scholarly journals Challenges and Solutions in Online Community-based Open Innovation: The Case of MyStarbucksIdea.com

2017 ◽  
Vol 18 (2) ◽  
pp. 75-85 ◽  
Author(s):  
Hanjun Lee ◽  
Yongmoo Suh
Keyword(s):  
Open Innovation ◽  
Online Community ◽  
Community Based

Knowledge collaboration between organizations and online communities: the role of open innovation intermediaries

2017 ◽  
Vol 21 (6) ◽  
pp. 1293-1318 ◽  
Author(s):  
Krithika Randhawa ◽  
Emmanuel Josserand ◽  
Jochen Schweitzer ◽  
Danielle Logue
Keyword(s):  
Open Innovation ◽  
Online Community ◽  
Knowledge Exchange ◽  
Boundary Management ◽  
Community Based ◽  
Content Type ◽  
Digital Platforms ◽  
User Communities ◽  
Knowledge Collaboration

Purpose This research paper aims to examine how open innovation (OI) intermediaries facilitate knowledge collaboration between organizations and online user communities. Drawing on a Community of Practice (CoP) perspective on knowledge, the study lays out a framework of the knowledge boundary management mechanisms (and associated practices) that intermediaries deploy in enabling client organizations to engage in online community-based OI. Design/methodology/approach This research is based on an exploratory case study of an OI intermediary and 18 client organizations that engage with online user communities on the intermediary’s platform. Results incorporate both the intermediary and clients’ perspective, based on analysis of intermediary and client interviews, clients’ online community projects and other archival data. Findings Results reveal that OI intermediaries deploy three knowledge boundary management mechanisms – syntactic, semantic and pragmatic – each underpinned by a set of practices. Together, these mechanisms enable knowledge transfer, translation and transformation, respectively, and thus lead to cumulatively richer knowledge collaboration outcomes at the organization–community boundary. The findings show that the pragmatic mechanism reinforces both semantic and syntactic mechanisms, and is hence the most critical to achieving effective knowledge collaboration in community-based OI settings. Practical implications The findings suggest that OI intermediaries have to implement all three boundary management mechanisms to successfully enable knowledge collaboration for community-based OI. More specifically, intermediaries need to expand their focus beyond the development of digital platforms, to include nuanced efforts at building organizational commitment to community engagement. Originality/value Drawing on the CoP view, this study integrates the knowledge management literature into the OI literature to conceptualize the role of OI intermediaries in shaping knowledge collaboration between organizations and communities. In engaging with the interactive nature of knowledge exchange in such multi-actor settings, this research extends the firm-centric theorization of knowledge that currently dominates the existing OI research.

scholarly journals The face of postural tachycardia syndrome – insights from a large cross‐sectional online community‐based survey

2019 ◽  
Vol 286 (4) ◽  
pp. 438-448 ◽  
Author(s):  
B. H. Shaw ◽  
L. E. Stiles ◽  
K. Bourne ◽  
E. A. Green ◽  
C. A. Shibao ◽  
...  
Keyword(s):  
Online Community ◽  
Postural Tachycardia Syndrome ◽  
Community Based ◽  
Cross Sectional ◽  
Postural Tachycardia ◽  
The Face

scholarly journals Online Communities and Open Innovation

Economics ◽  
2015 ◽  
pp. 652-666
Author(s):  
Alberto Francesconi ◽  
Riccardo Bonazzi ◽  
Claudia Dossena
Keyword(s):  
Solar System ◽  
Absorptive Capacity ◽  
Online Communities ◽  
Open Innovation ◽  
Online Community ◽  
Software Tool ◽  
Linear Process ◽  
Innovation Approach

Online communities are becoming an important way to support firms towards an open innovation approach. However, knowledge shared in an online community represents only a potential for firm's innovation aims. The effectiveness of exploration and exploitation of this knowledge depends on firm's absorptive capacity. In this work the authors focus on the time an idea, shared within an online community, takes to be transformed from a ‘potential' into a ‘realized' innovation by a firm. In particular, conceiving knowledge as a trajectory across pole of attraction rather than a linear process, the authors develop a model inspired by the solar system metaphor. Preliminary results from a case study are presented. They suggest firms may improve the effectiveness of absorptive capacity exploiting the mediation role of a software tool.

