The Social/Non-Technical Challenges in Developing Technology to Support Elderly Care ”The TeleCARE Experience”

2019 ◽  
Vol 7 (3) ◽  
Author(s):  
Christoph Minnig ◽  
Peter Zaengl

Current changes in society, in particular globalization, demographic trends, and changes in the labour market, have far-reaching implications for how we live and work together. Common social problems, for instance, are becoming more complex and new problematic situations continually arise. With cuts in the social sector and increasing demands for efficiency and effectiveness, overall conditions are becoming worse. Faced with these developments, social security systems are increasingly pushed to the limit and are forced to redefine their areas of responsibility. In addition, we must take account the issue of crowding-out processes in the social sphere. Large, mostly internationally operating enterprises for example are increasingly receiving performance contracts from governments in the areas of elderly care or immigrant services. It is also apparent that social service organizations are overloaded and that their established structures and historically evolved market positions are eroding. In the current discussion, we have to find answers to at least two questions within the context of developing organizations:1.             How should we build organizations so that they are able to withstand or handle these challenges?2.             How can we define the role of leadership in these organizations?First, we will discuss the concept of responsibility. We will then describe the different challenges that organizations face, particularly in the social sector. Based on Frederic Laloux’s (2014) model of “Evolutionary Organizations,” we will present a critical discussion of the possibilities for responsible leadership that are available to organizations in the social sector.


2020 ◽  
Vol 22 (2) ◽  
pp. 342-360 ◽  
Author(s):  
Lucas Graves ◽  
CW Anderson

News organizations have adapted in various ways to a digital media environment dominated by algorithmic gatekeepers such as search engines and social networks. This article dissects a campaign to actively shape that environment led by professional fact-checking organizations. We trace the development of the Share the Facts “widget,” a device designed to give fact-checks greater purchase in algorithmically governed media networks by driving adoption of a new data standard called ClaimReview. We show how “structured journalism” gave journalists a language for the social and technical challenges involved, and how this infrastructural technology mediates between fact-checkers, audiences, and platform companies. We argue that this standard-setting initiative exhibits both promotional and disciplining facets, offering greater distribution and impact to journalists while also defining their work in specific ways. Crucially, in this case, this disciplining influence reflects internal professional-institutional agendas in an emerging subfield of journalism as much as the demands of platform companies.


Author(s):  
Karin Hedström

This chapter analyses the effects of introducing ICT as a support for the social record in elderly care. The effects of the electronic social record are assessed by analysing the different values the electronic social record supports. These values are discussed in terms of “value areas” (values related to administration, integration, professional, and care), which is a categorization of anticipated and experienced effects of using ICT in elderly care. This is a case study where the analysis is a comparison of the social record before and after the introduction of ICT as a support for using the social record. Furthermore, the study also assesses how valuable it is to use “value areas” as an analytical tool when evaluating the effects of ICT.


2017 ◽  
Vol 51 (01n02) ◽  
pp. 93-114 ◽  
Author(s):  
ALUISIUS HERY PRATONO ◽  
SUYANTO ◽  
DEDDY MARCIANO ◽  
CHRISTIAN ZURBRÜGG

This study aims to examine the social impact of a community-based enterprise model in Surabaya City. The analysis focuses on grass-root communities and highlights some technical challenges in order to develop a meta-theory with the intention of examining the underlying assumptions of the social return on investment. The social impact analysis is based on a social return on investment (SROI) approach, which involves community participation through focus group discussions. To avoid complexity, this study focuses on one year’s activities, which attributed monetary values to the social impact. It is argued in this study that the green and clean activities provide a return of 1.23 on the investment. This result demonstrates how the community-based social enterprise is feasible in achieving appropriate support. First, this study focuses on the community perspective during the observed time. The communities may experience different levels of capability and resources that contribute to the achievement of the programme. Secondly, there is a lack of literature that could provide financial analysis and there is no common accepted method for measuring the value of the social benefits. Beyond the SROI computation, this study highlights some technical challenges and misconceptions involved in measuring the social return on investment (SROI). Although there is considerable information available about the conceptual framework of SROI, there is great variability in how SROI is applied across interventions. This makes robust and consistent comparisons across social ventures difficult, while rendering the validity of SROI measures vulnerable to being contested.


2018 ◽  
Vol 34 (S1) ◽  
pp. 113-113
Author(s):  
Sylvie Beauchamp ◽  
Martin Drapeau ◽  
Carmen Dionne

Introduction:Methods to assess evidence and to use that evidence to inform practices and policies are under developed in the area of social services. Although health professions have developed robust methods in recent decades to collect, analyze and synthesize scientific evidence and to inform clinical recommendations, the use of these methods often remains difficult in social services. A taskforce was implemented to address this and to propose a method that may be more appropriate for the social sciences.Methods:The project was comprised of four steps: (i) performing a qualitative review of discussions between experts, (ii) designing a cognitive map of the data, (iii) conducting a systematic literature search, and (iv) comparing the data from the meetings with experts with the scientific literature. These steps were completed using the grounded theory approach. In order to test the method developed, focus groups were then conducted and four case studies were used to assess the evidence and provide recommendations for youths with mental health problems and for elderly care.Results:Although robust scientific data remain crucial when developing recommendations for practice, results showed that these data are incomplete if considered alone, and that contextual (circumstances in which the intervention is delivered) and experiential data (how the intervention is perceived by stakeholders) must also be taken into consideration. A method to triangulate these three types of data is proposed. Using this technique, the value of the data is established by means of various measurements that converge towards the same result or that provide a consistent overall picture or some important nuances that need to be considered, as illustrated by the four case studies.Conclusions:The proposed method can be used to address the limitations that are inherent to the use of techniques and procedures drawn from the medical field when assessing evidence and developing recommendations for the social sciences. The case studies that the proposed method is not only a viable option to methods drawn from medicine, but also adds to the quality of the recommendations that are made and is more congruent with the epistemology of social sciences.


2010 ◽  
Vol 9 (3) ◽  
pp. 431-441 ◽  
Author(s):  
Myroslava Keryk

The article discusses the welfare regime that emerged in Poland after the collapse of communism and the introduction of the market economy. It analyses policy in the sphere of child and elderly care, and household strategies related to care. It is argued that the care regime in Poland is a combination of the conservative and the social-democratic model. On the one hand, the state provides equal labour market access to women and men. On the other hand, publicly funded child and elder care is insufficient, resulting in a care deficit. The situation has created demand for domestic care workers, and while Polish women do such work, it is increasingly performed by migrant women, particularly from Ukraine. To summarise, the article argues how gender and care regimes in Poland boost the domestic work sector, where Ukrainian migrants play an important role, and how this development has contributed to changes in the Polish migration regime.


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