scholarly journals Effects of Care workers' Job Satisfaction on the Quality of their Stay-at-Home aged Welfare Service

2012 ◽  
Vol 12 (4) ◽  
pp. 282-291 ◽  
Author(s):  
Seon-Hee Kim ◽  
Hee-Eun Nam ◽  
So-Jin Park
Open Medicine ◽  
2008 ◽  
Vol 3 (2) ◽  
pp. 221-224 ◽  
Author(s):  
Aleksandra Jovic-Vranes ◽  
Bjegovic Vesna ◽  
Vranes Boris ◽  
Milic Natasa

AbstractThe study was undertaken to assess job satisfaction among health care workers (HCWs) who work with disabled patients and to identify the factors that contribute to their job satisfaction. This was a cross-sectional study conducted at nine rehabilitation centers in Serbia. The study sample consisted of doctors, nurses, physiotherapists, and other HCWs (social workers, work and speech therapists, and psychologists). A self-administrated questionnaire was distributed to 170 HCWs. Chi square testing and multivariate logistic regression analyses were applied. The response rate was 97.1% (165/170). Overall job satisfaction was reported by 22.4% of the respondents and was associated with hospital politics (odds ratio [OR], 4.16; 95% confidence interval [CI], 1.13–15.30], personal relationships (OR, 13.96; 95% CI, 4.07–47.92) and the feeling of being able to provide a good quality of care (OR, 5.24; 95% CI, 1.62–16.99). Profession, age, and gender did not affect job satisfaction. In conclusion, the results show very low job satisfaction among HCWs. Improving contributing factors may lead to higher job satisfaction and a better quality of health care.


Author(s):  
Renaud Gaucher ◽  
Martijn Burger ◽  
Ruut Veenhoven

AbstractNew techniques for multiple moment assessment allow us to assess how people feel at different times of the day. These techniques are mostly used to assess how well people feel during particular activities, such as during work or childcare. In this paper we focus on the difference in how well people feel at work and at home. The following questions are addressed: 1) How large is the difference in mood at work and at home? 2) How much does the difference in mood at work and at home vary across kinds of people and occupations? 3) Is the difference in mood at work and at home associated with job satisfaction as measured using common general retrospective ratings or does it tap another aspect of job satisfaction? We explore answers to these questions, using data from a diary study in the Netherlands, done using an e-application of the Day Reconstruction Method (DRM) in which 1,410 people provided information about mood experienced in 32,000 episodes. We found that the average difference in mood at work and at home is small in this sample but that it varies across people and occupations. We found a low correlation of the difference in mood with the respondent’s retrospective ratings of their general job satisfaction, which suggests that there is more in the phenomena of job satisfaction than is measured using the usual questions on general job satisfaction. This, as yet unrecognized, aspect of job satisfaction is likely to add to information demands behind common measurements of job satisfaction, that is, to indicate the quality of the work conditions and estimate chances to improve worker performance and reduce turnover by making work more satisfying. We suggest an agenda for research in these areas of possible gains.


2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Salla Ruotsalainen ◽  
Sami Jantunen ◽  
Timo Sinervo

Abstract Background The desire to increase the role of home care in Finland has created problems in home care work. Working conditions have deteriorated, the quality of care experienced is low, and staff members suffer from time pressure and stress, amongst other things. The aim of this article is to explore the challenges, stressors, teamwork and management factors that are associated with home care staff members’ well-being, job satisfaction and experienced care quality, and further, how staff members experience their work. Methods A survey was sent to home care workers in two case organizations that participated in the study. In addition, semi-structured theme interviews with home care workers were conducted. The data from the survey was analysed using analysis of covariance, and interview data was analysed using the Grounded Theory-based method from Gioia et al. Results Respondents of the survey and the interview participants were mainly female practical nurses. The results from the survey showed, for example, that time pressure was associated with higher stress and psychological distress, and interruptions were associated with lower job satisfaction and higher stress. In addition, variables related to teamwork, such as participative safety, were shown to explain the variation in quality of care. The analysis of the interview data further brought up dissatisfaction with management practices, which seems to have led to a decrease in job satisfaction. Exhaustion and strain were present among staff members, which originated from an insufficient number of carers. Conclusions Current working conditions and work practices in Finnish home care are experienced stressful. The results from this study indicate that having more autonomy at work was associated with job satisfaction, according to both analyses. Team climate and idea implementation were related to quality of care. Therefore, increasing self-organizing team practices might be a possible development method for improving working conditions and staff members’ well-being. Implementing self-organizing team practices could possibly also attract employees to work in home care and prevent turnover.


2010 ◽  
Vol 23 (5) ◽  
pp. 814-825 ◽  
Author(s):  
Yueh-Ching Chou ◽  
Li-yeh Fu ◽  
Teppo Kröger ◽  
Chiu Ru-yan

ABSTRACTBackground: Job satisfaction and quality of life among home care workers who serve simultaneously as informal carers for their own family members have seldom been explored. This study examined how this dual role influences job satisfaction and quality of life by comparing these dual carers with home care workers who do not provide informal care. The study also explored whether the factors related to job satisfaction and quality of life between these two groups were different.Method: Standardized self-administered questionnaires (Job Satisfaction Survey, the World Health Organization Quality of Life (WHOQOL) scales and various social demographic questions) were administered to the two groups of home care workers in Taiwan from March to April 2009. A total of 1,641 home care workers working in 119 non-government organizations sponsored by 23 local authorities completed and returned the questionnaires.Results: The two groups did not differ in individual characteristics, work characteristics or job satisfaction. Analysis results indicate that the lowest mean scores for all home care workers were the domains of promotion and pay within their job satisfaction and the domain of environment within their quality of life.Conclusions: Multiple regression analysis revealed a significant effect of unpaid caregiving in terms of quality of life but not in terms of job satisfaction. Moreover, job satisfaction and quality of life among home care workers were significantly determined by both their work conditions (e.g. travelling time, salary and length of work experience) and personal variables (e.g. age, family income and family support).


1989 ◽  
Vol 21 (4) ◽  
pp. 165-176 ◽  
Author(s):  
Dennis M. Pelsma ◽  
George V. Richard ◽  
Robert G. Harrington ◽  
Judith M. Burry

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