caring service
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2019 ◽  
Vol 4 (2) ◽  
pp. 105-110
Author(s):  
Fitria Prihatini ◽  
Adi Fahrudin ◽  
Irna Nursanti

In Cirebon District the percentage of women giving birth was helped by health workers as much as 91.7%, while the remaining 8.3% was helped by health workers. In Sumber Lor, Babakan, the number of women giving birth in 2016 was 121 people. The results of interviews with traditional birth attendants that women were helped in 2016 amounted to 6 people. This study aims to explore the meaning and meaning of the mother's experience giving birth helped by the paraji shaman in Sumber Lor Village, Babakan Sub-district, Cirebon District. This study uses a phenomenological study approach. Subjects in this study were 7 women who gave birth assisted by a traditional birth attendant. Traditional birth attendant 2 and husband of 6 people as supporting participants. The results obtained in the study of maternal experience were helped by the paraji shaman in the village of Sumber Lor, Babakan Subdistrict, Cirebon Regency, which is the reason that some people still choose the paraji shaman as their birth attendant with a paraji dukun because these women want labor done at home (homebirth), The other is the cause of some people who still want to be helped by a traditional birth attendant because they feel comfortable giving birth by a traditional birth attendant, and the paraji shaman does a complete and caring service until the mother recovers and the baby's belly button is cured. Family support is one of the factors why maternity is assisted by traditional birth attendants, patience of traditional birth attendants when helping, and trust in the shaman, the assumption of the community to the midwife and midwife is the same as helping mothers give birth. The simple thinking of the community, which is important to survive during childbirth, makes them believe and believe in the paraji shaman and the cheap and complete costs are also a motivation for mothers who give birth.


2017 ◽  
pp. 135-141
Author(s):  
Lam Chi Ha ◽  
Van Thang Vo ◽  
Thi Hue Man Vo

Introduction: Caring service provided by nurses was one of the main factor of medical service system of Viet Nam. During recent years, nurses and midwives service had made significant progress in improving the quality of health caring service. However, jobs of nurses and midwives in Vietnam were still facing some problems and challenges: lack of both quality and quantity, discrepant structure. This study aimed to evaluate the human resource situation as well as the satisfaction level of nurse and midwife staff in state –run local hospitals, which would be the foundation for the plan of developing nurse and midwife system in order to satisfy the healthcare need of the patients. Objectives: To investigate the satisfaction rate and satisfaction involved factors with particular jobs of nurses and midwives at treatment systems in the public hospitals in Quang Tri province in year 2015. Data was collected using self-administrative questionnaires and entered and analysed by the statistical software of SPSS Version 20.0. Methodology: A cross sectional study was carried out in Dec. 2015 on a total of 433 nurses, midwives working at clinical departments of 12 governmental hospitals in Quang Tri province. Results: General job satisfaction rate with the particular jobs was 52.9%. Factors involving satisfaction of nurses, midwives with their jobs included: working position, hospital level of care, clinical departments, and monthly income getting from hospital (p<0.05). Conclusions: It was highly necessary to improve working conditions and environment, and income, to ensure treatment regimens and policies, to make further training and higher working position feasible, to heighten role and responsibility on working and to develop hospital in order to raise the satisfaction rate of nurses and midwives, and hence to enhance the quality of patient care in hospitals. Key words: Nurses, midwives, satisfaction, quality of care


2015 ◽  
Vol 6 ◽  
pp. S134
Author(s):  
D. Sancarlo ◽  
F. Giuliani ◽  
G. D’Onofrio ◽  
D. Casey ◽  
V. Dupourque ◽  
...  

Author(s):  
Daniel T.L. Shek ◽  
Xiang Li

AbstractCaring behavior is very important for an effective service leader. To help students recognize the importance of caring behavior and become caring service leaders, one lecture on caring behavior was designed for the subject “Service Leadership” at The Hong Kong Polytechnic University. This article consists of two parts. The first part is on the concepts and theories of the topic, and the second part is on the detailed content of this lecture. In the first part, three primary elements of care (i.e. love, listening, and empathy) and the relevant skills of improving caring behavior in practice are firstly discussed. Next, the relationships between caring behavior of service leaders and positive outcomes of care for different stakeholders including leaders, followers, and organizations are examined. Finally, discussion and reflection on caring service leaders are summarized. In the second part, the corresponding lecture contents are presented, including two activities which are designed to facilitate students’ active learning and deep understanding concerning caring behavior.


2010 ◽  
Vol 13 (1) ◽  
pp. 62-72
Author(s):  
Trang Thi Mai Nguyen ◽  
Huong Xuan Thu Tran

The aim of this study is to compare two models of service quality, technical/functional quality and SERVQUAL in university library services to find out the best library service model which pleases students most. Two proposed models were tested with 347 students at the Faculty of Economics, University of Technology, and University of Natural Sciences, Vietnam National University – Ho Chi Minh City. The results show that SERVQUAL is better than the technical/functional quality model. Therefore, SERVQUAL is chosen to evaluate the quality of library services. The results also show that SERVQUAL consists of only two components: caring service and tangibles, in which caring service has a stronger effect on students’ satisfaction.


1998 ◽  
Vol 15 (3) ◽  
pp. 87-91 ◽  
Author(s):  
Aideen Freyne ◽  
Nick Kidd ◽  
Brian A Lawlor

AbstractObjectives: To identify the number of cases, and hence the prevalence of, early onset dementia within a defined catchment area in Dublin. To identify the associated clinical characteristics of those identified, and to measure service use and carer burden.Method: A comprehensive case finding study was carried out, and all those identified were contacted and sufferers and carers were interviewed using both standardised and semi-structured questionnaires.Results: Twelve cases were identified, yielding a prevalence rate of 45/100,000 in the 45-64 year age group. Sufferers exhibited a high level of cognitive impairment and associated psychiatric and behavioural symptoms, and carers exhibited a high level of stress, especially those still actively caring. Service provision for this group was patchy and did not tally with their level of dependency.Conclusions: Recommendations are made for appropriate provision of services for dementia sufferers, regardless of age.


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