Identifying macro-environmental critical success factors and key areas for improvement to promote public-private partnerships in infrastructure

2014 ◽  
Vol 21 (4) ◽  
pp. 383-402 ◽  
Author(s):  
Andreas Wibowo ◽  
Hans Wilhelm Alfen
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Gap Analysis ◽  
Private Investment ◽  
The Body ◽  
Public Private Partnerships ◽  
Infrastructure Development ◽  
Content Type ◽  
Critical Success ◽  
And Performance

Purpose – The purpose of this paper is to identify macro-environmental critical success factors (CSFs) and key areas for improvement for public-private partnerships (PPP) in infrastructure development, using Indonesia as a case study. Design/methodology/approach – The methodology includes the definition of CSFs based on the United Nations for Economic and Social Commission for Asia and the Pacific's self-assessment diagnostic tool and a survey on importance and performance attributes, the application of gap analysis (GA) and importance-performance analysis to prioritize areas needing urgent improvements, and the use of inter-rater agreement analysis to examine to what extent the ratings tend to converge on the same conclusions regarding importance and performance. Findings – Out of 40 possible success factors, a total of 16 are identified as CSFs in the context of Indonesia. GA suggests that no performance ratings exceed importance ratings for the identified CSFs, indicating the need for remedial actions. The factors requiring immediate improvements are all associated with commitments: to policy continuity, financial transparency, and corruption eradication. Practical implications – Although the paper discussing a specific country, the proposed approach is replicable and adaptable in different country contexts. Indonesia's experience can also be of value to governments facing similar problems in encouraging private investment in infrastructure. Originality/value – The paper contributes to the body of knowledge on PPP in infrastructure development by focussing exclusively on macro-environmental CSFs and Indonesia's PPPs, which are both rarely discussed in the existing literature.

Government-led critical success factors in PPP infrastructure development

2015 ◽  
Vol 5 (1) ◽  
pp. 121-134 ◽  
Author(s):  
Andreas Wibowo ◽  
Hans Wilhelm Alfen
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Gap Analysis ◽  
Data Sets ◽  
Infrastructure Development ◽  
Content Type ◽  
Critical Success ◽  
International Investors ◽  
The Government ◽  
The Individual

Purpose – The purpose of this paper is to identify 30 government-led critical success factors (CSFs) from both the meso and micro levels in public-private partnership (PPP) infrastructure development, measured the importance of these factors, and evaluated the government performance within the Indonesian context. Design/methodology/approach – The authors used weighted gap analysis, the Mann-Whitney test, and the Holland and Copenhaver procedure to support the analysis. Findings – The agreement-adjusted mean scores suggest that the identified CSFs are essential, but that these CSFs underperform in Indonesia. The tests indicated that the gap between performance and importance was significant on both the individual and aggregate level, and no respondent-background bias was observed in the data sets. Practical implications – This paper provides valuable information for prospective international investors who might be interested in alternative PPP investment opportunities in Indonesia. Originality/value – This paper enriches the existing body of knowledge on Indonesia’s PPP activities. This is important as, despite the fact that Indonesia offers one of the largest opportunities in Asia for investment in the national infrastructure sector, studies on Indonesia’s PPPs are rarely reported in the literature. This paper also offers a simple, practical, and replicable approach with a sound theoretical basis that can assist governments in identifying and evaluating PPP-specific determinant factors under their control, as well as in measuring their performance on these factors.

Factor analysis of critical success factors for water infrastructure projects delivered under public–private partnerships

2019 ◽  
Vol 24 (3) ◽  
pp. 338-357 ◽  
Author(s):  
Khotso Dithebe ◽  
Clinton Ohis Aigbavboa ◽  
Wellington Didibhuku Thwala ◽  
Ayodeji Emmanuel Oke
Keyword(s):  
Factor Analysis ◽  
Critical Success Factors ◽  
Success Factors ◽  
Public Private Partnerships ◽  
Private Capital ◽  
Water Infrastructure ◽  
Infrastructure Projects ◽  
Content Type ◽  
The Public ◽  
Critical Success

