scholarly journals Identified Factors Affecting the Intention of Saudi Arabian Citizens to Adopt e-Government Services

Author(s):  
Sulaiman Alateyah
2020 ◽  
Vol 10 (2) ◽  
pp. 108-14
Author(s):  
Majed M Moosa ◽  
Leo P. Oriet ◽  
Abdulrahman M Khamaj

Introduction: Research indicate that construction site accidents are a global concern, and rates are rapidly increasing. In developing countries such as Saudi Arabia, safety issues are frequently ignored, and little is known about their causes. Objectives: This study aimed to shed light on factors causing accidents in Saudi Arabian construction companies. Methods: An online detailed survey, using Google Form, of accident features was distributed randomly to potential employees in 35 construction companies in Saudi Arabia, where one of the top administrators or safety officers were required to respond to the survey. It was conducted from 1st June to 31st August, 2013. The safety practices and perceptions of accident causes were assessed. Results: The response rate was 63%. Over half of the surveyed organizations encountered all of the selected accident types. While 19 (86%) of the construction companies maintained the equipment regularly, 15 (68%) had regular maintenance staff and 13 (59%) inspected the equipment before use. Although 18 (82%) of the workers were supplied with personal protective equipment (PPE), only 12 (55%) emphasized its use and offered site orientation for new employees.  In the last part of the survey, respondents were requested to rate 25 factors affecting safety performance at the construction sites on a scale of 1 to 5, with 5 being the most important. The three most important factors of poor safety performance were the firm's top leaders, a lack of training, and the reckless operation of equipment. Conclusion: Changing attitudes of surrounding safety culture have the potential to significantly improve safety outcomes in the Saudi Arabian construction industry. Two Saudi Arabian corporations, Saudi Aramco and Saudi Chevron Petrochemical provide a positive model for increasing construction safety in the country, but there is a paucity of industry-level data. Further scholarly attention is strongly indicated.


2015 ◽  
Vol 6 (3) ◽  
pp. 206-222 ◽  
Author(s):  
Kanda Sorn-in ◽  
Kulthida Tuamsuk ◽  
Wasu Chaopanon

Purpose – The purpose of this paper is to study the factors affecting the development of e-government by using a citizen-centric approach. Design/methodology/approach – This paper is a mixed-methods study consisting of qualitative and quantitative research. Data were collected from government agencies using a structured interview and questionnaire about e-government services. The research was collected from the people responsible for the management of an e-government project in 75 government agencies. In addition, the researcher collected data from 1,400 citizens by using an e-Survey questionnaire that grouped participants by age. Findings – By using a citizen-centric approach, the paper identified the factors affecting the development of e-government. There were five factors from the viewpoint of government agencies and citizen groups: quality of e-government services, policy and governance, information technology infrastructure, organization and economy and society. Research limitations/implications – The research covered the development patterns of e-government for services from government to citizens only. Practical implications – Seeing the importance of environmental factors for both service providers and service users would facilitate continuous improvement of e-government service provision by government agencies. Social implications – The results reflect citizens’ need for e-government services; quality is their priority. Hence, government agencies must consider the quality of the delivery of information and e-government services as they relate to the lifestyles and needs of citizens. Originality/value – The creation of knowledge from merging e-government concepts with citizen-centric principles is a modern government sector management theory. This research stresses the need for the government sector to see the need for e-government and to recognize the factors for its successful development. This means the design and development of e-government services should respond to the increasing needs of the citizens.


2020 ◽  
pp. 17-23
Author(s):  
Zurinah Suradi ◽  
Noor H. Yusoff ◽  
Kawther S. M. Al Mashiki

Many countries, including the Sultanate of Oman have implemented e-government for better services to their citizens and residents. In this study, the researchers examined the factors that are perceived to affect adoption of e-government among young citizens of the country. Factors such as usefulness, ease of use, risk, and trust of technology were incorporated into the survey questionnaire. The questionnaires were then distributed to students in the Dhofar University. Findings of the study indicate that perceived ease of use of e-government services is one of the most important factors to encourage the young citizens to use the e-government services. Besides that, all other factors in the study suggested that they are related to the intention of use of e-government e-services among Omani youths.


2015 ◽  
Vol 11 (3) ◽  
pp. 51-68
Author(s):  
Anan Alssbaiheen ◽  
Steve Love

This study analyzed the challenges and opportunities associated with the implementation of mobile government services in Saudi Arabia. By collecting data through surveys from citizens and employees in Saudi Arabia, this study shows that the high level of mobile penetration in the country offers an opportunity for Saudi Arabian government to offer mobile government services in the country. The results suggest that although a large percentage of population does not have access to mobile technologies, there is still a strong desire among users for the provision of mobile government services. The effective implementation of mobile government services would enhance the technological development in Saudi Arabia. However, there exist certain challenges. Sufficient level of understanding among the Saudi Arabian population about the benefits of mobile government services is lacking. There is lack of the customization of mobile government services and lack of access to mobile technologies would be a challenge.


IEEE Access ◽  
2020 ◽  
Vol 8 ◽  
pp. 16259-16268 ◽  
Author(s):  
Abdulhafeez Muhammad ◽  
Asadullah Shaikh ◽  
Quadri Noorulhasan Naveed ◽  
Mohamed Rafik Noor Qureshi

2008 ◽  
Vol 5 (4) ◽  
pp. 375 ◽  
Author(s):  
Kathleen M. Boyer Wright ◽  
Jeffrey E. Kottemann

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