FACTORS AFFECTING THE USAGE OF T-GOVERNMENT SERVICES - An Exploratory Study

2008 ◽  
Keyword(s):  
Exploratory Study ◽  
Factors Affecting ◽  
Government Services

scholarly journals Factors Affecting Small and Medium Enterprises Success: An Exploratory Study

2013 ◽  
Vol 64 (3) ◽  
Author(s):  
Abdul Karim Kanaan Jebna ◽  
Ahmad Suhaimi Baharudin
Keyword(s):  
East Asia ◽  
Cash Flow ◽  
Exploratory Study ◽  
Business Performance ◽  
Small And Medium Enterprises ◽  
South East Asia ◽  
Factors Affecting ◽  
Competitor Orientation ◽  
Growing Economy ◽  
Medium Enterprises

Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on business performance and success in Malaysia. Interviews with SMEs from different industries were conducted. Several factors were found to contribute to the success of business. The factors are classified into financial and non-financial determinants. These factors include customer satisfaction, service quality, experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of sales and revenue. Building on these interviews, a discussion and conclusion have been provided.

An Exploratory Study of Factors Affecting Number of Fans on Facebook Based on Dialogic Theory

2017 ◽  
pp. 538-546
Author(s):  
Hui Chi Chen ◽  
Ping Yu Hsu ◽  
Ming Shien Cheng ◽  
Hong Tsuen Lei ◽  
Ching Fen Wu
Keyword(s):  
Exploratory Study ◽  
Factors Affecting ◽  
Dialogic Theory

Factors affecting the development of e-government using a citizen-centric approach

2015 ◽  
Vol 6 (3) ◽  
pp. 206-222 ◽  
Author(s):  
Kanda Sorn-in ◽  
Kulthida Tuamsuk ◽  
Wasu Chaopanon
Keyword(s):  
Quantitative Research ◽  
Service Providers ◽  
Structured Interview ◽  
Government Agencies ◽  
Content Type ◽  
Factors Affecting ◽  
Government Services ◽  
Government Sector ◽  
The Government

Purpose – The purpose of this paper is to study the factors affecting the development of e-government by using a citizen-centric approach. Design/methodology/approach – This paper is a mixed-methods study consisting of qualitative and quantitative research. Data were collected from government agencies using a structured interview and questionnaire about e-government services. The research was collected from the people responsible for the management of an e-government project in 75 government agencies. In addition, the researcher collected data from 1,400 citizens by using an e-Survey questionnaire that grouped participants by age. Findings – By using a citizen-centric approach, the paper identified the factors affecting the development of e-government. There were five factors from the viewpoint of government agencies and citizen groups: quality of e-government services, policy and governance, information technology infrastructure, organization and economy and society. Research limitations/implications – The research covered the development patterns of e-government for services from government to citizens only. Practical implications – Seeing the importance of environmental factors for both service providers and service users would facilitate continuous improvement of e-government service provision by government agencies. Social implications – The results reflect citizens’ need for e-government services; quality is their priority. Hence, government agencies must consider the quality of the delivery of information and e-government services as they relate to the lifestyles and needs of citizens. Originality/value – The creation of knowledge from merging e-government concepts with citizen-centric principles is a modern government sector management theory. This research stresses the need for the government sector to see the need for e-government and to recognize the factors for its successful development. This means the design and development of e-government services should respond to the increasing needs of the citizens.

Electronic Tax Filing

2013 ◽  
pp. 147-156
Author(s):  
Viveka Ramoo ◽  
T. Ramayah ◽  
May-Chiun Lo ◽  
Teoh Ai Ping
Keyword(s):  
Perceived Risk ◽  
Exploratory Study ◽  
Explanatory Power ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
The Internet ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Government Services ◽  
Tax Filing

Governments are seeking to benefit from information technology by incorporating various government services online for the benefits of the citizen. The Malaysian government as part of its Multimedia Super Corridor (MSC) project introduced e-filing in 2006, which is the process of filing taxes using the Internet as one of the e-government services. This is an exploratory study to model the determinants of intention to use an Internet tax filing system. The authors used 4 variables as predictors or intention to use which were perceived usefulness, perceived ease of use, perceived risk, and facilitating condition. Data was collected from 100 respondents using non probability purposive sampling via a structured questionnaire. As hypothesized, perceived ease of use, perceived usefulness, and facilitating condition were positively related to intention to use. The findings show that perceived usefulness has the strongest influence on intention to use (ß = 0.341), followed by perceived ease of use (ß = 0.278) and facilitating condition (ß = 0.234). As hypothesized, perceived risk was negatively related (ß =-0.223) to intention to use indicating that users are concerned by the risk involved in filing taxes online. The regression results show that the four variables can explain 52.2% of the variation in intention to use which indicates good explanatory power. Understanding these factors can extend the knowledge, which can lead to better planning and implementation of e-Filing in Malaysia.

scholarly journals An Exploratory Study of the Factors Affecting Labor-Management Relations in the Context of Employee Satisfaction within Garments Industry of Bangladesh

2019 ◽  
Vol 9 (1) ◽  
pp. 317
Author(s):  
Mohammed S. Chowdhury ◽  
Nurul Amin ◽  
Zahurul Alam
Keyword(s):  
Exploratory Study ◽  
Employee Satisfaction ◽  
Primary Sources ◽  
Labor Management ◽  
Factors Affecting ◽  
Secondary Sources ◽  
Interview Method ◽  
Employees Satisfaction ◽  
Pearson Correlations ◽  
Structured Questionnaire

The study examined the factors that affected Labor-Management Relations in the context of employees’ satisfaction in Garments Industry of Bangladesh. The data for the study were collected from both primary and secondary sources. Primary sources relied on interview method with the help of a structured questionnaire for self-guidance. All hypotheses were tested using regression analysis and Pearson correlations controlling for background variables of gender, marital status, and age. The study revealed that all dimensions of labor-management relations were positively and significantly correlated to employee satisfaction and overall labor-management relations. Implications, limitations, and directions for further research were discussed.

Factors Affecting Food Label Complexity: Does the New EU Regulation Satisfy Consumer Issues? An Exploratory Study

2016 ◽  
Vol 22 (5) ◽  
pp. 571-583 ◽  
Author(s):  
Mariarosaria Simeone ◽  
Debora Scarpato ◽  
Nicola Marinelli
Keyword(s):  
Exploratory Study ◽  
Food Label ◽  
Factors Affecting ◽  
Eu Regulation

‘The edge effect’: an exploratory study of some factors affecting referrals to cancer genetic services in rural Wales

2005 ◽  
Vol 11 (3) ◽  
pp. 197-204 ◽  
Author(s):  
Rachel Iredale ◽  
Lesley Jones ◽  
Jonathon Gray ◽  
Jenny Deaville
Keyword(s):  
Edge Effect ◽  
Exploratory Study ◽  
Genetic Services ◽  
Cancer Genetic ◽  
Factors Affecting ◽  
Cancer Genetic Services
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