Purpose The role of public–private partnerships (PPP) as a strategic initiative to improve and accelerate service delivery in the form of newly built and revitalised water infrastructure assets in developing countries cannot be over-emphasised. Hence, the purpose of this study is to assess and highlight the importance of critical success factors for water infrastructure projects delivered under public–private partnerships. Design/methodology/approach A survey design was used and a questionnaire was administered to stakeholders who have participated in delivering water infrastructure assets in South Africa. Out of 150 administered questionnaires, only 91 were returned and usable for analyses, representing a 61 per cent response rate. The data gathered were then analysed using descriptive and factor analysis. Findings The study revealed that thorough planning for project viability, high levels of transparency and accountability and a legal framework stipulating policy continuity are the CSFs for delivering water infrastructure projects under the PPP initiative. The findings emerging from factor analysis owing to a close variance revealed the importance of the following grouped factors, namely, public cooperation, project viability and policy and legislation enhancement. Practical implications From the results, it is clear that the public sector, as the facilitator of infrastructure development, should create an environment that is conducive for private capital through political will and commitment and the enhancement of policy and legislation where there is no or minimal private participation. Originality/value Adequate infrastructure investment from private capital promises to flourish economically and improve the living conditions of the public in the cities and the country at large. To further guarantee the reality of PPPs at a local level, the host government must adequately engage and enlighten the public.

An empirical investigation of critical success factors and performance measures for green manufacturing in cement industry

2016 ◽  
Vol 27 (8) ◽  
pp. 1076-1101 ◽  
Author(s):  
Dinesh Seth ◽  
R.L. Shrivastava ◽  
Sanjeev Shrivastava
Keyword(s):  
Performance Measures ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Green Manufacturing ◽  
Cement Industry ◽  
Survey Method ◽  
Content Type ◽  
Critical Success ◽  
And Performance

Purpose The purpose of this paper is to aim for the development and analysis of green manufacturing (GM)-based framework on the identified critical success factors (CSFs) and performance measures (PMs) in the context of the Indian cement industry. Design/methodology/approach The research follows survey method for data collection. For framework development, it uses factor analysis on the identified CSFs and regression along with the appropriate measures for checking statistical consistency and validity. Findings This is the first research towards GM framework for the Indian cement industry. Till date, no framework is available which could guide researchers and practitioners of this environment unfriendly industry. Study exposes lack of connectivity between CSFs and PMs for a GM framework and highlights weaknesses of cement industry in this regard. It offers a generalised GM framework linking PMs with top management, human resource management, organisational culture, green practices, process management and supply chain management. Practical implications The framework is expected to help both researchers and practitioners from cement, construction and other industries who are serious towards GM implementation and are looking for appropriate mechanism. This framework if implemented properly will result in enhanced productivity. Originality/value This work is one of the few and pioneering efforts to investigate GM linking CSFs and PMs in Indian manufacturing sectors and the first in cement industry. Not many studies are available in the context of cement industry, which is the lifeblood of infrastructure and construction sectors. The importance of the work increases as it is conducted in the Indian context, which is undeniably an important economy of the world.

Critical success factors for public–private partnerships in affordable housing in the United Arab Emirates

2019 ◽  
Vol 13 (5) ◽  
pp. 753-768 ◽  
Author(s):  
Khalifa Alteneiji ◽  
Sabah Alkass ◽  
Saleh Abu Dabous
Keyword(s):  
United Arab Emirates ◽  
Affordable Housing ◽  
Critical Success Factors ◽  
Success Factors ◽  
Public Private Partnerships ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Critical Success ◽  
Gcc Countries

Purpose This study aims to identify the critical success factors (CSFs) in the implementation of the public–private partnerships (PPPs) in the United Arab Emirates’ (UAE) affordable housing sector. Design/methodology/approach A questionnaire survey was conducted to assess 17 CSFs for PPP projects derived from previous international and local studies. The collected data were analyzed using the relative importance index technique to establish the most significant factors based on feedback from 48 respondents from the public and private sectors. Findings The most identified CSFs were good governance, government guarantees, commitment and responsibility of the public and private sectors, favorable and efficient legal frameworks, political support and stability, and demand for and the debt-paying ability of the project. Research limitations/implications There has been rapid momentum in the UAE and other Gulf Cooperation Council (GCC) countries towards engaging the private sector in the provision of infrastructure and housing after increased pressure on government budgets and falling oil prices. Thus, this study encourages strong consideration of the highest-ranked CSFs in the absence of any prior experiences or studies. On a broader scale, these CSFs are an effective policy tool for the GCC countries, which share similar contexts. Originality/value This paper represents the first empirical study in the GCC region and the UAE on the CSFs for PPPs in affordable housing, which is experiencing growing demand in the region to overcome the large deficit in housing supply.

