Critical Success Factors of Public-Private-Community Partnership in Bali Tourism Infrastructure Development

The institutionalization of e-marketing strategies, their adoption, and implementation hinges on the customers' perceptions of the critical success factors that the literature identifies in terms of an online competitive advantage, online shopping infrastructure development, online customer relationship, and online shopping risk. To assess the critical success factors, a sample of 300 customers of the fast-moving consumer goods retailers throughout the provinces of Zimbabwe participated in this study. The results indicated that customers' province of residence, their education and computer literacy levels are significantly associated with the critical success factors (CSFs) of e-marketing adoption and implementation. However, the study found that gender does not significantly affect the e-marketing CSFs. It is suggested that the demographic characteristics, related to education, computer literacy levels, and the province of residence are the strategic criteria for niche market segmentation and development that the fast-moving consumer goods retailers need to leverage for the successful adoption and implementation of e-marketing.

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Critical Success Factors for Malaysian Construction Projects: An Investigative Review

International Journal of Built Environment and Sustainability ◽

10.11113/ijbes.v4.n2.180 ◽

2017 ◽

Vol 4 (2) ◽

Cited By ~ 2

Author(s):

Yee Cheong Yong ◽

Nur Emma Mustaffa

Keyword(s):

Construction Projects ◽

Critical Success Factors ◽

Success Factors ◽

Project Success ◽

Primary Objective ◽

International Standards ◽

Infrastructure Development ◽

Related Factors ◽

Critical Success ◽

Behavioural Aspects

Construction projects play an important role in the advancement of a nation through infrastructure development that leads to economic growth. They are planned carefully to accomplish certain goals. However, not all the projects achieved the goals as per planned. Many factors contribute to the successes and failures, and it becomes an interesting arena for research. The primary objective of this paper is to outline the development trend of project success measurement globally and locally. The research method employed was to make selected reviews on critical success factors' (CSFs) literature and to compare international standards and progress in incorporating human behavioural aspects of project management to the situation in Malaysia. A somewhat similar pattern can be observed in Malaysia where the studies have departed from the usual criteria of time, cost and quality, to define project success in a more holistic way. However, the domestic industry has failed to respond to the emerging trend globally as there has yet been any widely published research on the importance of human-related factors towards project success. A consolidated framework of CSFs has therefore, been proposed in responding to the findings. This paper fulfils an identified need as there has been a dearth of research on the subject matter locally.

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Identifying macro-environmental critical success factors and key areas for improvement to promote public-private partnerships in infrastructure

Engineering Construction & Architectural Management ◽

10.1108/ecam-08-2013-0078 ◽

2014 ◽

Vol 21 (4) ◽

pp. 383-402 ◽

Cited By ~ 24

Author(s):

Andreas Wibowo ◽

Hans Wilhelm Alfen

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Gap Analysis ◽

Private Investment ◽

The Body ◽

Public Private Partnerships ◽

Infrastructure Development ◽

Content Type ◽

Critical Success ◽

And Performance

Purpose – The purpose of this paper is to identify macro-environmental critical success factors (CSFs) and key areas for improvement for public-private partnerships (PPP) in infrastructure development, using Indonesia as a case study. Design/methodology/approach – The methodology includes the definition of CSFs based on the United Nations for Economic and Social Commission for Asia and the Pacific's self-assessment diagnostic tool and a survey on importance and performance attributes, the application of gap analysis (GA) and importance-performance analysis to prioritize areas needing urgent improvements, and the use of inter-rater agreement analysis to examine to what extent the ratings tend to converge on the same conclusions regarding importance and performance. Findings – Out of 40 possible success factors, a total of 16 are identified as CSFs in the context of Indonesia. GA suggests that no performance ratings exceed importance ratings for the identified CSFs, indicating the need for remedial actions. The factors requiring immediate improvements are all associated with commitments: to policy continuity, financial transparency, and corruption eradication. Practical implications – Although the paper discussing a specific country, the proposed approach is replicable and adaptable in different country contexts. Indonesia's experience can also be of value to governments facing similar problems in encouraging private investment in infrastructure. Originality/value – The paper contributes to the body of knowledge on PPP in infrastructure development by focussing exclusively on macro-environmental CSFs and Indonesia's PPPs, which are both rarely discussed in the existing literature.

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Critical success factors of public-private partnership from 2000 to 2019: A literature review

Jurnal Perspektif Pembiayaan dan Pembangunan Daerah ◽

10.22437/ppd.v8i6.10742 ◽

2021 ◽

Vol 8 (6) ◽

pp. 531-540

Author(s):

Lydia Natalia ◽

Nanny Dewi Tanzil ◽

Prima Yusi Sari

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Public Private Partnership ◽

Risk Allocation ◽

Infrastructure Development ◽

Public And Private ◽

Private Partnership ◽

The Public ◽

Critical Success ◽

Legal Frameworks

Public-Private Partnership (PPP) is one of the schemes that have inspired many countries in infrastructure development. One of the most discussed PPP topics by researchers is the concept of Critical Success Factors (CSF). Therefore, this study examines CSF publications for PPP projects from selected journal sites from 2000-2019. The results showed that research on CSF in PPP began to increase in 2012. The most identified CSFs were appropriate risk allocation and sharing, competitive and transparent procurement processes, favorable and efficient legal frameworks, commitment and responsibility of the public and private sectors, and a robust and reliable private consortium. Furthermore, it was also found that most countries that were the objects of research on PPP CSF were China, followed by Hong Kong and Australia. The results also show that the dominant research focuses on multi-sector types of infrastructure where CSF can be applied to all infrastructure sectors. The findings obtained in this study can provide an overview of CSFs for projects with PPP schemes in the future. Besides, the identified CSFs can be applied to any PPP infrastructure sector. They can assist stakeholders in increasing the likelihood of PPP project success and can be adopted for further research

