s):  
Kaushika Pal ◽  
Biraj V. Patel

A large section of World Wide Web is full of Documents, content; Data, Big data, unformatted data, formatted data, unstructured and unorganized data and we need information infrastructure, which is useful and easily accessible as an when required. This research work is combining approach of Natural Language Processing and Machine Learning for content-based classification of documents. Natural Language Processing is used which will divide the problem of understanding entire document at once into smaller chucks and give us only with useful tokens responsible for Feature Extraction, which is machine learning technique to create Feature Set which helps to train classifier to predict label for new document and place it at appropriate location. Machine Learning subset of Artificial Intelligence is enriched with sophisticated algorithms like Support Vector Machine, K – Nearest Neighbor, Naïve Bayes, which works well with many Indian Languages and Foreign Language content’s for classification. This Model is successful in classifying documents with more than 70% of accuracy for major Indian Languages and more than 80% accuracy for English Language.


The process of discovering and analyzing the customer feedback using Natural Language Processing (NLP) is said to be sentiment analysis. Based on the surge over the concept of rating level in sentiment analysis, sentiment is utilized as an attribute for certain aspects or features that get expressed and more attention are provided to the problem of detecting the customer reviews. Despite the wide use and popularity of some methods, a better technique for identifying the polarity of a text data is hard to find. Machine learning has recently attracted attention as an approach for sentiment analysis. This work extends the idea of evaluating the performance of various Machine Learning (ML) classifiers namely logistic regression, Naive Bayes, Support Vector Machine (SVM) and Neural Network (NN).To show their effectiveness in sentiment mining of customer product reviews, the customer feedback has been collected from Grocery and Gourmet Food. Nearly 90 thousands customers feedback reviews of various product related categories namely Product ID, rating, review test, review time reviewer ID and reviewer name are used in this analysis. The performance of the classifiers is measured in terms of accuracy, specificity and sensitivity. From the experimental results, the better machine learning classification algorithm is proposed for sentiment mining using online shopping customer review data.


Author(s):  
Erick Omuya ◽  
George Okeyo ◽  
Michael Kimwele

Social media has been embraced by different people as a convenient and official medium of communication. People write messages and attach images and videos on Twitter, Facebook and other social media which they share. Social media therefore generates a lot of data that is rich in sentiments from these updates. Sentiment analysis has been used to determine opinions of clients, for instance, relating to a particular product or company. Knowledge based approach and Machine learning approach are among the strategies that have been used to analyze these sentiments. The performance of sentiment analysis is however distorted by noise, the curse of dimensionality, the data domains and size of data used for training and testing. This research aims at developing a model for sentiment analysis in which dimensionality reduction and the use of different parts of speech improves sentiment analysis performance. It uses natural language processing for filtering, storing and performing sentiment analysis on the data from social media. The model is tested using Naïve Bayes, Support Vector Machines and K-Nearest neighbor machine learning algorithms and its performance compared with that of two other Sentiment Analysis models. Experimental results show that the model improves sentiment analysis performance using machine learning techniques.


Author(s):  
Ayushi Mitra

Sentiment analysis or Opinion Mining or Emotion Artificial Intelligence is an on-going field which refers to the use of Natural Language Processing, analysis of text and is utilized to extract quantify and is used to study the emotional states from a given piece of information or text data set. It is an area that continues to be currently in progress in field of text mining. Sentiment analysis is utilized in many corporations for review of products, comments from social media and from a small amount of it is utilized to check whether or not the text is positive, negative or neutral. Throughout this research work we wish to adopt rule- based approaches which defines a set of rules and inputs like Classic Natural Language Processing techniques, stemming, tokenization, a region of speech tagging and parsing of machine learning for sentiment analysis which is going to be implemented by most advanced python language.


Author(s):  
Md. Saddam Hossain Mukta ◽  
Md. Adnanul Islam ◽  
Faisal Ahamed Khan ◽  
Afjal Hossain ◽  
Shuvanon Razik ◽  
...  

Sentiment Analysis (SA) is a Natural Language Processing (NLP) and an Information Extraction (IE) task that primarily aims to obtain the writer’s feelings expressed in positive or negative by analyzing a large number of documents. SA is also widely studied in the fields of data mining, web mining, text mining, and information retrieval. The fundamental task in sentiment analysis is to classify the polarity of a given content as Positive, Negative, or Neutral . Although extensive research has been conducted in this area of computational linguistics, most of the research work has been carried out in the context of English language. However, Bengali sentiment expression has varying degree of sentiment labels, which can be plausibly distinct from English language. Therefore, sentiment assessment of Bengali language is undeniably important to be developed and executed properly. In sentiment analysis, the prediction potential of an automatic modeling is completely dependent on the quality of dataset annotation. Bengali sentiment annotation is a challenging task due to diversified structures (syntax) of the language and its different degrees of innate sentiments (i.e., weakly and strongly positive/negative sentiments). Thus, in this article, we propose a novel and precise guideline for the researchers, linguistic experts, and referees to annotate Bengali sentences immaculately with a view to building effective datasets for automatic sentiment prediction efficiently.


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