scholarly journals Critical success factors in public-private partnerships (PPPs) on affordable housing schemes delivery in Tanzania

2019 ◽  
Vol 17 (2) ◽  
pp. 188-207 ◽  
Author(s):  
Neema Kavishe ◽  
Nicholas Chileshe
Keyword(s):  
Content Analysis ◽  
Affordable Housing ◽  
Critical Success Factors ◽  
Success Factors ◽  
Government Support ◽  
Public Private Partnerships ◽  
Design Stage ◽  
Project Proposal ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to identify the critical success factors (CSFs) and key areas for improvement for public–private partnerships (PPP) in affordable housing schemes (AHS) projects, using Tanzania as a case study. Design/methodology/approach Semi-structured interviews were conducted with 10 public and private sector practitioners in Tanzania. The collected data and the interview transcripts were analysed using the standard qualitative analysis technique of content analysis. Findings The findings show the six most important CSFs as: a dedicated team of professionals to oversee the PPP projects, official and unofficial site visits and inspection, government support and guarantees, undertaking checks and balance from the design stage to construction stage, scrutiny of PPP project proposal and trust and integrity. The mapping of the CSFs across the PPP project lifecycle highlighted a higher incidence across the following phases: building (n = 11), preparation (n = 10) and operational (n = 9). Practical implications The identification of these CSFs would support PPP practitioners in successfully implementing PPP in AHS; besides, there is potential for their inclusion in the future development of the affordable housing PPP conceptual framework. Therefore, based on the identified CSFs, both the government and policy makers could use the findings as the basis for re-examining the existing PPP policy and regulations and reflecting on the existing situation with a view to improving the delivery of future PPP projects. Originality/value This paper provides the first empirical study by applying direct content analysis to identify and understand the CSFs and key areas for improvement for PPPs in AHS within the Tanzanian housing sector. This is rather an under researched subject around CSFs for PPPs from developing countries such as Tanzania.

Critical success factors for total quality management implementation and implications for sustainable academic libraries

2020 ◽  
Vol 41 (6/7) ◽  
pp. 545-563
Author(s):  
Edward Asante ◽  
Patrick Ngulube
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Total Quality ◽  
University Libraries ◽  
Content Type ◽  
Critical Success ◽  
Technical University

PurposeThe purpose of this study is to investigate the critical success factors for total quality management implementation and implications for sustainable academic libraries in Ghana. This study is part of a PhD project that focussed on selected technical university libraries in Ghana.Design/methodology/approachThis study adopted a quantitative approach to collect the data. Samples of 124 participants were involved in this study. PLS-SEM (Smart PLS3) software was used to analyse the data. Convergent, discriminant validity assessment was computed. Eight variables of critical success factors were tested in relation to total quality management implementation at selected academic libraries in Ghana.FindingsThis study established that out of the eight variables tested, six of them (i.e. top management commitment, employee innovation employee training, organisational culture, teamwork and effective communication, quality performance) indicated a significant positive relationship with total quality management implementation apart from strategic planning and human resource management.Research limitations/implicationsThis study was limited to eight variables as the critical success factors mentioned in the previous paragraph. The use of one methodology might be a limitation as the use of multimethod might have given a more comprehensive picture than the case. This study was limited to only technical university libraries in Ghana hence caution must be exercised when applying the results to contextually different academic environments. The results are applicable to academic universities library in Ghana and beyond if they are adjusted to suit the context.Practical implicationsThis study is timely as it may lead to effective total quality management implementation and the sustainability of technical university libraries in Ghana and Africa in general.Originality/valueThe proposed model can be used to enhance the smooth implementation of total quality management in academic libraries in general and Ghana in particular. The framework is termed as Eddie and Pat's Achievement of Quality Performance (EPAfQP) model.