Social Software Support for Collaborative Innovation Development within Organizations

2012 ◽  
Vol 2 (1) ◽  
pp. 56-76 ◽  
Author(s):  
Michael Reinhardt ◽  
Martin Wiener ◽  
Marc René Frieß ◽  
Georg Groh ◽  
Michael Amberg
Keyword(s):  
Information Integration ◽  
Open Innovation ◽  
Design Science ◽  
Social Software ◽  
Community Based ◽  
Software Support ◽  
Innovation Development ◽  
Content Sharing ◽  
Collaborative Innovation ◽  
Innovation Platform

Applying a design science approach, the authors developed and tested a social network-based open innovation platform prototype that supports two major aspects of an organization’s ability to drive ideas into innovation concepts. First, the system implements a structured and transparent process logic that enables knowledge aggregation through content sharing and information integration as well as individual workflows of single actors. Second, the platform shapes a collaborative, time- and space-independent common context, which enables employees to build and run an open innovation community. Based on a prototype, the authors also evaluated the platform’s usability as well as its usefulness for collaborative development of innovative concepts.

Volunteers’ involvement in online community based software development

2009 ◽  
Vol 46 (3) ◽  
pp. 151-158 ◽  
Author(s):  
Bo Xu ◽  
Donald R. Jones ◽  
Bingjia Shao
Keyword(s):  
Software Development ◽  
Online Community ◽  
Community Based

Flutracking: Weekly online community based surveillance of influenza-like illness in Australia, 2017 Annual Report

2019 ◽  
Vol 43 ◽  
Author(s):  
Sarah Moberley ◽  
Sandra Carlson ◽  
David Durrheim ◽  
Craig Dalton
Keyword(s):  
Attack Rate ◽  
Laboratory Testing ◽  
Online Community ◽  
Annual Report ◽  
Influenza Season ◽  
National Level ◽  
Historical Context ◽  
Fold Increase ◽  
Community Based ◽  
Influenza Like Illness

Flutracking participation continued to grow, with a total of 33,947 participants in 2017 (a 9.5% increase from 2016). The majority of participants completed their survey within 24 hours of the email being sent (average 72.5% responses received in 24 hours). Overall, the rate of influenza-like illness (ILI) in 2017 was higher and remained elevated for a longer period compared to previous years except for the 2009 pandemic. Flutracking placed the severity and magnitude of the influenza season into historical context. Following the highest number of laboratory-notified influenza cases on record (2.8-fold increase from 2016), Flutracking data demonstrated a large increase in the percent of participants with fever and cough that were tested for influenza (2.9% to 5.0% for 2016 and 2017 respectively) and thus determined it was increased laboratory testing that contributed to the substantial increase in influenza notifications. Flutracking participants with fever and cough that were tested for influenza have increased each year from 2013 to 2017 at the national level, with a large increase from 2016 (2.9%) to 2017 (5.0%). The peak weekly fever and cough attack rate occurred in mid-August, with 4.1% ILI in the unvaccinated, compared to 3.1% in vaccinated Flutrackers. In the peak four weeks of ILI, 12.3% of participants experienced an episode of fever and cough. Divergence between the vaccinated and unvaccinated participants’ ILI percentages was highest during the week ending 6 August 2017 (4.1% in the unvaccinated group and 2.7% in the vaccinated group). The timing of the ILI peak amongst Flutracking participants was consistent with peak notifications of laboratory-confirmed influenza.

Localization of information on communication networks of an open-source online community

2017 ◽  
Vol 28 (07) ◽  
pp. 1750091 ◽  
Author(s):  
Jianmei Yang ◽  
Hui Li ◽  
Hao Liao ◽  
Zheng He ◽  
Huijie Yang ◽  
...  
Keyword(s):  
Open Source ◽  
Communication Networks ◽  
Online Community ◽  
Large Scale ◽  
Information Communication ◽  
Community Based ◽  
Large Scale Data ◽  
Communication Ability ◽  
Properties Of Information ◽  
Data Collections

In order to study the information communication ability (i.e. information conductivity) of CodePlex C# community, an Open-Source Online Community (OSOC), we first construct the models of weighted communication networks in 11 periods for the community based on large-scale data collections. Then by using two ways of quantum mapping of complex networks, we analyze the localization properties of information on the maximum connected graphs (named as communication networks) of these weighted networks according to the idea of analyzing the localization properties of an electron on a large cluster. We draw the following conclusions. (1) CodePlex C# OSOC usually has information isolativity. (2) The community has some degree of information communication ability and the ability increases as time goes on. (3) The localization of information on the communication networks in any period induced by its structure is weaker than that induced by its structure together with the connection intensities between its nodes. (4) Our idea and methods can be used to analyze the information communication ability of other online communities.

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