scholarly journals AI-Based Chatbot to Solve Modern-Day Enterprise Business Problems

Author(s):  
Ambika Patidar ◽  
Rishab Koul ◽  
Tanishq Varshney ◽  
Kaushiv Agarwal ◽  
Rutika Patil

Communicating with employees through forums and emails has become an increasingly popular way for many multinational companies to provide human resource services in real time. Today, employee chat service agents are often replaced by conversational software agents or chatbots. These systems are designed to communicate with human users through natural language, generally based on artificial intelligence (AI). Time and cost saving opportunities have led to the widespread deployment of AI-based chatbots. Chatbots are one of the most basic and popular examples of human-computer intelligent interaction (HCI). Designed to convincingly simulate the way humans behave as dialogue partners. In the proposed system, we propose a chat robot that can dynamically respond to employee human resource queries. The proposed HR system is based on the Microsoft Cognitive Services chatbot. This Microsoft Teams-based platform provides a broad foundation of intelligence and is trained based on various data sets provided by the organization's HR.

Author(s):  
Seonho Kim ◽  
Jungjoon Kim ◽  
Hong-Woo Chun

Interest in research involving health-medical information analysis based on artificial intelligence, especially for deep learning techniques, has recently been increasing. Most of the research in this field has been focused on searching for new knowledge for predicting and diagnosing disease by revealing the relation between disease and various information features of data. These features are extracted by analyzing various clinical pathology data, such as EHR (electronic health records), and academic literature using the techniques of data analysis, natural language processing, etc. However, still needed are more research and interest in applying the latest advanced artificial intelligence-based data analysis technique to bio-signal data, which are continuous physiological records, such as EEG (electroencephalography) and ECG (electrocardiogram). Unlike the other types of data, applying deep learning to bio-signal data, which is in the form of time series of real numbers, has many issues that need to be resolved in preprocessing, learning, and analysis. Such issues include leaving feature selection, learning parts that are black boxes, difficulties in recognizing and identifying effective features, high computational complexities, etc. In this paper, to solve these issues, we provide an encoding-based Wave2vec time series classifier model, which combines signal-processing and deep learning-based natural language processing techniques. To demonstrate its advantages, we provide the results of three experiments conducted with EEG data of the University of California Irvine, which are a real-world benchmark bio-signal dataset. After converting the bio-signals (in the form of waves), which are a real number time series, into a sequence of symbols or a sequence of wavelet patterns that are converted into symbols, through encoding, the proposed model vectorizes the symbols by learning the sequence using deep learning-based natural language processing. The models of each class can be constructed through learning from the vectorized wavelet patterns and training data. The implemented models can be used for prediction and diagnosis of diseases by classifying the new data. The proposed method enhanced data readability and intuition of feature selection and learning processes by converting the time series of real number data into sequences of symbols. In addition, it facilitates intuitive and easy recognition, and identification of influential patterns. Furthermore, real-time large-capacity data analysis is facilitated, which is essential in the development of real-time analysis diagnosis systems, by drastically reducing the complexity of calculation without deterioration of analysis performance by data simplification through the encoding process.


AI Magazine ◽  
2015 ◽  
Vol 36 (1) ◽  
pp. 99-102
Author(s):  
Tiffany Barnes ◽  
Oliver Bown ◽  
Michael Buro ◽  
Michael Cook ◽  
Arne Eigenfeldt ◽  
...  

The AIIDE-14 Workshop program was held Friday and Saturday, October 3–4, 2014 at North Carolina State University in Raleigh, North Carolina. The workshop program included five workshops covering a wide range of topics. The titles of the workshops held Friday were Games and Natural Language Processing, and Artificial Intelligence in Adversarial Real-Time Games. The titles of the workshops held Saturday were Diversity in Games Research, Experimental Artificial Intelligence in Games, and Musical Metacreation. This article presents short summaries of those events.


