Investigation of Instructors' Views on the Accreditation Process of Schools of Foreign Languages

The main purpose of this study is to determine the views of instructors who work at accredited schools of foreign languages about the accreditation process that they have been through. This study follows the qualitative case study research design. The participants were 31 English instructors working at 12 different foreign language schools in Turkey. A set of semi-structured interview questions created by the researchers were used as the data collection tool. The collected data were then subjected to content analysis. It was found that documentation was the most problematic area for the institutions during the accreditation process, so it was the most labor-intensive area for the instructors. Also, it was found that there were significant improvements in the learning and teaching process at these institutions, which resulted in a higher quality of instruction. In addition, it was observed that the accreditation process triggers creation of a culture of quality and continuous development among the instructors. It can be recommended that all teaching staff should be well informed about the accreditation purpose and process, ensuring staff readiness. Furthermore, the burden of work involved in accreditation should be shared by all the staff, with a well-planned and balanced division of labor among them.

La calidad universitaria que debemos tener en el bicentenario

Cercano al cumplimiento del bicentenario, es necesario reflexionar sobre esta frase: "La educación que queremos para el Perú" que subtitula el Proyecto Educativo Nacional al 2021, y que se relaciona con el título de este ensayo, tiene un relación directa con el quinto objetivo estratégico que indica que “la educación superior de calidad se convierte en un factor favorable para el desarrollo y la competitividad nacional (CNE, 2007) Y es que la calidad de la educación superior constituye una herramienta estratégica muy valiosa para el desarrollo, por ello el gobierno debe implementar políticas públicas para hacer cambios trascendentales con mayor inversión, fortalecer las capacidades de gerentes y docentes, e implementar un sistema de gestión de la calidad, promover una cultura de mejora continua. La calidad que se necesita para todos los sectores es una demanda nacional que no se puede postergar más, y estando cerca de un proceso electoral, es válido exigirlo a los candidatos de hoy, que si son electos implementen políticas públicas de promoción, promoción y desarrollo de una cultura de calidad a favor de nuestro país, para esta y las próximas generaciones. Nearing the bicentennial, it is necessary to reflect on this phrase: "The education we want for Peru" that subtitles the National Education Project to 2021, and which is related to the title of this essay, has a direct relationship with the fifth strategic objective that indicates that "quality higher education becomes a favorable factor for development and national competitiveness (CNE, 2007). The quality of higher education is a very valuable strategic tool for development, which is why the government must implement public policies to make transcendental changes with greater investment, strengthen the capacities of managers and teachers, implement a quality management system, and promote a culture of continuous improvement. The quality that is needed for all sectors is a national demand that cannot be postponed any longer, and being close to an electoral process, it is valid to demand that today's candidates, if elected, implement public policies to promote, foster and develop a culture of quality in favor of our country, for this and the next generations.

Analysis of the competitiveness of pipeline maintenance service providers in oil wells in the state of Tabasco

In the industrial sector, it is important that companies have a high profitability, with strategies for the provision of services or product development that meet or exceed the demands of the market, this is called competitiveness. Maintaining a holistic approach within organizations requires the analysis and measurement of context variables, as well as the implementation of a culture of quality and continuous improvement. In the oil industry, well pipeline maintenance services are activities of the utmost importance to keep the energy sector productive, therefore it is important that companies engaged in this area be competitive. This study analyzes the impact of context variables on the competitiveness of companies that provide maintenance services to oil well pipelines, seeking that in a comprehensive manner and on the basis of the results obtained, determine the relationship they have with respect to their competitiveness, to propose improvement strategies that lead companies to evolve towards states of improvement with levels of competitiveness that allow them to position themselves at world-class levels.

دور إدارة الجودة الشاملة في تحقيق الميزة التنافسية المستدامة

With the beginning of the 20th century, the interest in quality began to grow, and this interest grew even more after the Second World War. This concept was expanded with the increase in customer expectations and the intensity of the competition in terms of quality, to include quality at the organization level as a whole. This study is aimed at identifying the role of TQM in achieving the competitive competitive advantage of the staff of the Directorate of Preparation and Training, and what is exposed to this Directorate of competition as strong as other departments Internal and external pressures affect Especially in terms of performance and competitive position. This led the Directorate to use TQM to maintain its competitive advantage and to enhance its competitive position. In order to achieve this, the analytical description was used. The researchers designed a questionnaire consisting of (30) ) A questionnaire on the sample of the sample has been mobilized through the staff of the Directorate has been used several statistical methods (SPSS) to achieve the objectives of the study. The researchers concluded that the implementation of TQM through the continuous training and education of all the human resources working in the Directorate, and the need to emphasize the accreditation of business organizations TQM as a modern and declared administrative approach to all leaders and employees, build a culture of quality and abandon the traditional methods of management

