scholarly journals The influence of internal marketing and job satisfaction on quality service delivery in a public health sector: A case study of a local government organization in Uganda

2019 ◽  
Vol 13 (9) ◽  
pp. 309-317
Author(s):  
Otieno Ong’unya Gordon ◽  
Baptist Kowa John ◽  
Wakibi Aziz ◽  
Ssenyange Kassim
Keyword(s):  
Public Health ◽  
Job Satisfaction ◽  
Local Government ◽  
Service Delivery ◽  
Health Sector ◽  
Internal Marketing ◽  
Quality Service ◽  
Government Organization ◽  
Public Health Sector

Corrupt Practices in the Public Health Sector: A Focus on Metropolitan Local Government Areas of Kano State, Nigeria

2020 ◽  
Vol 18 (2) ◽  
pp. 149
Author(s):  
Mohammed Mustapha Namadi
Keyword(s):  
Public Health ◽  
Local Government ◽  
Health Sector ◽  
Sampling Technique ◽  
Healthcare Services ◽  
Healthcare Sector ◽  
Healthcare Provision ◽  
The Public ◽  
Public Health Sector ◽  
The Government

Corruption is pervasive in Nigeria at all levels. Thus, despite recent gains in healthcare provision, the health sector faces numerous corruption related challenges. This study aims at examining areas of corruption in the health sector with specific focus on its types and nature. A sample size of 480 respondents aged 18 years and above was drawn from the eight Metropolitan Local Government Areas of Kano State, using the multistage sampling technique. The results revealed evidence of corrupt practices including those related to unnecessary-absenteeism, diversion of patients from the public health facilities to the private sector, diverting money meant for the purchase of equipment, fuel and diesel, bribery, stealing of medications, fraud, misappropriation of medications and unjustifiable reimbursement claims. In order to resolve the problem of corrupt practices in the healthcare sector, the study recommended the need for enforcement of appropriate code of ethics guiding the conduct of the health professionals, adoption of anti-corruption strategies, and strengthening the government monitoring system to check corruption in public health sector in order to ensure equitable access to healthcare services among the under-privileged people in the society.

scholarly journals Healthcare professionals' perceptions related to the provision of clinical pharmacy services in the public health sector: A case study

2019 ◽  
Vol 15 (3) ◽  
pp. 321-329
Author(s):  
Christian Díaz de León-Castañeda ◽  
Jéssica Gutiérrez-Godínez ◽  
Juventino III Colado-Velázquez ◽  
Cairo Toledano-Jaimes
Keyword(s):  
Public Health ◽  
Clinical Pharmacy ◽  
Healthcare Professionals ◽  
Health Sector ◽  
Pharmacy Services ◽  
The Public ◽  
Clinical Pharmacy Services ◽  
Public Health Sector

scholarly journals Policy learning from influenza and the preparedness of the public health sector: A Latvian case study

2021 ◽  
Author(s):  
Ieva_Daniela Beinarovica
Keyword(s):  
Public Health ◽  
Health Sector ◽  
Policy Learning ◽  
Future Research ◽  
Global Public Health ◽  
Health Security ◽  
The Public ◽  
Public Health Sector ◽  
Learning And Change

Due to globalization and continuous development and mutation and development of various pathogens, infectious diseases have transcended the public health sector and become issues of Global Public Health Security. Influenza – an infectious disease that is both a cyclical, yearly occurrence and the cause of several deadly global pandemics – regularly challenges the public health sector thus providing opportunities for policy learning and evidence bases policy change. By applying the Algorithm for continuous analysis of policy learning and change, this publication investigates whether and how policy learning and change took place in Latvia after the 2006/2007 influenza season, when a record number of infection cases was registered. Although the conclusions of this publication cannot be generalized, it provides valuable insights for future research, especially for the analysis of the management of the Covid-19 pandemic in Latvia.

scholarly journals Low priority level for infertility services within the public health sector: a Brazilian case study

2009 ◽  
Vol 25 (2) ◽  
pp. 430-435 ◽  
Author(s):  
M. Y. Makuch ◽  
C. A. Petta ◽  
M. J. D. Osis ◽  
L. Bahamondes
Keyword(s):  
Public Health ◽  
Health Sector ◽  
Priority Level ◽  
The Public ◽  
Public Health Sector ◽  
Brazilian Case

scholarly journals Employee attitudes on TQM implementation and job satisfaction in public health sector

2021 ◽  
Vol 9 (1) ◽  
pp. 187-209
Author(s):  
Ivana Škarica ◽  
Ana-Marija Vrtodušić Hrgović
Keyword(s):  
Public Health ◽  
Job Satisfaction ◽  
Health Sector ◽  
Employee Attitudes ◽  
Future Research ◽  
Sociodemographic Characteristics ◽  
Minimal Risk ◽  
Public Health Sector ◽  
Effective Manner ◽  
The Difference

The quality of service in the public health sector is an essential aspect that influences patient satisfaction. Providing quality in public health sector means delivering health service in an affordable, safe and effective manner, with minimal risk and harm for patients. In other words, it means fulfilling patients’ needs and surpassing their expectations. In order to provide patients with good-quality and satisfactory service, many public health organizations implement quality standards that contribute with many benefits and advantages, among which employee satisfaction stands out. The objective of the research was to evaluate the attitude of employees in public health institutes towards the dimensions of job satisfaction and their perception of the level of TQM implementation, with regard to the employees’ sociodemographic characteristics. In order to achieve this objective, ANOVA was used to test the hypotheses and determine the difference between observed sociodemographic characteristics with regard to the dimensions of job satisfaction and the application of TQM principles in research. Beside that, correlation coefficient was used to test the connection between overall job satisfaction and the level of TQM implementation (overall TQM principles). The findings suggest that level of education and the length of service have a significant effect on the differences in assessments among employees, while position in the workplace affects within certain dimensions of job satisfaction, as well as within their perception of the TQM implementation. Results have also shown that there is a statistically significant relationship between job satisfaction and the level of implementation of TQM principles. The present study provides valuable guidelines for public health sector managers since the results of the research indicate the level of perception of the implementation of TQM principles and job satisfaction dimensions with which employees are the most and the least satisfied, thus pointing out to management in public health sector institutions the areas in which certain improvement measures should be implemented. As this study focuses specifically on Institutes of Public Health, future research could be expanded to encompass other public health institutions such as hospitals and private clinics as well as other sectors.

Sign in / Sign up

Export Citation Format

Share Document