Author(s):  
Przemysław Andrzej Wałęga

Temporal reasoning constitutes one of the main topics within the field of Artificial Intelligence. Particularly interesting are interval-based methods, in which time intervals are treated as basic ontological objects, in opposite to point-based methods, where time-points are considered as basic. The former approach is more expressive and seems to be more appropriate for such applications as natural language analysis or real time processes verification. My research concerns the classical interval-based logic, namely Halpern-Shoham logic (HS). In particular, my investigation continues recently proposed search for well-behaved - i.e., expressive enough for practical applications and of low computational complexity - HS fragments obtained by imposing syntactical restrictions on the usage of propositional connectives in their languages.


2021 ◽  
Author(s):  
Joe Zhang ◽  
Stephen Whebell ◽  
Jack Gallifant ◽  
Sanjay Budhdeo ◽  
Heather Mattie ◽  
...  

The global clinical artificial intelligence (AI) research landscape is constantly evolving, with heterogeneity across specialties, disease areas, geographical representation, and development maturity. Continual assessment of this landscape is important for monitoring progress. Taking advantage of developments in natural language processing (NLP), we produce an end-to-end NLP pipeline to automate classification and characterization of all original clinical AI research on MEDLINE, outputting real-time results to a public, interactive dashboard (https://aiforhealth.app/).


10.2196/21453 ◽  
2021 ◽  
Vol 10 (1) ◽  
pp. e21453
Author(s):  
Yvonne W Leung ◽  
Elise Wouterloot ◽  
Achini Adikari ◽  
Graeme Hirst ◽  
Daswin de Silva ◽  
...  

Background Cancer and its treatment can significantly impact the short- and long-term psychological well-being of patients and families. Emotional distress and depressive symptomatology are often associated with poor treatment adherence, reduced quality of life, and higher mortality. Cancer support groups, especially those led by health care professionals, provide a safe place for participants to discuss fear, normalize stress reactions, share solidarity, and learn about effective strategies to build resilience and enhance coping. However, in-person support groups may not always be accessible to individuals; geographic distance is one of the barriers for access, and compromised physical condition (eg, fatigue, pain) is another. Emerging evidence supports the effectiveness of online support groups in reducing access barriers. Text-based and professional-led online support groups have been offered by Cancer Chat Canada. Participants join the group discussion using text in real time. However, therapist leaders report some challenges leading text-based online support groups in the absence of visual cues, particularly in tracking participant distress. With multiple participants typing at the same time, the nuances of the text messages or red flags for distress can sometimes be missed. Recent advances in artificial intelligence such as deep learning–based natural language processing offer potential solutions. This technology can be used to analyze online support group text data to track participants’ expressed emotional distress, including fear, sadness, and hopelessness. Artificial intelligence allows session activities to be monitored in real time and alerts the therapist to participant disengagement. Objective We aim to develop and evaluate an artificial intelligence–based cofacilitator prototype to track and monitor online support group participants’ distress through real-time analysis of text-based messages posted during synchronous sessions. Methods An artificial intelligence–based cofacilitator will be developed to identify participants who are at-risk for increased emotional distress and track participant engagement and in-session group cohesion levels, providing real-time alerts for therapist to follow-up; generate postsession participant profiles that contain discussion content keywords and emotion profiles for each session; and automatically suggest tailored resources to participants according to their needs. The study is designed to be conducted in 4 phases consisting of (1) development based on a subset of data and an existing natural language processing framework, (2) performance evaluation using human scoring, (3) beta testing, and (4) user experience evaluation. Results This study received ethics approval in August 2019. Phase 1, development of an artificial intelligence–based cofacilitator, was completed in January 2020. As of December 2020, phase 2 is underway. The study is expected to be completed by September 2021. Conclusions An artificial intelligence–based cofacilitator offers a promising new mode of delivery of person-centered online support groups tailored to individual needs. International Registered Report Identifier (IRRID) DERR1-10.2196/21453


2020 ◽  
Author(s):  
Yvonne W Leung ◽  
Elise Wouterloot ◽  
Achini Adikari ◽  
Graeme Hirst ◽  
Daswin de Silva ◽  
...  