Creating a culture of quality: our experience with providing feedback to frontline hospitalists

BackgroundOne way to provide performance feedback to hospitalists is through the use of dashboards, which deliver data based on agreed-upon standards. Despite the growing trend on feedback performance on quality metrics, there remain limited data on the means, frequency and content of feedback that should be provided to frontline hospitalists.ObjectiveThe objective of our research is to report our experience with a comprehensive feedback system for frontline hospitalists, as well as report the change in our quality metrics after implementation.Design, setting and participantsThis quality improvement project was conducted at a tertiary academic medical centre among our hospitalist group consisting of 46 full-time faculty members.Intervention or exposureA monthly performance feedback report was distributed to provide ongoing feedback to our hospitalist faculty, including an individual dashboard and a peer comparison report, complemented by coaching to incorporate process improvement tactics into providers’ daily workflow.Main outcomes and measuresThe main outcome of our study is the change in quality metrics after implementation of the monthly performance feedback reportResultsThe dashboard and rank order list were sent to all faculty members every month. An improvement was seen in the following quality metrics: length of stay index, 30-day readmission rate, catheter-associated urinary tract infections, central line-associated bloodstream infections, provider component of Healthcare Consumer Assessment of Healthcare Providers and Systems scores, attendance at care coordination rounds and percentage of discharge orders placed by 10:00.ConclusionsImplementation of a monthly performance feedback report for hospitalists, complemented by peer comparison and guidance on tactics to achieve these metrics, created a culture of quality and improvement in the quality of care delivered.

Thoughts on the Construction of Humanistic Care in Neurology Nursing

<p>In the nursing work of neurology, we must always follow the concept of humanistic care, and actively explore and continuously improve the humanistic care methods suitable for neurology. Starting from the basics, build a nursing culture of “quality nursing, humanity first”, and attach importance to nursing work. In addition, according to the specific conditions of the departments and patients, a warm hospitalization environment and personalized service methods are created. Attention should also be paid to extend humanistic care to patients’ families and nurses, and to continuously improve the level of humanistic care in neurology nursing.</p>

Building a Culture of Trust in Higher Education Institutions

Higher education institutions worldwide are evolving in a so-called quality assurance era in which quality standards are defined and implemented. Quality assurance has, in fact, two sides: one declarative, or formal, reflected into documents, proofs, and even statistics well prepared, and one practical, or informal, that behind all legal issues, the quality of processes is real. The contradiction between the two sides of the quality assurance contributes a false perception of quality and unethical institutional behavior. Higher education institutions can become ethical or more ethical through their people—management, academics, students, alumni, researchers. In other words, the culture of quality needs to be rebuilt towards trust. The objective of this chapter is to provide a clear insight to the contemporary state of higher education institutions' behavior and context to contribute to the building up of new quality management based on a trust in the area of education, research, and social development.

Quality culture in action for a respiratory course: A dynamic CQI process at an engineering based allopathic medical school

Carle Illinois College of Medicine (CIMED) opened its doors in 2018 as an allopathic medical school under provisional accreditation by the Liaison Committee of Medical Education (LCME) and in 2014, the LCME mandated that all U.S. medical schools implement the process of internal continuous quality improvement (CQI). Here, the authors take a retrospective look at how CIMED utilized frequent and granular student feedback to contribute to continuous quality improvement (CQI) during the school’s Respiratory course, by citing specific examples of changes and student satisfaction outcomes from the inaugural class (2018) to the second class (2019). The authors outline how this cycle of evaluation and action can effectively incorporate students into the CQI process to enhance student success via faculty-student partnership. Furthermore, the authors discuss the nuance of feedback interpretation by the involved faculty and advocate for CQI based on a deeper understanding of the student experience such that change initiated by CQI may extend beyond benchmark data collection. The authors discuss how dynamic feedback may be helpful in achieving equipoise between long-standing principles of medical pedagogy and newer trends in medical education, while still maintaining student satisfaction and continuing to develop a culture of quality improvement.