Critical success factors of Lean Six Sigma deployment: a current review

2015 ◽  
Vol 6 (4) ◽  
pp. 339-348 ◽  
Author(s):  
Fairul Anwar Abu Bakar ◽  
Khairanum Subari ◽  
Mohd Amran Mohd Daril
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Success Story ◽  
Content Type ◽  
Critical Success ◽  
Improvement Methodologies ◽  
Practical Implications ◽  
A Current

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.

Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jiju Antony ◽  
Olivia McDermott ◽  
Michael Sony
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Full Range ◽  
Senior Management ◽  
Successful Implementation ◽  
Motivating Factors ◽  
Theoretical Understanding ◽  
Content Type ◽  
Critical Success ◽  
Management Professionals

PurposeQuality 4.0 has a unique potential to create a competitive advantage for organisations by improving customer experience and enhancing profitability. The purpose of this study is to examine Quality 4.0, the9; benefits, motivating factors, critical success factors and the skills required by quality professionals in the successful implementation of Quality 4.0. The study also investigates the organisational readiness factors9 and challenges that need to be addressed before Quality 4.0 adoption and assess their importance.Design/methodology/approachA qualitative interview approach was utilised by interviewing a panel of senior management, engineering and continuous improvement (CI); professionals working in leading companies in Asia, Europe and America who are currently deploying Quality 4.0.FindingsThis study provides a theoretical base for the Quality 4.0 body of knowledge in terms of an organisation’s adoption and overcoming implementation challenges and providing examples of Quality 4.0 application. Organisations can use this study to understand what Quality 4.0 means to industry, the benefits and motivating factors for implementing, the Critical Success Factors, challenges, the organisational readiness factors and the role of leadership in a Quality 4.0 deployment. In addition, the study looks at the skills required by future Quality 4.0 professionals in terms of hard skills, soft skills and a curriculum for educating future quality management professionals. The respondents cited that predictive analytics, sensors and tracking, and electronic feedback loops are the most critical technologies for driving Quality 4.0.Research limitations/implicationsOne of the limitations of this research was that as this area is a nascent area the researchers were limited in their literature review. The second limitation was that the study was based on 12 interviews. A more comprehensive longitudinal study would yield more data so that better and robust conclusions can be derived from the study.Originality/valueThis is the first empirical study on Quality 4.0, which captures the viewpoints of senior management professionals on a full range of topics related to Quality 4.0 motivation for deployment, implementation and readiness for its adoption.

Identify critical success factors to implement integrated green and Lean Six Sigma

2018 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mrigendra Nath Mishra
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Comparative Investigation ◽  
Subject Area ◽  
Lean Six Sigma ◽  
Lean Management ◽  
Content Type ◽  
Critical Success ◽  
The Subject

Purpose The purpose of this paper is analysis of Green and Lean Six Sigma, based on the success factors in its use through a well thought-out literature review, is being planned; a framework has been integrated in a productive manner with the Green and Lean and Six Sigma methods so as to incorporate and actualize the execution. Design/methodology/approach The methodology consists of comparative investigation of Green, Lean management and Six Sigma using open written work, essential analysis at data and master experience of the researchers. To achieve this goal, a significant review of the existing literature of the subject area has been done to prepare a framework in view of the critical success factors. A study was arranged and flowed survey from various businesses utilizing John’s Macintosh Project (JMP) statistical software. Findings The paper establishes the distinguishing proof of five success factors with their situational importance and shows that the integrated Green and Lean Six Sigma can drive the organizations to optimize their resources and cost of services or productions. Practical implications A Green and Lean Six Sigma organization would take profits by the use of the proposed framework in an alternate extent of organizations should be dynamic. The organizations should assess their shortcomings and qualities, set needs and perceive objectives for fruitful implementation. Originality/value Suggestions are being made regarding thoughts and methods that would constitute a Green and Lean Six Sigma organization. The suggested framework compare the method for improvements that may occur in organizations while implementation of the Green and Lean management or Six Sigma.

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