BACKGROUND Cancer and its treatment can significantly impact the short- and long-term psychological well-being of patients and families. Emotional distress and depressive symptomatology are often associated with poor treatment adherence, reduced quality of life, and higher mortality. Cancer support groups, especially those led by health care professionals, provide a safe place for participants to discuss fear, normalize stress reactions, share solidarity, and learn about effective strategies to build resilience and enhance coping. However, in-person support groups may not always be accessible to individuals; geographic distance is one of the barriers for access, and compromised physical condition (eg, fatigue, pain) is another. Emerging evidence supports the effectiveness of online support groups in reducing access barriers. Text-based and professional-led online support groups have been offered by Cancer Chat Canada. Participants join the group discussion using text in real time. However, therapist leaders report some challenges leading text-based online support groups in the absence of visual cues, particularly in tracking participant distress. With multiple participants typing at the same time, the nuances of the text messages or red flags for distress can sometimes be missed. Recent advances in artificial intelligence such as deep learning–based natural language processing offer potential solutions. This technology can be used to analyze online support group text data to track participants’ expressed emotional distress, including fear, sadness, and hopelessness. Artificial intelligence allows session activities to be monitored in real time and alerts the therapist to participant disengagement. OBJECTIVE We aim to develop and evaluate an artificial intelligence–based cofacilitator prototype to track and monitor online support group participants’ distress through real-time analysis of text-based messages posted during synchronous sessions. METHODS An artificial intelligence–based cofacilitator will be developed to identify participants who are at-risk for increased emotional distress and track participant engagement and in-session group cohesion levels, providing real-time alerts for therapist to follow-up; generate postsession participant profiles that contain discussion content keywords and emotion profiles for each session; and automatically suggest tailored resources to participants according to their needs. The study is designed to be conducted in 4 phases consisting of (1) development based on a subset of data and an existing natural language processing framework, (2) performance evaluation using human scoring, (3) beta testing, and (4) user experience evaluation. RESULTS This study received ethics approval in August 2019. Phase 1, development of an artificial intelligence–based cofacilitator, was completed in January 2020. As of December 2020, phase 2 is underway. The study is expected to be completed by September 2021. CONCLUSIONS An artificial intelligence–based cofacilitator offers a promising new mode of delivery of person-centered online support groups tailored to individual needs. INTERNATIONAL REGISTERED REPORT DERR1-10.2196/21453


Discourse ◽  
2020 ◽  
Vol 6 (3) ◽  
pp. 109-117
Author(s):  
O. M. Polyakov

Introduction. The article continues the series of publications on the linguistics of relations (hereinafter R–linguistics) and is devoted to an introduction to the logic of natural language in relation to the approach considered in the series. The problem of natural language logic still remains relevant, since this logic differs significantly from traditional mathematical logic. Moreover, with the appearance of artificial intelligence systems, the importance of this problem only increases. The article analyzes logical problems that prevent the application of classical logic methods to natural languages. This is possible because R-linguistics forms the semantics of a language in the form of world model structures in which language sentences are interpreted.Methodology and sources. The results obtained in the previous parts of the series are used as research tools. To develop the necessary mathematical representations in the field of logic and semantics, the formulated concept of the interpretation operator is used.Results and discussion. The problems that arise when studying the logic of natural language in the framework of R–linguistics are analyzed. These issues are discussed in three aspects: the logical aspect itself; the linguistic aspect; the aspect of correlation with reality. A very General approach to language semantics is considered and semantic axioms of the language are formulated. The problems of the language and its logic related to the most General view of semantics are shown.Conclusion. It is shown that the application of mathematical logic, regardless of its type, to the study of natural language logic faces significant problems. This is a consequence of the inconsistency of existing approaches with the world model. But it is the coherence with the world model that allows us to build a new logical approach. Matching with the model means a semantic approach to logic. Even the most General view of semantics allows to formulate important results about the properties of languages that lack meaning. The simplest examples of semantic interpretation of traditional logic demonstrate its semantic problems (primarily related to negation).


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