scholarly journals The Effect of Information Technology on Retailer Satisfaction Through Supply Chain Management Practices and Retailer-Distributor Relationship in Modern Retailer Surabaya

2020 ◽  
Vol 3 (2) ◽  
pp. 126-134
Author(s):  
Juan Alexander Jiputra ◽  
Zeplin Jiwa Husada Tarigan ◽  
Hotlan Siagian
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Distribution System ◽  
Management Practices ◽  
Management Practice ◽  
Manufacturing Companies ◽  
Ongoing Research ◽  
Chain Management ◽  
Corporate Customers

Supply chain management is vital for manufacturing companies in connecting suppliers, manufacturers, distributors, and corporate customers. The company's products will enter the company's distribution system through distributors, retailers, and end customers. This study examines how to enhance retailer satisfaction by taking into account the application of information technology, supply chain management practices, and retailer-distributor relationships. This study surveyed 86 modern retailers using a five-point Likert scale questionnaire. Data processing used PLS. The results showed that the information technology significantly improves the retailer-distributor relationships with a coefficient of 0.303. Also, information technology affects supply chain management practices with a coefficient of 0.527. Information technology has an effect of 0.281 on retailer satisfaction. The company implementing supply chain management practice improves the retailer-distributor relationship by 0.518, and supply chain management practice affects retailer satisfaction by 0.291. The results also showed that the retailer-distributor relationship affects retailer satisfaction by 0.358. This research provides an insight for the practitioner on how to improve the retailer satisfaction. This paper also contributes to the ongoing research in the field of supply chain management.

scholarly journals The effects of information technology and operation performance on service supply chain management practices with moderating effect of capital owners

2021 ◽  
Vol 9 (2) ◽  
pp. 413-420 ◽  
Author(s):  
Zainal Abidin
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Management Practices ◽  
Operational Performance ◽  
Government Regulations ◽  
Chain Management ◽  
Local Television ◽  
Service Supply Chain ◽  
Mediator Variable

The objective of this study is to analyze and review the influence of government regulations and information technology on the operational performance of local television stations in East Java with service supply chain management practices as the mediator variable and capital owner’s intervention as the moderator variable. The data of exploratory research was collected through questionnaires distributed to twenty-nine local televisions stations, selected through saturated sampling method from a population of local television stations in East Java, and was analyzed using structural equation modeling. The finding of this study reveals that government regulations and information technology significantly influence the operational performance of local television stations with service supply chain management (SCM) practices as the mediator variable, which means that better government regulations and better information technology are analogous with the importance for the improvement of local television stations operational performance. Capital owner intervention weakens service SCM practices on operating performance and has a direct and immediate effect on reducing the operational performance of local television stations. The practical implications of this study signify the understanding that service SCM practices is an important concept in enhancing the operational performance. Capital owner’s intervention weakens service SCM practices on operating performance of local television stations.

scholarly journals The Effect of Supply Chain Quality Integration on Supply Chain Management Practice to Achieve Supply Chain Performance

2020 ◽  
Vol 3 (2) ◽  
pp. 124
Author(s):  
Monika Kussetya Ciptani ◽  
Yunica Wahyu Dewantari
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Structural Equation ◽  
Management Practices ◽  
Management Practice ◽  
Mediating Effect ◽  
Operational Performance ◽  
Primary Data ◽  
Chain Management

In manufacturing company, quality of product could become their competitive advantage to compete in the market. To achieve good quality of products and activities, company need to have system or strategy to manage their supply chain activity and make it more effective and efficient flow of production and improve the quality of information sharing, production time, and products, so the company can improve their performance. This study conducted to find out the mediating effect of supply chain quality integration on supply chain management practices to achieve performance. Researcher was using PLS Structural Equation Modelling (PLS-SEM) to analyze data. The sample of this research was consumer goods manufacturing in Indonesia and using primary data with questionnaire as data collection method. After analysis using PLS-SEM, researcher was found that supply chain management practices affect operational performance; and supply chain quality integration has mediating effect on the effect of supply chain management practices on operational performance of company.

scholarly journals Enhancing Sustainable Performance through Green Supply Chain Management Practices: A Study of Malaysian Manufacturing Firms

2020 ◽  
Vol 5 (23) ◽  
pp. 163-170
Author(s):  
Rohani Abdullah ◽  
Marini Nurbanum Mohamad ◽  
Ramayah Thurasamy
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Management Practices ◽  
Positive Impact ◽  
Iso 14001 ◽  
Green Supply Chain Management ◽  
Green Supply Chain ◽  
Manufacturing Companies ◽  
Chain Management ◽  
Sustainable Performance

