NewYork-Presbyterian Hospital uses Six Sigma to build a culture of quality and innovation

2006 ◽  
Vol 25 (4) ◽  
pp. 11-19 ◽  
Author(s):  
Edward D. Craven ◽  
John Clark ◽  
Mary Cramer ◽  
Steven J. Corwin M.D. ◽  
Mary Reich Cooper M.D.
Keyword(s):  
Six Sigma ◽  
Presbyterian Hospital ◽  
Culture Of Quality

Improving software quality using Six Sigma DMAIC-based approach: a case study

2017 ◽  
Vol 23 (4) ◽  
pp. 842-856 ◽  
Author(s):  
Racha Karout ◽  
Anjali Awasthi
Keyword(s):  
Software Development ◽  
Software Quality ◽  
Six Sigma ◽  
Content Type ◽  
Cycle Times ◽  
Software Products ◽  
Software Applications ◽  
Quality Aspects ◽  
Culture Of Quality

Purpose Managing quality is a vital aspect in software development world, especially in the current business competition for the fast delivery of feature rich products with high quality. For an organization to meet its intended level of excellence in order to ensure its success, a culture of quality should be built where every individual is responsible of quality and not just the software testing team. However, delivering software products with very few bugs is a challenging constraint that is usually sacrificed in order for a company to meet other management constraints such as cost, scope and scheduling. The paper aims to discuss these issues. Design/methodology/approach In this paper, the authors present a Six Sigma DMAIC-based framework for improving software quality. Different phases of DMAIC methodology are applied for quality improvement in one of the largest software applications for “RK” company (name anonymized) in Canada where critical to quality aspects are identified, production bugs classified and measured, the causes of the large number of production bugs were specified leading to different improvement suggestions. Several metrics were proposed to help “RK” company control its software development process to ensure the success of the project under study. Findings This paper shows how companies can use a systematic approach such as DMAIC to eliminate errors and improve efficiency. It helps them to identify and implement improvements that leads to an increased confidence in the quality of the product produced at all levels. Originality/value By applying DMAIC at “RK” company the authors were able to demonstrate how DMAIC can help organizations improve the quality of their software products. As a result, reduce cost and cycle times, achieve customer satisfaction and improve profit margin.

Pengukuran Kinerja Supply Chain Menggunakan Supply Chain Operation Reference (Scor®) (Studi Kasus Koperasi Baitul Qiradh Baburrayyan)

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Raysa Aleyzia ◽  
Hasan Yudie Sastra
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Six Sigma ◽  
Green Beans ◽  
Chain Management ◽  
Total Cost ◽  
Target Value ◽  
Chain Operation ◽  
Cost To Serve ◽  
Supply Chain Operation

Manajemen supply chain yang tidak maksimal akan mempengaruhi kinerja suatu perusahaan. Di Aceh Tengah terdapat suatu koperasi yaitu Koperasi Baitul Qiradh (KBQ) Baburrayyan yang sudah menerapkan manajemen supply chain. Koperasi ini bergerak di bisnis perdagangan biji kopi (green bean). Penelitian ini bertujuan untuk mengukur kinerja supply chain dari KBQ Baburrayyan. Metode yang digunakan adalah SCOR® dengan praktik perbaikan Convergence of SCOR® with Lean and Six Sigma. Target kinerja yang diperoleh untuk total cost to serve adalah sebesar 94,71% dari nilai target 65,00% dan untuk return on supply chain fixed asset adalah sebesar 1,60 dari nilai target 2,50. Hasil yang diperoleh dari penggunaan praktik tersebut adalah terdapat 8 akar penyebab waste di antaranya kurangnya tenaga pengawas, training/briefing belum maksimal, kurangnya kepedulian tentang pentingnya K3, layout yang kurang efisien, belum adanya unit penyuluhan, alat yang masih sederhana, pekerjaan yang monoton, dan tidak dilarang secara tegas.   Supply chain management that is not optimal will affect the performance of a company. In Central Aceh there is a cooperative namely Koperasi Baitul Qiradh (KBQ) Baburrayyan which has implemented supply chain management. This cooperative is engaged in the business of trading in green beans. This study aims to measure the supply chain performance of KBQ Baburrayyan. The method used is SCOR® with the practice of improving Convergence of SCOR® with Lean and Six Sigma. The performance target for total cost to serve is 94.71% of the target value of 65.00% and the return on supply chain fixed assets is 1.60 of the target value of 2.50. The results obtained from the use of the practice are that there are 8 root causes of waste including lack of supervisors, training / briefing is not maximal, lack of concern about the importance of K3, inefficient layouts, absence of extension units, simple tools, monotonous work, and not strictly prohibited.

Doskonalenie organizacji poprzez wdrażanie koncepcji Six Sigma

2008 ◽  
pp. 39-42
Author(s):  
Maciej Urbaniak
Keyword(s):  
Six Sigma

Celem artykułu jest przedstawienie metodyk (DMAIC/DMADV) odnoszących się do doskonalenia procesów i produktów, określanych jako Six Sigma. Istotną rolę we wdrażaniu projektów usprawnień poprzez wykorzystanie tych metodyk odgrywają kwalifikacje pracowników. Organizacje wykorzystujące Six Sigma jako narzędzie doskonalenia operacyjnego starają się aktywnie włączać w realizację tych projektu wszystkich pracowników. Powinni oni przejść cykl intensywnych szkoleń, podczas których nabywają umiejętności niezbędnej do posługiwania się narzędziami i technikami mogącymi mieć zastosowanie w implementowanych usprawnieniach.

Concept of Six Sigma and its Application in Banking

2011 ◽  
Vol 3 (7) ◽  
pp. 433-436 ◽  
Author(s):  
ADITI SHARMA ◽  
◽  
Dr. SUDHINDER SINGH CHOWHAN
Keyword(s):  
Six Sigma

Perencanaan Pengendalian Kualitas Produk Pakaian Bayi dengan Metode Six Sigma Pada CV. AGP

JEMAP ◽  
2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Albertus Reynaldo Kurniawan ◽  
Bayu Prestianto
Keyword(s):  
Quality Control ◽  
Continuous Improvement ◽  
Six Sigma ◽  
Screen Printing ◽  
Control Method ◽  
Operational Performance ◽  
Machine Maintenance ◽  
Quality Product ◽  
Break Time ◽  
And Control

Quality control becomes an important key for companies in suppressing the number of defective produced products. Six Sigma is a quality control method that aims to minimize defective products to the lowest point or achieve operational performance with a sigma value of 6 with only yielding 3.4 defective products of 1 million product. Stages of Six Sigma method starts from the DMAIC (Define, Measure, Analyze, Improve and Control) stages that help the company in improving quality and continuous improvement. Based on the results of research on baby clothes products, data in March 2018 the percentage of defective products produced reached 1.4% exceeding 1% tolerance limit, with a Sigma value of 4.14 meaning a possible defect product of 4033.39 opportunities per million products. In the pareto diagram there were 5 types of CTQ (Critical to Quality) such as oblique obras, blobor screen printing, there is a fabric / head cloth code on the final product, hollow fabric / thin fabric fiber, and dirty cloth. The factors caused quality problems such as Manpower, Materials, Environtment, and Machine. Suggestion for consideration of company improvement was continuous improvement on every existing quality problem like in Manpower factor namely improving comprehension, awareness of employees in producing quality product and improve employee's accuracy, Strength Quality Control and give break time. Materials by making the method of cutting the fabric head, the Machine by scheduling machine maintenance and the provision of needle containers at each employees desk sewing and better environtment by installing exhaust fan and renovating the production room.

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