scholarly journals Challenges of Total Quality in Education through Quality Assurance Principles in One Institution of Higher Education in South Africa

Author(s):  
Kholeka Constance Moloi ◽  
Reitumetse Rejoyce Motaung
2004 ◽  
Vol 23 (4) ◽  
pp. 104-113
Author(s):  
R. W. Pretorius

In view of the controversy which characterises systems for quality assurance in higher education worldwide, this article provides a critical review of the theory and practice of quality in the higher education sector.  The state of affairs in South Africa is also reviewed, with the focus on the new system for quality assurance which is currently being implemented.  Despite good intentions, however, the new system in South Africa tends to be over-burocratic, with limited potential for deepseated change and quality improvement as a result of the focus on accountability rather than on continuous improvement. Real improvement is an internally driven process, which cannot be achieved through burocratic measurement and control.  In line with what has been experienced internationally, this article argues that a more flexible approach to the meaning of quality in the context of higher educaction is required in South Africa.  Apart from defining and assuring quality, this approach should also be directed at its improvement.  However, the point of departure has to be quality improvement, and not quality assurance and control.


2003 ◽  
Vol 26 (1) ◽  
pp. 194 ◽  
Author(s):  
Mary Cruickshank

In Australia,the traditional Quality Assurance approach used in the hospital setting has played an important role in nursing practice.During the past decade, nurses have begun making a paradigm shift from Quality Assurance to Total Quality Management but scant attention has been paid to quality management practices in nursing in the higher education sector. This paper reports on a quantitative study examining the perceptions of nurse academics to the applicability of TQM to nursing in universities. The findings identified how TQM could be applied to suit the nursing culture in the higher education sector.


2015 ◽  
Vol 2 (1) ◽  
pp. 84-100
Author(s):  
Ibiwumi A Alade

The pursuit of quality in education has become a worldwide phenomenon. This stems from the astronomical demand for higher education, as well as the rising integration of relevant emerging educational reforms in the Nigerian curricula. Despite the efforts at promoting best practices in ensuring quality of achievement and learning outcomes, the management and funding of higher education have been criticised for being regressive in recent years. On this premise, this article examines management and funding for quality assurance in the curricula of higher education in Nigeria. The article appraises the concerted actions of management and quality control agencies that are involved in the transformation of the higher education landscape in Nigeria. Some reform measures, which have gained entrance into Nigerian higher education, are also enunciated with a critique of the dire financial situation of higher education in Nigeria, as evidenced by some financial reports from appropriate sources. Similarly, the issue of quality echoed frequently in Nigerian higher education is critically examined. Some of the submissions in the end include the need for the installation of a sustainable culture of quality reforms management and use of adequate financial sharing formula with a view to proving curricula output of higher education in Nigeria.


Author(s):  
Valentina Mihaela Ghinea

When it comes to the quality of education, despite the general adhesion related to its importance, one can notice a number of opinions frequently contradicting themselves. The intention of delimitating, systemizing, and prioritizing the multitude of quality facets simply enhances the criticism. These circumstances prompt a more thorough analysis of the quality in education. Focusing on the perspective of the European Higher Education, this chapter proposes a set of convergence indicators that are able to capture the relationship toward which universities evolve. The indicators are then tested against the opinion of several experts from Romanian Higher Education Institutions, analyzed, and subjected to careful revision based on the respondents' answers.


2021 ◽  
Vol 97 ◽  
pp. 01040
Author(s):  
Doina Usaci ◽  
Lilia Sargu

In the current economic context, quality has become a source of competitive advantage, and universities that want to achieve academic excellence must perceive quality as something integral to their activities. The purpose of this research is to demonstrate that without establishing an efficient mechanism for quality assurance and evaluation, higher education institutions turn into diplomas mills, being rather an impediment to the cultural, economic and social development of society. So, in order to ensure the success of the scientific approach, the following methods were used: scientific documentation; analytical-synthetic methods; the method of comparing and generalizing theoretical and practical data. The analysis of the quality of higher education in Moldova in terms of the provisions of the Bologna Process raised a fundamental question - the acute need for effective external evaluation mechanisms of higher education institutions in parallel with the internal mechanisms of institutions. As a result, following the empirical study, we conclude that the universities of the Republic of Moldova do not face significant problems that seriously affect the performance of the total quality management system, but they must really make efforts to improve the dimensions analyzed in within this research, in order to obtain the benefits expected from the implementation of the total quality management system.


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