On Defining “Reliance” and “Trust”: Purposes, Conditions of Adequacy, and New Definitions

Trust is often perceived as having great value. For example, there is a strong belief that trust will bring different sorts of public goods and help us preserve common resources. A related concept which is just as important, but perhaps not explicitly discussed to the same extent as “trust”, is “reliance” or “confidence”. To be able to rely on some agent is often seen as a prerequisite for being able to trust this agent. Up to now, the conceptual discussion about the definition of trust and reliance has been rational in the sense that most people involved have offered arguments for their respective views, or against competing views. While these arguments rely on some criterion or other, these criteria are rarely explicitly stated, and to our knowledge, no systematic account of such criteria has been offered. In this paper we give an account of what criteria we should use to assess tentative definitions of “trust” and “reliance”. We will also offer our own well-founded definitions of “trust” and “reliance”. Trust should be regarded as a kind of reliance and we defend what we call “the accountability view” of trust, by appealing to the desiderata we identify in the first parts of the paper.

Haciendo con otras y nosotras, por una institucionalidad en devenir. Museo en red y las prácticas del afecto en el Museo Reina Sofía = Doing with Others and Ourselves, for an Institutionality-in-becoming. Museo en red and the Care Practices in Museo Reina Sofía

Este artículo plantea las potencialidades de movilizar prácticas feministas en y desde la institución a partir de las experiencias de Museo en Red, una área del Departamento de Actividades Públicas del Museo Nacional Centro de Arte Reina Sofía. El ejercicio diario de prácticas de cuidados y el trabajo con diversos agentes sociales es atravesado por posicionamientos en materia de gestión de recursos comunes y haceres situados en el ecosistema cultural, socioeconómico y político. El reconocimiento de interdependencia y el trabajo a largo plazo son claves en un proceso frágil y fértil, que usa una metodología de pensar las prácticas como constructos teóricos para generar un espacio de reflexión crítica, una institucionalidad en devenir.AbstractThis article considers the potential of movilizing feminist practices from and within the institution taking as starting point the experiences of Museo en Red, an area of the Public Activities Department of Museo Nacional Centro de Arte Reina Sofía. The daily practices based on care and work with various social agents are interfered by taking position in matters of common resources managing and situated practices in the cultural, socio economic and political ecosystem. The acknowledgement of interdependence and working on a long term basis are key in this fragile yet fertile process, which uses a methodology of thinking the practice as theoretical constructs to generate a space of critical reflection, an institutionality-in-becoming.

Common resources-resource bundling-performance: the mediating role of resource bundling in container terminal operations

PurposeBuilding on the resource-based view (RBV) perspective of common resources, the objective of this paper is to empirically examine the impact of container terminals' common resources (i.e. government support and terminal resources) on resource bundling strategies and subsequent effect on service performance.Design/methodology/approachUsing cross-sectional survey data collected from a sample of 216 respondents of Indonesia's container terminals, this study used structural equation modeling (SEM) to test the hypothesised relationships between common resources, resource bundling strategies and service performance.FindingsGovernment support and terminal resources (personnel and physical), both as sources of common resources when bundled effectively, are found to have positive and significant effect on terminal service performance. The resource bundling strategies fully mediate the relationship between container terminals' common resources and service performance.Practical implicationsThe study introduces the notion of common resources to container terminal managers in contrast to the valuable, rare, inimitable and non-substitutable (VRIN) types. It is recommended that appropriate resource bundling strategies can turn the common resources into VRIN resources that can be used to obtain desired service performance.Originality/valueRBV theorists suggest that resources that are VRIN types can be the source of competitive advantage. However, the resources can also be common, basic and valuable, a fact that is rarely investigated in the literature. These common resources can be bundled judiciously with other pre-existing resources to create VRIN resources. This research enriches the RBV by empirically validating that VRIN resources are embedded within various common resources bundling strategies.

Left-Libertarianism

Left-libertarianism marries a very thin reading of Lockean self-ownership with an extraordinarily expansive reading of Locke’s famous proviso that those who appropriate common resources must leave “enough, and as good” for all others. Left-libertarians have argued that those twin commitments justify a redistributive system that is egalitarian in effect, without direct appeal to egalitarianism. To reach that conclusion, however, left-libertarians have had to give both self-ownership and the Proviso highly strained interpretations. The motivation for doing so clearly seems to be to get to the desired conclusion (some form of egalitarianism). At the end of the day, then, left-libertarianism is probably best viewed as egalitarianism in drag.

Customer Satisfaction through Technological Integration

This paper presents a review of automated technology integrations for organizations to assess their customer satisfaction levels. The paper also includes a comparison of the common resources that are used to measure customer satisfaction. The main part of the paper subsequently describes the related concerns and challenges that are faced by the business company to realize customer satisfactions. This paper presents a review of automated technology integrations for organizations to assess their customer satisfaction. These components can be integrated into communication tools to solve the existing problems efficiently, and improve the way of assessing customer satisfaction. The limitations or challenges of current approaches in technology related ways to realize the satisfactions are also discussed. The end of the paper gives recommendations and solutions to show the possible ways in solving the existing problems and improving the way of assessing customer satisfaction by integrating the appropriate technology.