This paper investigates the effects of green supply chain management practices on sustainable performance. This study sent a survey to 616 Malaysian ISO 14001 certified manufacturing companies. With a total of 152 usable questionnaires, the response rate was 24.68%. The findings showed that green purchasing and eco-design were found to improve all the components of sustainable performance. While reverse logistics was found to have a positive impact on social performance only. These relationships indicate that Green Supply Chain Management Practices can be of value to organizations specifically, as well to the external environment at large.

scholarly journals Supplier Selection for the Adoption of Green Innovation in Sustainable Supply Chain Management Practices: A Case of the Chinese Textile Manufacturing Industry

Processes ◽  
2020 ◽  
Vol 8 (6) ◽  
pp. 717
Author(s):  
Yun Yang ◽  
Ying Wang
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Management Practices ◽  
Sustainable Supply Chain ◽  
Manufacturing Companies ◽  
Green Innovation ◽  
Chain Management ◽  
Sustainable Supply Chain Management ◽  
Textile Manufacturing

Globally, increasing environmental issues are gaining attention to facilitate the adoption of green innovation for sustainable supply chain management (SSCM). Sustainable environmental practices have been well-considered in the literature; however, no study has focused on adopting green innovation practices for sustainable development. Thus, environmental management authorities are putting pressure on industries to implement green innovation criteria for SSCM operations. Moreover, it is important to select traditional suppliers to transform its practices to that of sustainable supply chains in order to achieve the industry’s sustainable supply chain goals. In response, this research identified and analyzed the green innovation criteria for SSCM and then selected a supplier that could implement green aspects in the SSCM. This study developed an integrated multi-criteria decision making (MCDM) model using the fuzzy analytical hierarchy process (FAHP) and the fuzzy technique for order of preference by similarity to ideal solution (FTOPSIS). The objective of this study was to analyze suppliers to implement green innovation criteria for SSCM practices in the textile manufacturing companies of China. This study reviewed and identified three green innovation criteria and seventeen sub-criteria. Then, the FAHP technique was employed to analyze and rank green innovation criteria and sub-criteria. Finally, the FTOPSIS method was used to investigate and rank eight suppliers. The findings of the FAHP indicated that economic (EC) criteria were the most vital green innovation criteria in the SSCM. Furthermore, the FTOPSIS results revealed that supplier 5 was the most suitable supplier for implementing green innovation criteria in the SSCM. These findings will help managers, practitioners, and policymakers implement green innovation criteria in sustainable manufacturing supply chains.

The Influence of Supply Chain Management and Net Trade Cycle on Financial Performance

2021 ◽  
Author(s):  
Dr. Fadhel Hilal
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Financial Performance ◽  
Information Sharing ◽  
Structural Equation ◽  
Management Practices ◽  
Customer Relationship ◽  
Manufacturing Companies ◽  
Chain Management ◽  
Trade Cycle

common supply chain management practices (supplier partnership, customer relationship, information sharing, and lean system), net trade cycle, and financial performance. It consists of nine hypotheses concerning the relationships of the aforementioned factors that have been verified throughout reviewed literature and examined via employing the structural equation modelling technique. This research used data taken from floated questionnaires at three manufacturing companies in the Kingdom of Bahrain. An inclusive review of the literature to retrieve the four most common supply chain management practices has been undertaken and has identified limitations in the research techniques applied. This research has discovered the significant influences of the supplier partnership, the information sharing, and the lean system of the three most common supply chain management practices and the net trade cycle on the financial performance. Although this is the first research that combines the critical relationships among those four most common supply chain management practices, the net trade cycle, and the financial performance in one model, it is important to note that this study was unsuccessful in demonstrating whether there is a significant influence between customer relationship of the most common supply chain management practices and the net trade cycle on the financial performance. Researchers can employ the outcomes of this research to discover several related hypotheses in more details and increase the accuracy of forthcoming empirical relationships among those factors. This research offers particular suggestions for such further research. The outcomes of this research can be utilized by managers to highlight the execution of those four most common supply chain management practices and the net trade cycle in their respective ventures. Moreover, almost all of those relationships are found to have significant influences on the financial performance. Furthermore, the outcomes can be recommended to production managers who may well assign resources to enhance these practices to achieve the greatest outcomes.

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