THE INFLUENCE OF DESIGN THINKING ON OPEN INNOVATION

Design thinking has gained popularity in the corporate context. It has already proven to be a valuable approach to problem-solving within an organisation, but research has neglected its impact on external partnerships. Since most researchers use qualitative research designs, there is little quantitative empirical evidence on design thinking. This study applies a multi-informant survey design that considers the project and the organisational level. Based on 212 projects in 78 companies, we examine the relationship between design thinking and the external collaboration quality and overall project success. Further, we evaluate structural, cultural, and task-related contingencies. Our results suggest that design thinking as a collaborative and empathic problem-solving approach strengthens external collaboration quality enhancing overall project success. Team continuity positively moderates this relationship. This study contributes to the existing literature in design thinking and open innovation by proposing the design thinking methodology as a valuable approach in inter-organisational relationships.

Challenges and action plans in construction sector owing to COVID-19 pandemic – a case in Indonesia real estates

Purpose All industry has been facing tremendous pressure since the beginning of 2020 owing to COVID-19 crisis, including real estate construction. The research is a case study investigating challenges and action plans faced by stakeholders (developers/consultants/contractors) in real estate construction in some major cities in Indonesia. This study aims to identify and prioritize on action plans related to real estate construction stakeholders. Design/methodology/approach The study gathered challenges and action plans by distributing open questionnaire to expert to get insights in their own verbatim. Data reduction was then performed to get high-level challenges and high-level action plans. High-level action plans were then analyzed using proposed Eisenhower-simultaneous importance performance analysis (SIPA) matrix which help prioritize high-level action plans. Correlation matrix was also constructed to gain insight on relation between action plans to challenges and to three main LEAN elements (Muda, Mura and Muri). Alternative ranking method using “sum-product to 3M” approach was also performed to give complementary insights. Findings Ten action plans fall under category “Act now and become COVID-19 champion company.” One falls under category “prepare and invest now to gain competitive advantage,” one falls under category “external collaboration now to survive,” one falls under category “external collaboration for potential efficiency,” whereas the remaining six action plans fall under category “let-it-go” or “do-nothing.” Research limitations/implications The study gathered only 48 and 64 respondents in its first and second questionnaires. Despite small number, the respondents are experts in their own field, and their valuable insights and responses off-set the limited number of participants. The study gives insightful action plans that can be taken by stakeholders in real-estate construction in Indonesia’s major cities analyzed by proposed Eisenhower-SIPA matrix. Originality/value The novelty of the research lies in the insights from industry experts in dealing with current COVID-19 pandemic in real-estate construction in Indonesia. Added value is also given through the use of Eisenhower-SIPA matrix.

The European Union’s two-fold multilateralism in crisis mode: Towards a global response to COVID-19

The European Union (EU) has been strongly criticized from the outset for its alleged mismanagement of the COVID-19 pandemic which began early in 2020. Several observers even predicted the end of European integration. This article examines how the EU has been managing the crisis, with a focus on how this has impacted its external relations, notably with Canada. It will argue that this crisis, as most crises the EU has gone through, has brought to light existing ambiguities in European governance, but that it has not led to fundamental questions about the EU’s and its member states’ overall commitment to Europe’s “two-fold multilateralism” (i.e., internal and external collaboration). EU representatives have re-emphasized this principle when reiterating the need for both European coordinated actions as well as a global response to the COVID-19 pandemic, working closely with their partners, including Canada. Therefore, amid the evolving and serious health-related and economy-related challenges, the crisis offers an occasion for the EU to strengthen and deepen both its integration and its global role.

Exploring the factors influencing the adoption of supply chain finance in supply chain effectiveness: evidence from manufacturing firms

Purpose Several manufacturing firms are facing various internal concerns such as financial and operational issues, which strongly pushed the firms to search for solutions (e.g. supply chain finance; SCF) to sustain their supply chain operations and supply chain effectiveness (SCE). In this view, this study attempts to explore four key factors influencing the adoption of SCF, which, in turn, impacts SCE in Chinese manufacturing firms. Therefore, this study aims to propose that how information sharing, external collaboration, digitization and financial institutions enable manufacturing firms’ to adopt SCF that subsequently enhances SCE. Moreover, how supply chain risk (SCR) mediates the association between SCF adoption and SCE. Design/methodology/approach The current research recruited 177 Chinese manufacturing firms administrating a questionnaire to supply chain managers and tested the proposed conceptual model and associations using structural equation modeling. Findings The results reveal that all four factors are positively related to the adoption of SCF, which consequently improves the SCE of manufacturing firms. Moreover, the findings show that the effect of SCF significantly and positively impact SCE. Further, the result also confirmed that SCF significantly mitigates SCR, thereby leads to improves SCE. Research limitations/implications The current study mainly focuses on Chinese manufacturing firms, which may generate low generalizability. In addition, this study was based on a cross-sectional research design which may generate common method bias. Therefore, more comparative studies are needed between developed and developing countries to enhance the generalizability of the study findings. Practical implications This study provides significant new insights about how marketing managers and practitioners can adopt SCF in manufacturing firms via information sharing, external collaboration, digitization and financial institutions to mitigate firm risk and enhance SCE. Originality/value The approach used in this research differs from many of the previous studies and investigates the factors of adoption of SCF and their impact on SCE in the manufacturing firm sector within the context of the Chinese economy. Therefore, this research is an important guide for scholars, managers and executives of marketing, while providing them with a new model, significant insights which are significant in their organizations.

The Effect of Formal and Informal External Collaboration on Innovation Performance of SMEs: Evidence from China

External collaboration is an effective way for small and medium-sized enterprises (SMEs) to improve innovation performance and obtain sustainable competitiveness. This study focuses on the influence of external collaboration on innovation performance of SMEs. Specifically, this study classifies external collaboration into formal and informal external collaboration, and explores their different impacts on innovation performance of SMEs, respectively. Moreover, this study examines the moderating effects of managers’ entrepreneurial orientation and organizational legitimacy on the relationships between formal and informal collaboration and innovation performance of SMEs. Survey data from 213 high-tech manufacturing SMEs in China reveals that: (1) Both formal and informal external collaboration have positive effects on innovation performance of SMEs, and informal external collaboration offers greater benefits than formal external collaboration; (2) managers’ entrepreneurial orientation positively moderates the relationship between informal external collaboration and SMEs’ innovation performance; (3) organizational legitimacy positively moderates the relationships between formal and informal external collaboration and SMEs’ innovation performance. This study enriches the research on the relationship between external collaboration and innovation performance of SMEs, and advances the understanding of the contextual factors between formal and informal external collaboration-SMEs’ innovation performance relationships through elucidating the moderating role of managers’ entrepreneurial orientation and organizational legitimacy.