The development of information technology is very dynamic, in particular, actively developing computer networks, which are increasingly used for telephone conversations. Recently, there has been increased interest in IP-telephony technologies, in other words PBX, the use of which can significantly reduce the cost of telephone communication within the company. PBX (Private Branch exchange) is a system of devices that provides automatic connection and support of telephone communication between subscribers of this PBX, who use special end devices — telephones. A virtual PBX is a powerful telephone system that uses an Internet connection as opposed to standard telephone services. A standard PBX is used to transfer calls from the Internet to a public telephone switching network. Virtual PBX can be considered as a more economical version, because no equipment is involved, everything is virtual and hosted by the service provider. Currently, the open communication platform Asterisk occupies almost 85% of the open source PBX market. The Asterisk automatic telephone exchange supports both IP-telephony protocols and traditional communication lines. All basic and advanced PBX functions are supported: voice menu, call recording, call statistics, voicemail, queuing and operator distribution. Video communication is directly supported. The latest versions of Asterisk support call encryption. Asterisk has simple and well-documented interfaces for integration with other systems, making it easy to embed communications in business processes and business applications. There are a large number of various graphical tools for administering Asterisk, both paid and free, among which the most popular is the free WEB interface FreePBX.