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Critical Success Factors for E-Government Infrastructure Implementation

Advances in Electronic Government, Digital Divide, and Regional Development - E-Government Success around the World ◽

10.4018/978-1-4666-4173-0.ch013 ◽

2013 ◽

pp. 260-275

Author(s):

Marijn Janssen ◽

Mark Borman

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Infrastructure Development ◽

Critical Success ◽

Policy And Strategy ◽

Complex Projects ◽

Large Numbers ◽

Teachers And Students ◽

Environment Characteristic ◽

Shared Infrastructure

Effective digital government infrastructures are needed to support the policy and strategy of governments. ICT Infrastructures provide generic functionalities that are shared and used by large numbers of users. Typically, many stakeholders are involved in the implementation of the infrastructure and the infrastructure is shaped by the interactions among stakeholders. The management of the development of such infrastructures is complicated. Multiple competing agendas and needs have to be reconciled. One approach for managing and guiding its development is based on critical success factors (CSFs). CSFs are those areas that need to be given attention and are perceived to be most important to the success of the infrastructure development. The aim of the research described in this chapter is to identify CSFs for guiding shared infrastructure implementation. This research is conducted by identifying CSFs for Surfnet - which is a public organization providing a digital infrastructure for researchers, teachers and students. This infrastructure enables them to collaborate with each other. The framework of Borman and Janssen (2012) was used which classified CSF in outcome, process and operating environment characteristic categories. The CSFs suggest a need to have a well-developed infrastructure implementation strategy. It is argued that taking a CSF-based approach is suitable for guiding complex projects, but they should be revisited regularly as they might change over time.

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Government-led critical success factors in PPP infrastructure development

Built Environment Project and Asset Management ◽

10.1108/bepam-03-2014-0016 ◽

2015 ◽

Vol 5 (1) ◽

pp. 121-134 ◽

Cited By ~ 39

Author(s):

Andreas Wibowo ◽

Hans Wilhelm Alfen

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Gap Analysis ◽

Data Sets ◽

Infrastructure Development ◽

Content Type ◽

Critical Success ◽

International Investors ◽

The Government ◽

The Individual

Purpose – The purpose of this paper is to identify 30 government-led critical success factors (CSFs) from both the meso and micro levels in public-private partnership (PPP) infrastructure development, measured the importance of these factors, and evaluated the government performance within the Indonesian context. Design/methodology/approach – The authors used weighted gap analysis, the Mann-Whitney test, and the Holland and Copenhaver procedure to support the analysis. Findings – The agreement-adjusted mean scores suggest that the identified CSFs are essential, but that these CSFs underperform in Indonesia. The tests indicated that the gap between performance and importance was significant on both the individual and aggregate level, and no respondent-background bias was observed in the data sets. Practical implications – This paper provides valuable information for prospective international investors who might be interested in alternative PPP investment opportunities in Indonesia. Originality/value – This paper enriches the existing body of knowledge on Indonesia’s PPP activities. This is important as, despite the fact that Indonesia offers one of the largest opportunities in Asia for investment in the national infrastructure sector, studies on Indonesia’s PPPs are rarely reported in the literature. This paper also offers a simple, practical, and replicable approach with a sound theoretical basis that can assist governments in identifying and evaluating PPP-specific determinant factors under their control, as well as in measuring their performance on these factors.

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Addressing Constraints for Effective Project Finance for Infrastructure Projects in Emerging Economies – the Case of Zimbabwe

Journal of Construction Business and Management ◽

10.15641/jcbm.4.1.806 ◽

2020 ◽

Vol 4 (1) ◽

pp. 48-59

Author(s):

M. F. Tshehla ◽

E. Mukudu

Keyword(s):

Developing Countries ◽

Developing Country ◽

Interrater Reliability ◽

Critical Success Factors ◽

Success Factors ◽

Project Finance ◽

Infrastructure Development ◽

Infrastructure Projects ◽

Critical Success ◽

The Individual

The infrastructure deficit in developing countries is vast and current developmental initiatives fail to meet the requirements. There is a need for housing, clean water, sewerage facilities, transport and telecommunications infrastructure. The development of infrastructure requires large amounts of funding, which could be a project or non-recourse finance. The levels of project finance allocated to developing countries are much smaller compared to the developed world. The purpose of this paper is to determine the critical success factors for accessing project finance for infrastructure development in a developing country, Zimbabwe. This study employed the quantitative approach using a survey questionnaire to address various aspects that are important when lenders advance project finance. The questionnaire was distributed to participating organizations comprised of lenders, borrowers and investors with the higher numbers being borrowers. These organizations include banks in Zimbabwe that offer project finance for infrastructure, Pension funds which invest in infrastructure, Multilateral agencies operating in Zimbabwe, and Municipalities of major cities in Zimbabwe. The interrater reliability of the individual factors was calculated. Also, the aggregate interrater reliability for the different attributes was determined using Cronbach's alpha value. A total of 33 factors under five attributes were identified: governmental, financing, project, special purpose vehicle, and politics and economics were identified as being critical for accessing project finance. These factors were ranked according to their significance index or importance. Only 12 factors were considered as extremely important as critical success factors for project financing in Zimbabwe. The contribution of this study is to provide government, project finance agencies, private sector and other stakeholders interested in infrastructure projects with a list of the most important critical success factors for infrastructure projects in a developing country.

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