THE PERFORMANCE MEASUREMENT OF CONSULTING SERVICE COMPANY IN INDONESIA; CASE STUDY

Performance evaluation is the first step of a company in reaching its competitive advantage in the midst of globalization and free market enactment. The result of performance evaluation can be used as strategic formulation and decision making in fixing performance indicator which is considered as poor. From the facts, this research uses the evaluation adopted from PwC, which used to evaluate the performance of a consulting service company in Indonesia named XYZ Ltd. The reason for choosing PwC business model is because it covers all aspects that affect company’s ability to achieve competitive advantage. Moreover, this research uses 5 of 7 aspects of performance measurement offered by PwC business model. Measurement indicators and characteristics based on library research and company’s internal managerial party interviews are made, so that the evaluation process can be interpreted into the formulation of strategic improvement and decisions making. The result of performance measurement is expected to be able to give a new perspective in overall performance evaluations of consulting companies and evaluate company’s ability to win over its competitors, as well as to prove the ability of PwC’s measurement model in evaluating the performance of consulting companies in Indonesia model of performance.

Institutionalization in service providing companies: analysis in recruitment and selection consultancies (R&S)

Research supported by institutional theory contributes to organizational studies because they insert variables such as shared values, search for legitimacy, and isomorphism in the analysis of relationships between organizations and between organizations and the environment. In this context, this article aims to analyze the stages of institutionalization in consulting companies providing services in the recruitment and selection of people (R&S). A qualitative-descriptive study was performed with six recruitment and selection consultancies located in Sergipe. The results demonstrated the administrative functioning of organizations about the stages of institutionalization, revealing an institutional scenario for these service providers, besides highlighting the main obstacles to the sedimentation of the companies analyzed.

Compliance in corporate culture: codes of ethics and conduct of consultants

For a long time, the point of view on compliance as a set of initiatives aimed at preventing illegal actions dominated. Currently, an extended interpretation of compliance is becoming widespread, which should also cover the ethical aspects of doing business.During the analysis, it was found that ethical standards in consulting were formed simultaneously with the formation of the consultant profession. This allows us to draw a conclusion about the successful century-old practice of implementing ethical codes into the corporate culture of consulting firms. This article is a continuation of the authors’ research in the field of management consulting.The purpose of the study is to analyse the Russian and foreign experience of implementing ethical standards and compliance control in the field of management consulting. The methodological basis of the research is the methods of logical, comparative, expert analysis, marketing research. The informational basis of the research is regulatory legal acts, official websites and documents of consulting companies and professional associations of consultants, expert assessments and ratings of consulting firms.The article reveals an interconnected three-level system of international, national and intra-company standards of business ethics and professional practice; gives examples of reputational risks of well-known international consulting companies; justifies the role of consulting firms in the formation of the ethical structure of business. The practical significance of the study is to focus the attention of client companies on the need to familiarize themselves with the standards of ethics and business practices before concluding a contract with a consulting firm.

The mediating effect of work motivation on the relationship between transformational leadership and employee performance

This research aimed to analyze the influence of transformational leadership (TL) on employee performance (EP) through work motivation (WM) on engineering consulting companies in Capital Region of Jakarta. The data collection of this research was primary and secondary by using structural equation modeling with partial least squares method. The total respondent of this research was 106 who were the employees from selected engineering consulting companies in Capital Region of Jakarta. TL had a significant effect towards EP. TL had a significant effect towards WM. Lastly, TL had a significant effect towards EP through work motivation.Keywords: Transformational leadership, employee performance, work motivation, engineering

ANALYTICAL TOOLS FOR CONSULTING COMPANY’S DEVELOPMENT STRATEGY FORMATION: SELECTION AND OPTIMIZATION

In this paper the different analytical methods of strategic management were summarized as one analytical stage of the whole strategy formation process. The best practice of managers which was described in different research was reviewed and developed in terms to get more quick and suitable management tools for small and medium sized consulting companies. SWOT-analysis was used to estimate basic quality factors, which influence on the company. EFAS, IFAS, SFAS methods were used and supplemented by adding the reference data for consulting companies. Visualization with using a bubble chart was proposed for EFAS, IFAS, SFAS results interpretation with the possibility of considering company’s dynamic changes. The stakeholders’ analysis was proposed to use as a part of analytical stage of development strategy formation process for consulting companies. This type of analysis was improved by using the 5-scored scale estimation as a risk-management tool. That would help to build a stakeholders’ map for further visualization. As a result, the level of strategy objectiveness will be increased, total spent time will be decreased and the strong analytical background for further strategy formation process will be achieved.

NON-FINANCIAL REPORTS AS A TOOL TO INCREASE THE INVESTMENT ATTRACTIVENESS OF THE ENTERPRISE

In the article, the main defect of financial reporting are certain about forming of investment attractiveness of enterprise and reasonably how they are decided by the unfinancial accounting. Considered known standards of the unfinancial accounting, and also their comparative analysis is carried out. The brought list over of often used guidances and frameworks for the strictly specialized standards in an ecological and social direction. The necessity of objective illumination of both positive and negative influences of enterprise is reasonable. Opening of information, that forms the investment attractiveness of enterprise, is considered, on the example of the standard of GRI. The described procedure for inspecting the investment object is due diligence. The results of questioning of investors are considered by two world accountant-consulting companies about the efficiency of the unfinancial accounting.