BEYOND LINGUISTIC FEATURES

Comprehensibility, or ease of understanding, has emerged as an important construct in second language (L2) speech research. Many studies have examined the linguistic features that underlie this construct, but there has been limited work on behavioral and affective predictors. The goal of this study was therefore to examine the extent to which anxiety and collaborativeness predict interlocutors’ perception of one another’s comprehensibility. Twenty dyads of L2 English speakers completed three interactive tasks. Throughout their 17-minute interaction, they were periodically asked to evaluate their own and each other’s anxiety and collaborativeness and to rate their partner’s comprehensibility using 100-point scales. Mixed-effects models showed that partner anxiety and collaborativeness predicted comprehensibility, but the relative importance of each predictor depended on the nature of the task. Self-collaborativeness was also related to comprehensibility. These findings suggest that comprehensibility is sensitive to a range of linguistic, behavioral, and affective influences.

C-56 Predictors of Social Outcomes for Individuals with RASopathies: A Systematic Literature Review with Implications for Assessment, Intervention and Education

Objective This review sought to provide a better understanding of the factors that contribute to social functioning outcomes in individuals with these RASopathies (i.e., genetic syndromes caused by disruption to the RAS-MAPK cellular signaling pathway). Data Selection A systematic literature search in the PubMed electronic database yielded 462 articles on social functioning in individuals with RASopathies. An additional five articles were identified through hand searches. Two researchers reviewed each article abstract, resulting in 58 full-text articles to be assessed for eligibility. Thirty-one articles met full criteria for inclusion in the review. For inclusion, studies were required to include at least three participants with a common RASopathy and had to examine the relationship between an aspect of social functioning and a factor that might influence social functioning. Data Synthesis The 31 articles meeting inclusion criteria were classified based on the predictors studied. Components examined during full review included: the syndrome(s) studied, participants, the aspect of social functioning assessed, the factor(s) studied in relation to social functioning, study measures, and key findings and limitations. Predictor variables were classified into the following categories: cognitive, affective, communicative, medical, and environmental. Conclusions Individuals with RASopathies are at higher risk of social functioning deficits. The majority of studies examined social functioning in NF1. Though a number of neuropsychological, medical, and environmental risk factors correlate with social deficits in this population, the majority of research has focused on cognitive and affective predictors. Symptoms of attention deficit-hyperactivity disorder and social processing difficulties had the most evidence as predictors of social outcomes.

Cognitive and Affective Antecedents of Consumers’ Satisfaction: A Systematic Review of two Research Approaches

The study of consumers’ satisfaction has generated empirical research in the last few decades, with new challenges, such as a specific lens on online consumers’ satisfaction. During the last decades, two well-differentiated research traditions can be observed: cognitive and affective. A wide range of antecedents of consumers’ satisfaction has been proposed. The present contribution empirical research conducted under these two perspectives to determine which variables are related to satisfaction, the direction of these relationships, and the differences between the two dominant approaches. We conducted a systematic review of 104 empirical studies on consumers’ satisfaction published between 1975 and 2017. The findings showed that both the cognitive and the affective tradition yield statistically significant precursors of satisfaction. A comparison between empirical studies exploring consumers’ satisfaction in traditional versus by Internet purchasing behavior showed an increasing relevance of cognitive facets in traditional consumer behavior. Empirical evidence exploring differences between consumers’ satisfaction with purchasing goods versus hiring services showed that both cognitive and affective predictors strongly impact when services are hired versus consuming goods. This article concludes with a discussion of these results and their implications.

Preaching to, or Beyond, the Choir

Although values motivate participation in collective action, little is known about whether their communication by a social movement motivates identification with it. In the context of student protests against budget cuts, we tested whether and how fitting a value (right to free education) to two relevant group identities (i.e., student vs. national identity) influenced politicized identification among individuals in ideologically different student subgroups (N = 168). Specifically, for students who shared the movement’s ideological background, we found that communicating values increased the predictive power of affective predictors of politicized identification over instrumental ones. However, for students who did not share the movement’s ideological background, fitting values to student (but not national) identity decreased politicized identification. These findings imply that value-identity fit must be taken into account if one wants to motivate a broad audience of potential followers with diverse ideological backgrounds for collective action.